They did an amazing job taking care of my dogs. The staff…read moreis 10/10. Doctor Mario is extremely kind and thoughtful. The online store is really convenient.

5+ These guys should be 5+ stars. I come from the city and the corporate world, one of my jobs…read morewas to clearly know bad service vs. great service. Motherlode is in a very small group at the top of the "great service" list. In every step my dog and I took in getting her surgery, I encountered PROFESSIONALISM and SINCERITY. They see pet issues every day, for us pet owners this is one big deal with our one pet. They made me feel like my dog was the most important one, but I bet every pet parent that came through those doors felt the same thing. The surgery went well, everything was made clear to me, any question I had was clearly answered, and follow up is happening. Top notch staff and doctors! If you read any negative comments, it's probably a person who complains about everything. We are lucky to have Motherlode!

if you use chewy for your prescriptions be prepared to have every prescription order DENIED and…read morethen calling them to try to have you upsold on annual checkups..... the doctors are competent BUT the staff is not. be prepared to fight for your dogs health and wellness every time a prescription comes due with someone that's not even qualified as a veternarian... I'm beyond frustrated. Been with this vet for 2 years and they STILL DENY MY DOGS PRESCRIPTION - every time... every dam time... I'm so over it

Grass Valley Vet is by far the best vet i've ever been to. I am so so glad that I switched from my…read moreold vet! The staff is very kind, accommodating and knowledgeable. The vet I worked with was outstanding.

Dr. Williams is incredibly knowledgeable, I came in for an emergency vet visit and the team was…read morevery knowledgeable and helped save my puppy. Clear, fast, communication and fast text message updates.

$1 Treatment Turned Into a $525 Bill…read more I brought my dog in for a cracked, bleeding nose. The actual treatment was a single application of silver nitrate, which costs about $1 per stick. The clinic inflated this to a $525 bill by running their full "standard sedation protocol" and presenting every step as if it were medically necessary. What they charged me: $90 -- Urgent care exam $75 -- Heartworm/tick (SNAP 4DX) test $150 -- Pre-anesthetic lab panel (electrolytes, CBC, chem 10) $135 -- Sedation & monitoring $75 -- "Miscellaneous procedure" (silver nitrate) What actually should have been charged: $90 -- Exam (standard) $0-$135 -- Sedation only if truly needed $1 -- Silver nitrate stick What was NOT medically required: Heartworm/tick test -- unnecessary for a brief sedation or nose treatment Full pre-anesthetic lab panel -- not required for a quick, low-risk procedure $75 markup for a $1 stick Everything was presented as mandatory -- no alternatives, no discussion of what could safely be skipped. If I disagreed, it was implied that my dog's health was at risk. The reasonable cost for this kind of visit should have been around $91-$226, -not- $525. If you bring your pet here, please understand the difference between medical necessity and clinic protocol, as well as markup. Ask questions before you agree to anything.

I should have done a review a long time ago but this has been my vet since 2019 and I absolutely…read morelove them. I have 3 cats, 2 who are special needs and they have helped them so much. They were both misdiagnosed at their previous vet and have thrived from the care at Pine Creek. I also find their prices quite affordable for how often I'm in there but more than that I feel like they love my pets as much as I do and they're in good hands. I recently did a dental procedure on my cat who also has a heart condition. To say I was nervous was an understatement but they answered all my questions about medications and his heart and I felt completely safe taking him in. During the procedure, they kept me updated on his progress and their findings and he did great, healed up quickly and is just fine now. I think the best thing is that they are open Monday-Saturday 8-6pm because it gives me peace of mind. One of the biggest downsides to living in this area is not having a 24 hour ER vet nearby but knowing my vet is open until 6 even on Saturdays eases my mind a little bit. I actually found Pine Creek because I was watching my parent's dog years ago and something happened but the vet she went to was closing at 5 and wouldn't see her even though it was only 4:45pm. They told me Pine Creek was open until 6pm and when I called they got her right in and we were there until around 8pm. Not only did they help her for what I brought her in for but they told me about a new drug on the market for arthritis in dogs that my parents ended up trying and it seemed to really help her in her last few years. I will always highly recommend Pine Creek.

