Good safe long lasting cars…read more Staffing issues in Service Difficult to get timely status on major repairs

Service department has ZERO RESPECT FOR OUR CARS.. ZERO! Sunroof issues. Over a month to fix…read more Damage from them "fixing" sunroof another month and this is how my car was treated!!! Disrespectful Disgraceful No class No empathy No Fs given about someone else's property $55 thousand dollars car.. and they just abuse it and scratch it. Complete BS!!!! Absolutely complete failure

We've bought so several vehicles from Hall Buick at least 6, and about to buy another one. We've…read morenever had a bad experience. All but one time we've used Jose who is the best. As for service, it's stellar.

The Service Department at Hall Buick in Tyler, TX is the best! I took my car in on June 4th for an…read moreoil change & service & as always the service was top notch! Robert, Clint & the rest of the service department team were very professional and quick. And they even washed my car! Amazing! I'm very happy with Hall Buick and I will continue taking my car to Hall Buick for excellent service. Thank you, Glenda Killough, Tyler, TX

I am so pleased with the service I received. I was kept informed through the process and the car…read morewas completely restored to like new condition. i do not hesitate to recommend them wholeheartedly. Patti Risinger

We have bought 3 vehicles from this dealership, the latest being a Cadillac Escalade iQL and dealt…read morewith both Jodi and Monica. Both were great at answering questions, allowing us to take the vehicle home to ensure it actually fit in our garage, and have reached out several times post-purchase just to ensure it is still meeting our needs and to ensure we didn't have any questions or concerns after purchase. We have also used their service department for many years, including for my GMC Sierra 3500 HD, and they have always taken great care of us. They even noticed an oil leak on my GMC and were able to replace and repair everything needed under warranty while providing a loaner vehicle during that time. We highly recommend Wagner Cadillac.

Dealership has been less than firth coming even on purchase of the car. We were buying car for my…read morewife but she had but here credit check on freeze and we did not have password with us to immediately unlock it. While we were waiting they had another salesperson come over and sit within close earshot supposedly on the phone with a customer saying we do not make deals like other brands as we offer our best price first. Knew this was a ploy to convince us to go ahead and buy. After a long wait they said they had credit cleared and we were able to purchase car. Next day we found out they used my credit and put the car in my name which really irritated my wife even more than me. Now they keep calling wanting us to trade our car in on a new one. However we have had a recall for over a year that they haven't fixed. They finally told us to call Honda ( lack of professionalism) so we did and now Honda calling them, as Honda says they haven't fixed allotment and need to use it. Don't trust them except service department has been very good.

Kyle was able to get my car in and fix the headlamps quickly and for a very reasonable price. The…read morecustomer service he and the others provided was second to none. Best Lincoln service I've ever had!

Been visiting here for years for all of the service on my vehicle which has been smooth and I've…read morenever felt like I was being upsold on services. Until I purchased another vehicle which had a handful of problems right out of the gate and they refused to cover the cost of repairs. I preformed the repairs myself and have since learned a lot about these vehicles, because of this I'll most likely start doing my own maintenance and repairs instead of visiting BMW Tyler. Because they wouldn't stand behind a sale they've lost a lot of labor revenue for years to come on my vehicles. I felt very undervalued purchasing a vehicle vs getting my vehicles repaired or maintained.

Great experience at BMW Tyler. The staff was friendly, professional, and kept me informed…read morethroughout the process. The service was completed on time and my vehicle was returned in excellent condition. I would definitely recommend them.

Eight years ago; almost to the day, I bought a good used car from John Pittman. John's the owner…read moreof a family business selling used cars. His son, Johnny Pittman Jr., is following in his father's footsteps and is part of that family and company. They're honest - hard working folks, and John's wife is right there with them, keeping the books and involved with helping to run the business. The name (Pittman Motor Co) has been the same, and recognized in Lindale, Texas for 20 years. If you enjoy dealing with a really great company for your next vehicle, go see John and his family, you won't be sorry . Last week 8/18/2023, I bought my second car from John, and I'll most likely buy from him again. Woodrow Warren

