Don't ever order anything online, with expedited shipping. It is total bait and switch. Stupid me, now it happened twice over a two year period. Never again. Ordered an item that I needed within five days, paid an extra $25 for 2-day shipping fee, only to be updated by UPS that the item wouldn't arrive for nine days. Three calls to Athleta customer service where they totally blamed it on UPS. Called UPS who confirmed that Athleta never assigned the item as expedited shipping. UPS is not paid by Athleta until the product arrives, so they could not change the order status. Call back to Athleta who responded with nothing more than "so sorry." Off to Nordstrom's, or perhaps even Lululemon. Never again Athleta!!! read more

Great store, perfect customer service and beautiful clothes. I shop Athleta mostly online because that's where you get the sales (the selection of items on sale is very limited on Pearl Street.) And you can return whatever you don't want to keep at the store in Boulder. The clothes are a little pricey (especially if it's just for exercising),but beautiful and very comfortable. Although Athleta carries mostly athletic apparel, a lot of it is so pretty that I also use it to work. And this morning, they opened the store early and offered breakfast to celebrate back to school day,how great is that? read more

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I was so excited to finally find a swimsuit that made me feel confident for an upcoming beach trip that I leave for tonight. However, the pair of bottoms I liked weren't in stock in my size, so I paid for expedited shipping so that they would get here before the trip. The bottoms never came however, and I've been made aware that this was because of employee error. The girl taking my order information not only misspelled my email, so I never received tracking info or a confirmation, but she also neglected to include the exposited shipping even though they charged me for it. As a result, I now don't have a swimsuit for my trip and it's caused me a lot of stress and panic trying to find another one I feel good in last minute. It kills me that I went through the process of going through an unhelpful customer service and ultimately won't receive my product because of employee negligence. Do better, I won't be shipping here again. read more

Great customer service and a huge variety of clothing in petite sizes. This location also features many free classes and workshops (http://stores.athleta.net/store-4897/). read more

I love the look of this store, I love the look of their goods, I just don't have a lot of need for it. But I love to browse and I can give gifts of their merchandise to a family member who is an outstanding runner, who not only clocks a lot of miles per week, but does a couple of charity runs every year. Sometimes these are family runs and sometimes as serious as ten miles. I am glad she likes Athleta. I will say that customer service is a priority at this store and apparently the company does too. There is a feature on their website that allows you to check stock in a particular store and put it on hold right from the website. I did that last week and was able to score the last piece of the item I wanted. I picked it up the next day and it was ready at the counter when I arrived. I browsed around as long as I was there and saw some very nice items that I would buy in a heartbeat if I was taller and more athletic. They say they have petite sizes online but they never have any stock of the few items I have checked on. Too popular or too small a manufacturing run? I don't know, but maybe they should increase their assortments. read more

I must say... Lululemon at 29th St. mall has way more attentive service then the store on the Pearl Street mall. When you're stuck in a dressing room trying to get the right size it is super great to have sales people standing outside the bank of dressing rooms to help customers. That was not very consistent at the store. It could be the way it was set up... Where is Lululemon has the re-folding table Right outside the dressing room so there is always a sales person around That said, both of them have very high quality clothes that I enjoy read more

The staff was incredibly helpful without being pushy. Because of their suggestions, I tried a top I would not have considered and even in a different size to change up the look and function. The manager went out of her way to help with an exchange for me. While everyone was fully following COVID protocol, it didn't seem unnatural. I just appreciated that the experience was not just functional, but also a nice shopping experience like things used to be. Bravo to the Boulder team for the first nice shopping experience I've had in a VERY long time. HUGE plus for not having to enter an indoor mall to shop! read more

One of my fav stores on Pearl! Great customer service, clean and organized and great sales! read more

I'm a decade-long lululemon loyalist, but I really wanted to love Athleta as I'm new to the Boulder area and wanted some new hiking outfits. I had walked to the back of the store and up to the front before I was ever greeted. And when I was greeted, it was to tell me about the Athletic credit card. I picked out the Contender pants, and Michelle reassured me they are good for hiking. She was super sweet and was the only one in the store who didn't push the credit card. What seemed to be the manager looked like she might have a panic attack because it was a little busy in the store. The Contender pants fit great- really suck you in! I checked out, and again with the credit card push. Geez! I might buy some things online, but back to lululemon I go! read more

I love that I can come in here and pick out a few new outfits to spice up my Trainer wardrobe. The associates at Athleta have been super helpful in matching pieces together for me and, at the same time, don't hound you if you just want to browse. Prices are very reasonable compared to other stores in town and the clothes last a long time and are good quality. read more

Same great items as online with a friendly staff. Unfortunately no Athleta store carries their shoes or any sale items.

I love this store! Their clothes are so comfortable! My favorite is the "Powervita" fabric. Athleta stands behind their products and customer satisfaction is very important. The staff is very helpful and friendly...informative and not pushy. The Pearl Street location is my favorite! read more

Love the selection. Plenty of tall sizes for me and my long legs - even in some tops and dresses. High quality material, awesome colors, and an amazing return policy. They also have a large sale section with a good selection. Love the friendly staff - if you are in the fitting rooms, ask them for suggestions and they'll bring you lots of fun things to try on! read more

Big fan of Athleta clothing and this location is great. Their customer service is excellent with attentive and helpful sales people every time I've been in here. The selection of items along with sizes is pretty good. There's always a better selection on Athleta's website than in their stores, but I like to try things on and see it in person so having a friendly store experience like I always have here is always appreciated! read more