Thank you staff and Dr. Dayna for seeing us quickly while visiting in town. Excellent vet,…read moreexcellent clinic. It is so clean professional and staff attentive. Went on a Saturday an hour before closing and we had our dog with suspected urinary infection tended to. Received such excellent care from everyone! Got out dog's urinary tests and antibiotics and was out in 40 min Thank You everyone at Pine Creek Vet!

The care team here is beyond the best. They were so compassionate and helpful with navigating end…read moreof life care for my senior German Shorthair. After we had to say our goodbyes, I got sent a beautiful card from them. They have an amazing team with truly awesome folks. I believe they are the best veterinary clinic in town!

Your new policy of refusing to approve meds to an online pharmacy is very disappointing…read more Having found out you have been purchased by a large practice management company and my fabulous vet is gone I will be taking my business elsewhere My vet and your care for one of my very sick dogs are appreciated however this new policy is unacceptable

If you own a farm, you know it's basically a high-stakes circus where the performers (the animals)…read moreare constantly trying to find new ways to worry you. Dr Mikhaela is the only reason my circus is still running! She is the definition of professional--competent, incredibly thorough, and remarkably responsive when things go sideways. We have presented her with some truly "unique" and bizarre animal emergencies, and she handles every strange circumstance with total grace (and zero judgment). It is rare to find someone who is as brilliant as she is kind, and she takes wonderful care of every creature on my property. My animals are healthy and I am much calmer knowing she's only a call away. If you want the best for your four-legged family, look no further!

I recently had the vet come out on a horse call. I had…read morespoke. To her letting her know we're the injury was and what it was. She proceed coming out and doing a very brief physical exam 2 to 4 minutes at 50 bucks . Then proceeded to say the area of injury she had concerns about it being in the joint . Then said she does not irrigate or flush in the field and proceed to do a coding scrub for a few minutes that cost a additional 60 bucks then suggesting going to a vet that had a clinic who who could do proper testing and flushing. I appreciate the input to go somewhere else but feel that if the vet does not treat in the field that should be conveyed up front so the clie t doesn't waste money ect. Seemed like a very nice person but I would not recommend for a horse vet.

I want to sincerely thank Dr B for helping me with Aiden, what a caring professional doctor. Aiden…read morewas diagnosed with stage 3 kidney failure in Oct 2024. With her care and the frequent phone calls I received from Dr B, I got to have 14 more months with Aiden. I am sincerely grateful for this long goodbye. I can't tell you how appreciative i am for this time with Aiden and this doctors care. Dr Murphy on the other hand which is mentioned on another review, she called me in October 2024 to tell me Aiden was in stage 3 kidney failure and didn't offer any supportive care at all. It was like he's dying, goodbye. Of course i switched doctors, Dr Murphy was a real disappointment and I will always remember this with my animal.

Our lab/mix older male dog had a large fatty tumor. Our dog was getting uncomfortable due to the…read moresize of the tumor as time went on. We decided to have his tumor surgically removed. Brighton Greens performed his surgery. Our dog did great. He is now comfortable and enjoying life. Thank you Dr. and all of your staff at Brighton greens veterinary clinic. Thank you

