Took my Ram 2500 in for Recall warranty work and a DEF issue. After two phone calls we agreed on $…read more2800 + $150 for an oil change and DEF system replacement. When I went to pickup the truck the charges were $ 3806.95 . They charged me for 2 services, 67K maintenance & Fuel filter change that was never discussed or approved. I had another reputable shop look at the truck and those services were NOT performed. Alex Garcia the service manager gave me the run around for over 3 weeks, would never call me back. When I finally made contact with me he lied and said I did give authorize the work. The story has many more details, and I am glad to share if contacted.

Fantastic dealership. Talk to Ashton or Hayden both very down to earth people. Treated me like…read morefamily. Thank-You Both.

Brinson Ford Athens, Tx. Great place to buy a car. Thank you Aubrey for all your help. It was a…read morepleasure working with you.

I bought a F-150 from Brinson. Aaron was very responsive to my inquiry. Aaron did a great job.read more

If you buy a car from this business, please look at everything they make you sign. I overlooked a…read morecritical piece of information. The car I purchased had a rebuilt title that was never disclosed verbally. The car had an ac problem from the day we bought it. Several other cars on their lot has rebuilt titles so please search the VIN before you decide. I had my car for only 1 month and decided to take it back to them. Very unfriendly and unwilling to help their customers. They should be required to put the title status on the windshield. I would have never purchased the vehicle if I'd known. But it's partially my fault for not reading every single paper I signed.

From the owner: We've got a financing option for any situation, whether good credit, bad credit, or no credit at…read moreall, you're approved at American Auto Credit.

Billy Bacon and the Bacon family take great pride in their standing within the automotive…read morecommunity. Mike Williams, auto parts manager unfortunately does not represent the Bacon family in the same light. I recently moved from the Houston area and the wife needed a small run about vehicle, (2023 Buick GX) recently purchased from Bacon Auto Ranch near Jacksonville, Tx. I later noticed several rock pits and purchased a touch up tube from their parts department. The paint repair was discolored either thru getting the wrong color or the touch up paint was too old. I took the car and the touch up paint to the service department for some guidance. The tech took me to the parts manager (named above) who was quick to tell me that if I had any paint questions that I would have to drive to the Frankston location. This was his way of taking care of a Bacon customers. If I was the Bacon parts manager, I would have expressed my concern and would have communicated that the touch up paint was correct but perhaps it did not match when dry due to age or how it had been stored. THE BACON SOLUTION SHOULD HAVE BEEN! Give me that touch up paint and I will give you a new one at no charge. I am sorry that you had this problem. If I would have been given that response from the parts manager the outcome would have been on the positive side. Fred Domin

I bought a 2016 chevy traverse for 16,000 cash, turned out it had a bad transmission, torque…read moreconverter, old old battery that was not even for that kid of vehicle, went back to chevy bacon and all they told me was "it not out problem anymore you bought it " they took no responsibility for anything had to pay everything's out of my pocket ,took it to another mechanic felt like a ought a used cheap car off the street. So So disappointed. They were so rude to me., I suggest buy from other dealerships ,that are not chevy bacon from athens tx

My done bought two cars there and both cars held were fair deals. Had a slight problem but it was…read morehandled quickly.

From the owner: We Specialize on New Car Trade-ins. Able for you to select the best vehicle for YOUread more

Do not TRUST this business. Mr. Petty sold us ( a retired veteran and senior wife) an RV from his…read morehome. He did not disclose he was a used car dealer. If we had known, we would not have bought the "excellent condition" motor home. He flat lies to our face and gave us a story about buying it for his family and never got to use it. He lies about the condition and our nightmare began. He was paid cash. He never responded to our calls or visits post purchase. We did not know he was a used car dealer until we got the title. We are out $14500 cash from our limited savings! We ended up having to give it away to be towed off. We never got to use it because we were told by trusted mechanics it would likely catch on fire. Don't buy from this business.

This is a very busy shop. John , Josh, and Dan are honest guys. They are reasonable with their time…read moreand price. We use John's Auto when ever we have a vehicle problem.

Guys are really friendly and they caught a problem 2 other mechanics missed. I was visiting a…read morefriend out of town and had an issue with a pulley. Great turn around time especially since I was leaving in a few days. Great prices.