I'm not one to write reviews very often, but feel compelled to do so when the service and quality…read moreis so far beyond the norm that it deserves every bit of praise that I can heap on it. So, without further ado..... This was the absolute best experience that I (or anyone I've known) have ever had buying a car. My situation is pretty dire. My husband is very sick, we've hit financial unbelievable hardships and I was out of a vehicle. My folks (God bless them!) had been, unbeknownst to me, looking for a replacement they could get for me. And, by a miracle, chanced upon Pittman's. I can't begin to tell you how fortunate I am for that. First, the Pittmans are incredibly friendly, kind, warm and compassionate people. They were extremely sympathetic to our circumstances and listened patiently to all our concerns. They worked within my family's price range to get us into a car that was both dependable and affordable in the long haul (IE: gas mileage and upkeep). They were knowledgable about their products and were willing to go the extra mile to help us. Further, their employee, Billy, was a treasure. He made sure that the car we chose was in top notch condition above the excellent service provided. In general, I simply can't say enough good things about the entire staff. They're all saints in my book. Second, they really stand by what they sell. Apparently, we were the first customers to benefit from their new warranty program. Each used car now comes with a four month warranty, which includes up to $1,500 in certain repairs, roadside assistance and other perks completely unheard of in the used car business. Then, they threw in some of the most incredible extras: in-depth detailing, an oil change, a topped off tank of gas and, most unbelievable of all, a brand new set of tires. How amazing! I understand they undoubtedly wouldn't do that for every customer, but I am here to tell you how shocked we were that they would do something so wonderfully astounding for us. Considering it would've taken me forever to save enough money to do that myself, this was a godsend. I mean, wow. Finally, they also on the day of pick up, had a really beat surprise for me. I wasn't raised in the country, so I was enamored by some of the restorations found on their showroom floor. One of which was a lovely old tractor. Well, when we got there, they'd brought it out for me to drive around the parking lot for a while. How cool is that? For this former city girl, I was in heaven. Not many companies would ever go through so much trouble to make your shopping experience such an unmitigated success. And my family was so impressed by Pittman's every step of the way, that they not only bought this car as a gift for me, but found them an awesome SUV as well. Plus, my mom who is a very shrewd consumer, trusted John and Marla so much, that she sold them her beloved older pickup. It was just a win-win-win situation. In closing, I highly recommend Pittman Motors. If I'm ever in the market to buy another vehicle (which I can't imagine -- this one is so perfect, I bet it'll last forever), I have every confidence that they'll have exactly what I need and will be able to afford. I'll never shop anywhere else again and I'm equally certain that my folks feel the same way. I will gladly tell everyone I know to give them a try and see how extraordinary they are. I HIGHLY recommend them. 100 out of 5 stars. :) Thank you, Pittman Motor family. You all are angels.

For almost two years I've been shopping for a new (to me) car. I knew what I wanted... the year,…read moremake, model, and options. The problem was there wasn't a ton of these cars around the US, and the ones I did find either weren't in great condition or had a high sticker price. When I came across a vehicle that fit my requirements at Lade Ford, I gave them a call. I ended up speaking to Dan Lade, the owner of the dealership, and he was super helpful getting me photos and details of the car. I saw great reviews from the dealership so I bought the car sight unseen. Hitched a ride from Austin to Frankston to pick it up and met the man in person. He was as nice as he was on the phone, and the car was in better condition than I could have imagined. I got a great deal and a month later I couldn't be happier with the car and how Dan handled everything. I've bought many cars for my business over the years and this was by far one of the best buying experiences I've ever had.

Went to laid Ford for a transmission flush in my truck. Seem like I spent the entire day there. So…read morethey're not very fast. Also requested they check the programming on the transmission. They told me that the transmission was fine and they had reset it. They also told me that there was no updates for the programming of the transmission. There is an update for the transmission and it is has not been updated and I need to get it updated but I am not going back there. Who knows how long that would take.

I took my 2018 Honda Accord to Hanks with an issue. They quoted $3800, which included a host of…read moreitems, including injector replacement. I took it to Jack of Diamonds Honda in Tyler instead. They replaced the spark plug's and installed a new battery. Total: $500. It's been months since the repair, and my car has been working like new. I have heard very bad things about this business's pricing, especially toward women

One of the most thorough oil service events I've experienced as oil changes go! The service tech…read morechecked all major systems, reported on conditions and I left feeling like I'd gotten much more than a basic oil change for sure. Highly recommend!