I had a really good time at Probility. The front desk staff were so nice, the place was clean, and I did feel a lot better when I left (compared to when I started). All of the PT assistants were so sweet. And the exercises they gave me I have continued to use. However, I was unhappy in some aspects. I am a nurse and am interested in my body and what was going on with it. Every time I would ask my PT what she was doing or why, she barely explained it and jumped right back into conversation. I also felt like she rushed through things a few times, and never updated me on my improvement or what I should/shouldn't keep doing. I had 12 appts in my referral, and at 11 they just stopped. I felt like they gave me no follow up or told me what to do to continue. I just left and never came back (after I filled out their survey).
All around, nice place and good staff, but slightly dismissive/uninformative to the patients. read more