I just finished 6 weeks of PT for a pinched nerve in my shoulder that, in addition to causing a lot…read moreof pain, also left me with numbness in my left hand. When I started here I was struggling to sleep since the pain was worse at night and any position I sat in sent pins and needles down my arm to fingertips. Working on my pottery (my current creative outlet) was difficult as I couldn't feel the tips of 2 of my 5 fingers. Makes things kinda tough when you're relying on gentle touch on a wheel. I was exhausted, sad, and stressed. But I'm happy to report that after my time here, I have regained all feeling in my hand, the pain is all but gone, and I only get intermittent tingling down my arm and when I do it's far less intense. Dave and his amazing team implemented a number of techniques including cupping, e-stim, exercises, dry needling, traction, heat, and stretching that all combined to get me back on track. He also provided me with exercises and techniques I could continue at home to make sure I continue to improve and also keep future nerve issues at bay. I could cry I'm so happy with how things turned out. Thank you, Dave for giving me full use of my hand back and for sharing great conversations around music all the while. Also shout out to Anna for being such a joy to communicate with as I was getting set up, maintaining my schedule, etc. In fact, everyone here was so personable and my appointments just flew by each time I went in. I hope I never need to visit again but I feel confident that they would get me back in business ASAP if so!

David came and presented to us at the Dexter Senior Center on vestibular therapy and it was a…read morewonderful event. Really appreciate his time educating us!

First, they have excellent physical therapists. Both times I have gone here I have worked with…read morepeople who cared and helped me. However, their back office/corporate billing is a disaster. Both times they have double (or more) charged me and it's been a nightmare to resolve. So watch out for that.

I went to ATI Physical Therapy at Ypsilanti for aquatic therapy for lower back pain and the…read moretherapist Brandon Johnson had my lie on the bench and pulled and shook my legs thinking I had one leg longer than the other. Since then I have 24/7 pain in my ankles and feet. Based on MRI he tore tendons in both feet. He Refused to show me the pool until he finished this aggressive manipulation. When I saw the pool I was shocked. It is simply a large bathtub which fits one person. It is the worst physical therapy facility I have ever seen.

Had a great experience with Ben, a true professional. He truly cares about your issue and works…read morewithin your limits to determine the best plan for your case. He clearly love his craft and works hard to ensure he's educated and advancing his knowledge base to help his clients. Worked with him for 6 weeks and by then end I made some serious progress. The place is immaculate and very well equipped. Everyone that works there is very friendly.

The lead PT there Ben Miers along with his staff are exceptional. I travelled up North to continue…read moremy physical therapy on my Achilles Tendonitis from excessive tennis playing during COVID. He and his staff listened well and provided me with excellent tools to help me stabilize my feet, ankle, and legs and treat my tendonitis with great professionalism. Also, Ben was a great conduit to help refer me to a foot & ankle physician and even reached out to my physical trainer to synch with them so I was assured a successful rehabilitation. Excellent work and I highly recommend!

physical therapy for forearm tendonitis seemed a bit of a strectch but out of desperation, I tried…read moreit. It did not help. Somewhat of a clubby atmosphere with one of the owners doing some half-hearted massage on my arm while watching TV. At $120 per service, I questioned this approach. Nice guy but young and glib. Great snacks at the snack bar.

It's always daunting to go to physical therapy. You're tired, you're in pain, and you really don't…read morewant to be at yet another medical profession to be poked, prodded, and bossed around. So, you can imagine how pleased I was when the elevator doors opened on a beautifully comfortable reception area with plush chairs, free granola bars and gatorade, and friendly staff members. The physical therapists and assistants are professional, knowledgeable, and kind. They understand that this isn't fun, and they make a point of remembering your name, your struggles, and even what you talked about last time you were there. If you're looking for a place to help you get back on your feet (or hands, or back), look no further than Probility. They're worth it!

They asked to have me fill out the required forms online before my first visit: Done. They asked me…read moreto arrive 20 minutes early: Done. Then 10 minutes standing at the desk while 3 people talked to one guy before they checked me in and then 15 minutes into what was supposed to be a 30 minutes visit they brought a bunch of paperwork out which is when I left. I will never use Probility again and recommend the same to all.

Physical therapy is supposed to make you better. Not only did I not get better, I got worse. A lot…read more And quickly. Probility's set up is designed for maximum patient through-put, not care. After 1/2 hour with a therapist, you get sent to the "exercise area" where you see someone--a different person each time, so there is no continuity--who tells you what exercises to do. That is, when they're not folding towels or chatting with each other. But the exercises are clearly from a one-size-fits-all list. On my second visit I was told to do an exercise which made my pain much worse, on the spot. The next visit, a different exercise person told me to do the SAME exercise. Clearly they don't bother with anything as boring as documentation. On my final visit, when everything I was told to do made my pain even worse, I was handed a small ball and told to "find the place that hurts" and roll up against a wall. Really? DIY treatment??? And I'm paying for this??? My therapist--not the exercise person, but the one with a degree--actually stated that "physical therapy is a wave; you get better, you get worse, you get better again". *Wrong*. I've had physical therapy for various injuries over a lot of years. Previous PT always resulted in slow but steady improvement. Not once did I ever get worse through treatment. Until now. There is a pervasive attitude of indifference in the whole facility. Therapists chit-chat to each other, over your head like you're not even there, while they're working on you. Not only is it rude and dismissive, but I'm there because some part of my body isn't working correctly and that's what needs attention--not last night's baseball scores. Competent, focused PT can't be "phoned in". I told my doctor about all of this--and my decline was obvious--and requested a referral to U of M. It was granted immediately. There is a wait for U of M (vs Probility, who could see me a week from when I first called which now makes perfect sense) but it will be worth it for competent care and recovery. Stay away from these people. They do harm.