Dr. Abbie Barker LIED about my dog's diagnosis, COERCED us into an UNETHICAL surgery she was in no…read moreway competent to perform that RESULTED IN HER DEATH, then LIED AGAIN and tried to COVER UP THE TRUTH. - Dr. Barker diagnosed Mia's front left elbow with osteosarcoma. HOWEVER, she failed to disclose that she detected the presence of a Mast Cell Tumor near the surgical site that presented extreme risk, and failed to disclose additional masses detected in other limbs that would have disqualified Mia as a candidate for amputation surgery. Instead, I was told that Mia's other limbs were arthritic but healthy and of no concern. All 3rd party veterinarians who have now reviewed the case have stated that it was unethical and never should have been performed based on this concealed information and Mia's age. It has become clear after reading the statements of the state medical board complaint FILED BY HER OWN EMPLOYEES that she knew alternative treatments would not be profitable for HER, so she coerced us into the $6,000 surgery. Dr. Barker has been overheard by staff members saying that she "only wants cash cow clients", clearly demonstrating that her decision making processes are completely financially motivated, not ethically motivated. - Dr. Barker withheld the fact that a surgery of this caliber was beyond her professional abilities and that her facility lacked the necessary resources to manage any complications. - Prior to surgery, Dr. Barker's staff repeatedly expressed their concerns over the ethics of the surgery and whether Dr. Barker should be attempting it at all. She ignored these concerns. - On the day of surgery, Dr. Barker stated to her staff repeatedly that she shouldn't be doing the surgery as she recognized it in the moment to be beyond her abilities. She chose to attempt the surgery anyway. - Dr. Barker started the surgery, cut Mia open, then panicked, left Mia hemorrhaging on the operating table for 45+ minutes while she then called in an outside surgeon to come to her facility to complete the procedure. Mia lost a lot of blood during this time. None of this information was disclosed to me. Instead, I was told "the surgery went very well and there were no complications or concerns." - After the 2nd surgeon completed the procedure, Mia failed to return to consciousness and her heart rate remained elevated to 220+ BPM with falling blood pressure for over 3 hours. I was never contacted during this time. I had to just show up to the facility out of gut feeling that something was wrong to learn this. - Dr. Barker told her staff that she recognized Mia's post-operative condition as critical and that she needed to be immediately transferred to another facility to save her life. None of this was communicated to me until after I had been at the facility for close to an hour, costing us precious time. She also failed to disclose to me that she told her staff that Mia would need a life saving blood transfusion due to blood loss after she abandoned the surgery. - I asked Dr. Barker repeatedly why this was happening - she failed to disclose any of these details and just said "I don't know." - I was then forced to put my dying dog on a stretcher into the back of my truck and drive her over an hour through rush hour traffic to attempt to save her life. By the time we reached the other facility she was in very critical condition. She died hours later. - I returned to FTLOP days later to ask Dr. Barker again what had happened. She continued to conceal the truth and pretend that nothing out of the ordinary had occurred during Mia's surgery. She also stated to her staff "I'm worried about what's going to happen if he finds out the truth."... - HER ENTIRE STAFF OF 10 PEOPLE WALKED OUT ON THEIR JOBS JUST DAYS BEFORE CHRISTMAS and filed a complaint with the state medical board due to these events. All statements here are taken directly from that complaint and my direct interactions with her. FB: Justice For Mia Meatball

Took my 11 month old frenchie in to be neutered and he was well taken care of, in fact I have had…read moremy other pets spayed and neutered and not one of them were as alert as he was. Thank you Dr Barker.

Dr Was on time. Very polite and professional. She adapted to my dogs desires as to where and when…read morehe was willing to relax. She made a horrible situation much better with her patience and compassion. It was tough to say goodbye to my buddy and my children's first pet after 14 years. Highly recommend her services.

Losing a pet is incredibly difficult, but Dr. Stacy and Hearts at Home made this process the best…read moreit could be. She was very communicative, respectful, and composed throughout the process. In my opinion, the costs were comparable to a traditional vet, all while giving your pet the comfort of a familiar surrounding and allowing privacy for all involved.

I have had very good luck getting appts. They have been kind and on time and overall efficient…read more The staff all seem to genuinely care about animals. They also didn't charge me for unnecessary work, seemed to have good ethics and good judgement.

They treat my dog like the royalty he is. The staff is always super friendly, knowledgeable, and…read morethorough. They know how much our pets mean to us and it shows by their level of care.