Amazing staff . So kind and considerate and respectful . We have old dogs and in the last year we…read morehad to take our 2 old boys in to be put down . The staff handled everything with such care and compassion and very competitive price . Just this week I had to take my 14 year old little Chaweenie in on emergency and I really thought I was about to lose her too ... But they handled her issue with such care and accuracy that she's home and so far doing great ! Also super competitive priced on her care too ( I guarantee from experience, if I would have had to drive her down to Loomis basin I would have paid at least 3 times what I did and without the care and compassion )

I know this is a late review but I have been thinking about this for quite sometime now, 3 years to…read morebe exact and I feel like this needs to be addressed. In January of 2023 I took my cocker spaniel to motherlode veterinary for surgery to get a cancerous tumor removed. After the surgery I took her in to make sure everything was healing properly and the vet said yes everything looks fine. Several weeks later after the scar was more healed I noticed there was still a part of what looked like the tumor left. I then took her in again they tested it and said it was benign. I really did not think this was this case but I just wanted to believe so badly that she was cured and everything was fine. Several more weeks go by and I notice it's growing vastly so I call up another vet to get a second opinion in Auburn. I bring my dog there and they very clearly are like yea this is cancerous and needs to be removed immediately although your dog may not make it because of all the stress from the last surgery. Unfortunately she did not make it. If the vet at motherlode would have been honest about not removing the tumor all the way with initial surgery and also about it being cancerous I believe I would have had more time with her. I just think people should be aware of this. After this experience I personally would never recommend this veterinary hospital to anyone. 0 stars for me. I think they care more about your money than the actual pet.

Grass Valley Vet is by far the best vet i've ever been to. I am so so glad that I switched from my…read moreold vet! The staff is very kind, accommodating and knowledgeable. The vet I worked with was outstanding.

this doctor said my dog had to be neutered because we thought she was pregnant because she had an…read moreincident with a male dog and she's only 8 months old we decided to go to a different clinic and turns out she is not pregnant and they still insisted on us playing the $700 this doctor office so we could get her neutered but that would have given her back hip problems and done severe damage for the future

Dr. Williams is incredibly knowledgeable, I came in for an emergency vet visit and the team was…read morevery knowledgeable and helped save my puppy. Clear, fast, communication and fast text message updates.

Love this vet clinic! They have an urgent care option and Saturday hours, which is hard to find…read more The staff here take excellent care of my animals.

They took great care of my senior cat, and they were very thorough. My younger cat will be seeing…read morethem in a couple weeks.

I should have done a review a long time ago but this has been my vet since 2019 and I absolutely…read morelove them. I have 3 cats, 2 who are special needs and they have helped them so much. They were both misdiagnosed at their previous vet and have thrived from the care at Pine Creek. I also find their prices quite affordable for how often I'm in there but more than that I feel like they love my pets as much as I do and they're in good hands. I recently did a dental procedure on my cat who also has a heart condition. To say I was nervous was an understatement but they answered all my questions about medications and his heart and I felt completely safe taking him in. During the procedure, they kept me updated on his progress and their findings and he did great, healed up quickly and is just fine now. I think the best thing is that they are open Monday-Saturday 8-6pm because it gives me peace of mind. One of the biggest downsides to living in this area is not having a 24 hour ER vet nearby but knowing my vet is open until 6 even on Saturdays eases my mind a little bit. I actually found Pine Creek because I was watching my parent's dog years ago and something happened but the vet she went to was closing at 5 and wouldn't see her even though it was only 4:45pm. They told me Pine Creek was open until 6pm and when I called they got her right in and we were there until around 8pm. Not only did they help her for what I brought her in for but they told me about a new drug on the market for arthritis in dogs that my parents ended up trying and it seemed to really help her in her last few years. I will always highly recommend Pine Creek.

Dr. Natalie and the staff took excellent care of my dog, that was viciously attacked by another…read moredog. Thank you!!!

Your new policy of refusing to approve meds to an online pharmacy is very disappointing…read more Having found out you have been purchased by a large practice management company and my fabulous vet is gone I will be taking my business elsewhere My vet and your care for one of my very sick dogs are appreciated however this new policy is unacceptable

I think these vets are ok. They definitely have helped me in emergency situations. The only thing I…read moredon't like is the tone can be condescending from the vets and like many other vet clinics recommend hills and purina. Certified dog nutritionist backed food? Maybe. But have you actually read the ingredients? Do you know that if you were to do a little research you'd find those dog and cat food options are some of the absolute worst? Corn, wheat and byproducts. Highly processed and very inflammatory. Please go outside the indoctrination box. Kibble is so bad in itself but these dog food companies should be condemned. Thank you for taking care of my animals when I needed you. I discovered a much better option for my cat with crystals in his bladder and he tested negative for crystals recently. Took him to another vet and she said to keep doing what Im doing. Urine acidifier and low phosphorus wet food. Weruva for the win.

Had a very good experience here. I just moved to the area and my cat has very bad anxiety…read moreespecially in cars. I called around to other veterinarian offices and no one was willing to give my cat medication for her anxiety to get her to her appointment but when I called BGV, they were so nice and had the idea of requesting my cats records from her previous vet so that way she can be prescribed anxiety meds for her first visit appointment which I truly appreciate so much. The staff was super welcoming and answered all my silly questions. The dr I had, I believe dr Jill (?), was super friendly and helpful! The vet nurse Catherine was also very nice and helpful. Would recommend this place.