I had a really good time at Probility. The front desk staff were so nice, the place was clean, and…read moreI did feel a lot better when I left (compared to when I started). All of the PT assistants were so sweet. And the exercises they gave me I have continued to use. However, I was unhappy in some aspects. I am a nurse and am interested in my body and what was going on with it. Every time I would ask my PT what she was doing or why, she barely explained it and jumped right back into conversation. I also felt like she rushed through things a few times, and never updated me on my improvement or what I should/shouldn't keep doing. I had 12 appts in my referral, and at 11 they just stopped. I felt like they gave me no follow up or told me what to do to continue. I just left and never came back (after I filled out their survey). All around, nice place and good staff, but slightly dismissive/uninformative to the patients.

Very friendly therapists and support staff. They've also got a therapy dog. He doesn't participate…read morein my physical therapy, but he also makes a wonderful greeter.

From the owner: We are a comprehensive therapy clinic and wellness center devoted to helping you to live your best…read morelife! Our team of exceptional occupational therapists, physical therapists, speech therapists, social workers, mindfulness meditation instructors, and massage therapists take a whole-person approach. Therapists are highly trained in evidence-based techniques that help our clients find joy and independence again whether on their path to healing from an injury or illness or wanting to simply be the best version of themselves.

I was introduced to Matthew's work by a colleague and I didn't understand it at first. My colleague…read moretold me she couldn't explain it but every time she left Matthew's office she felt so good, we'd been discussing similar shoulder pain. After just talking to Matthew my body began to relax. I went from feeling a lot of fear about what was going on to feeling curiosity. Matthew is a teacher and practitioner of body awareness, I left the rolfing appointment with more knowledge about my body and more awareness of how each part/system affects the other. I've only had one rolfing appointment and done 4 yoga classes with Matthew and my shoulder pain is almost gone. Prior to my appointment, I was sleeping on an ice pack and taking Ibuprofen daily. I have done neither of those things since I began working with Matthew. I agree with my colleague, I can't really explain it, but Matthew has helped me to feel so good in my body and I look forward to continuing rolfing, yoga and body awareness education with him.

Very skilled practitioner. Intuitive and knowledgeable, with excellent manual therapy skills. I…read morehave received work from Matthew in Rolfing classes (yes, I'm also a Rolfer) and have found his work to have lasting benefit. In particular after some detailed lung and rib work, I found that I had a lovely increase in torso mobility and a smoothness in my breathing that I have wanted for years. That was almost a year ago, and rather than feeling that the benefit has faded over time, I actually feel that the ease of breathing has continued to improve. Matthew applies his mindfulness-based personal meditation practice to his bodywork sessions, allowing him to read information from the body about what to treat and how to treat it. He is deeply insightful and is an excellent guide for whatever transformation you may be seeking.

Three adult women went for a spa day. To sum it up, the experience overall was super…read moredisappointing. Before going, I asked a lot of questions about the facility as we were looking for a totally relaxing experience. I booked massages and facials I was told there was both a steam room and sauna to relax in while waiting for each other to complete the services. From the minute we walked in the door we felt bad vibes. The young girl manning the front desk set the tone--no friendly greeting, slow, and uninformative when giving us a "tour" of the facility. My immediate reaction when viewing the premises was that it was old and not clean. In the "shower /steam room" (for one person), long dark hair was all over the tile and there was rust by the pipes. When I brought this to the attention of the girl, she literally said nothing. I then asked about using the sauna and she told me it was closed. Now, I called three days before our appointments asking specifically about the amenities and was not told it was broken. Walking by the "sauna room", you could see it was now used for storage. This left no options other than to sit in the relaxation room. The lounges were comfortable, but there was no reading material and the refreshments were minimal. We could hear talking and cackling from other areas of the spa from the "relaxation room" and had to close the door to minimize the noise. At one point, a dog was barking in building. The only good thing about the visit was my massage with Desiree was very good. My friends were not as impressed with their services. The final blow was during checkout. The same young girl didn't understand billing and said she could not produce a bill for the services until I paid in full. WHAT? I was literally doing the math trying to figure out what was being charged when she also informed me of a "3% convenience charge" . Again, WHAT? That was never disclosed to us nor was it mentioned on the website. The girl first told me it was the markup for the new prices in 2024. Then she told me it was a fee that went to the owner. Garbage! OK, enough of this spa. Moving on to find another one.

So I went in for a facial with Sandra. The girl in the lobby first showed me to the "relaxation…read morearea." It was nice but a little boring. The good thing is they have tea, coffee, and water. Also really clean bathroom. I got bored so I went back out to the lobby. The facial itself was very good. The room was a little small but Sandra was very professional, her hands are gentle and she knows how to give a facial. She really reads the forms that you fill out at the beginning, and she made sure she didn't use a product I am allergic to. She also gives you a massage on your neck, arms, and side of your face towards the end. You get a mask towards the end as well. The products smell really good and, again, her hands are gentle. It was a very good experience and I would go back. She uses steam which I wasn't used to, but it was interesting. My skin looks very smooth and clean. I would go back. Definitely would recommend Sandra!