This pet supply store feels like a family owned place. Everything is well stocked; the employees…read moreare extremely helpful and courteous. Waits if any, are short,and if you can't find something, they will get it for you. They make returns easy. Thank you so very much for serving this community!

Dr. Abbie Barker LIED about my dog's diagnosis, COERCED us into an UNETHICAL surgery she was in no…read moreway competent to perform that RESULTED IN HER DEATH, then LIED AGAIN and tried to COVER UP THE TRUTH. - Dr. Barker diagnosed Mia's front left elbow with osteosarcoma. HOWEVER, she failed to disclose that she detected the presence of a Mast Cell Tumor near the surgical site that presented extreme risk, and failed to disclose additional masses detected in other limbs that would have disqualified Mia as a candidate for amputation surgery. Instead, I was told that Mia's other limbs were arthritic but healthy and of no concern. All 3rd party veterinarians who have now reviewed the case have stated that it was unethical and never should have been performed based on this concealed information and Mia's age. It has become clear after reading the statements of the state medical board complaint FILED BY HER OWN EMPLOYEES that she knew alternative treatments would not be profitable for HER, so she coerced us into the $6,000 surgery. Dr. Barker has been overheard by staff members saying that she "only wants cash cow clients", clearly demonstrating that her decision making processes are completely financially motivated, not ethically motivated. - Dr. Barker withheld the fact that a surgery of this caliber was beyond her professional abilities and that her facility lacked the necessary resources to manage any complications. - Prior to surgery, Dr. Barker's staff repeatedly expressed their concerns over the ethics of the surgery and whether Dr. Barker should be attempting it at all. She ignored these concerns. - On the day of surgery, Dr. Barker stated to her staff repeatedly that she shouldn't be doing the surgery as she recognized it in the moment to be beyond her abilities. She chose to attempt the surgery anyway. - Dr. Barker started the surgery, cut Mia open, then panicked, left Mia hemorrhaging on the operating table for 45+ minutes while she then called in an outside surgeon to come to her facility to complete the procedure. Mia lost a lot of blood during this time. None of this information was disclosed to me. Instead, I was told "the surgery went very well and there were no complications or concerns." - After the 2nd surgeon completed the procedure, Mia failed to return to consciousness and her heart rate remained elevated to 220+ BPM with falling blood pressure for over 3 hours. I was never contacted during this time. I had to just show up to the facility out of gut feeling that something was wrong to learn this. - Dr. Barker told her staff that she recognized Mia's post-operative condition as critical and that she needed to be immediately transferred to another facility to save her life. None of this was communicated to me until after I had been at the facility for close to an hour, costing us precious time. She also failed to disclose to me that she told her staff that Mia would need a life saving blood transfusion due to blood loss after she abandoned the surgery. - I asked Dr. Barker repeatedly why this was happening - she failed to disclose any of these details and just said "I don't know." - I was then forced to put my dying dog on a stretcher into the back of my truck and drive her over an hour through rush hour traffic to attempt to save her life. By the time we reached the other facility she was in very critical condition. She died hours later. - I returned to FTLOP days later to ask Dr. Barker again what had happened. She continued to conceal the truth and pretend that nothing out of the ordinary had occurred during Mia's surgery. She also stated to her staff "I'm worried about what's going to happen if he finds out the truth."... - HER ENTIRE STAFF OF 10 PEOPLE WALKED OUT ON THEIR JOBS JUST DAYS BEFORE CHRISTMAS and filed a complaint with the state medical board due to these events. All statements here are taken directly from that complaint and my direct interactions with her. FB: Justice For Mia Meatball

Dr. Stacy provided one of the most compassionate and peaceful experiences we could have hoped for…read moreduring such a difficult time. When it was time to say goodbye to our beloved elderly dog, Simon, she treated him with incredible kindness, dignity, and care. The entire process was calm and unhurried, allowing Simon to remain comfortable in his own home surrounded by the people who loved him most. Dr. Stacy explained everything clearly, answered our questions with patience, and made sure Simon felt no pain. He passed peacefully and gently, which was the greatest gift we could have asked for. Losing a pet is heartbreaking, but Dr. Stacy's compassion and professionalism brought us so much comfort. We will always be grateful for the care she provided to Simon and our family during his final moments. I highly recommend her services to anyone facing this difficult decision.

Dr. Stacy was incredibly kind and empathetic. She was communicative, professional and also warm and…read morepatient. It made a very difficult experience as bearable as possible.

I have had very good luck getting appts. They have been kind and on time and overall efficient…read more The staff all seem to genuinely care about animals. They also didn't charge me for unnecessary work, seemed to have good ethics and good judgement.

They treat my dog like the royalty he is. The staff is always super friendly, knowledgeable, and…read morethorough. They know how much our pets mean to us and it shows by their level of care.

Another update: Dr Liz is so kind and caring and explains what is going on. Took one of my dogs in…read moreyesterday and after tests she called and explained what was going on and how she was going to treat it. Means a lot to me to have a kind person at such a stressful time.

Great people. They were great with my dog and very patient with him . And I like how they did…read morefollow up.