Dr. Williams is incredibly knowledgeable, I came in for an emergency vet visit and the team was very knowledgeable and helped save my puppy. Clear, fast, communication and fast text message updates. read more

$1 Treatment Turned Into a $525 Bill I brought my dog in for a cracked, bleeding nose. The actual treatment was a single application of silver nitrate, which costs about $1 per stick. The clinic inflated this to a $525 bill by running their full "standard sedation protocol" and presenting every step as if it were medically necessary. What they charged me: $90 -- Urgent care exam $75 -- Heartworm/tick (SNAP 4DX) test $150 -- Pre-anesthetic lab panel (electrolytes, CBC, chem 10) $135 -- Sedation & monitoring $75 -- "Miscellaneous procedure" (silver nitrate) What actually should have been charged: $90 -- Exam (standard) $0-$135 -- Sedation only if truly needed $1 -- Silver nitrate stick What was NOT medically required: Heartworm/tick test -- unnecessary for a brief sedation or nose treatment Full pre-anesthetic lab panel -- not required for a quick, low-risk procedure $75 markup for a $1 stick Everything was presented as mandatory -- no alternatives, no discussion of what could safely be skipped. If I disagreed, it was implied that my dog's health was at risk. The reasonable cost for this kind of visit should have been around $91-$226, -not- $525. If you bring your pet here, please understand the difference between medical necessity and clinic protocol, as well as markup. Ask questions before you agree to anything. read more

No thank you! My ex-husband took OUR dog in to have her dewclaws trimmed. To his knowledge, she was put under anesthesia for this procedure. She came home with a terrible cough. He took her back two weeks later because she had also developed a huge rash and the cough wasn't getting any better. They did imaging on her lungs. The vet is unable to determine if it is bronchitis or cancer. Solution: prescribe antihistamine tablets and cortisol/antifungal cream. Apparently that treats bronchitis and cancer? Who would have thought! She advised that is the best she can do and that we need to go to Loomis Basin, where it will cost several thousand dollars to get an actual diagnosis. I had an appointment scheduled for my other dog and cancelled after this fiasco. Go ahead and check those records Jamie. PLEASE DO NOT TAKE YOUR PETS HERE!! Please note this review has been edited to appease response of the business manager, who is far more concerned with yelp reviews than the actual care and wellbeing of your pet. See below reply response for quality of care: more worried about getting positive yelp reviews than providing quality care for our beloved family members. Jamie, your vet didn't refer us to a specialist. Your vet told us to go to Loomis. Big difference. Own your mistake!! Stop trying to place the blame elsewhere because your quality of care and compassion is severely lacking. read more

Brunswick Veterinary Clinic - My dog is allergic to bronchitis and cancer. She must be if this was the prescribed remedy? - Veterinarians Near Me - Grass Valley, California

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My two cats (Yuki and Kona) are purebred Oriental Shorthair show cats. (I call them my supermodels). They're like spoiled teenage daughters who spend most of their days in my lap while I try to work on my computer. I had to drive for four hours (morning and afternoon trips from Truckee) to bring them here, but it was well worth it. When you love your pets so much, surgery can be emotionally challenging. I had my girls spayed at Brunswick by Dr. Williams, and they came through with flying colors. Dr. Williams called me post-surgery to give me an update and answered all of my questions in a warm, professional, patient, and caring manner. I might add that the operations cost less than half of what the vets charged in Truckee and Reno. The facility appeared very clean. The front desk staff were very calm, polite, and professional. Their staff followed up a couple of times to see how the girls were doing. I'm very happy with my experience at Brunswick and would strongly recommend them. read more

After an outrageous quote for surgery at another vet, Dr Williams saved our baby with emergency surgery at an affordable price. She went way above and beyond on a Friday night. We are truly grateful Dr Williams loves the animals she treats. read more

Brunswick Veterinary Clinic - Doing great after major surgery. - Veterinarians Near Me - Grass Valley, California

Very helpful. Always professional. Nice all the way around. Would highly recommend this vet. read more

I had to put my 12 year old American bully down a couple weeks ago due to cancer and I took him to Brunswick Vet. Dr. Mikaela was absolutely amazing and talked to my kids and I gracefully throughout the whole process. She was comforting and very patient with my sons and I couldn't have asked for a more professional and sympathetic person to help us through the difficult situation. Thank you to everyone at Brunswick Vet! read more

Brunswick Veterinary Clinic - Veterinarians Near Me - Grass Valley, California

Took my cat ‍ in without appt on a Saturday and treated him for an eye infection. Friendly Vet and explained everything clearly.

Dr Williams ordered bloodwork for pre dental work and discovered my baby has a bad heart and ordered meds , thank you, all of you at Brunswick Hospital read more

Love this Vet! I have gotten appointments at the last minute and they always go way beyond the call of duty to help with our three dogs. I have tried three of more other vets and always come back to BBVC. I have no qualms about giving them the highest reviews! Love you guys. read more

Brunswick Veterinary Clinic - One of our cats also treated by them. - Veterinarians Near Me - Grass Valley, California

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07/12/23 We have brought our pets to Dr. Tarra Williams since 2011. As far as my husband and I are concerned we have always been pleased with the care, and compassion that she has for all her patients. She goes over and beyond to care for our little guy as she does with other pets. Dr Williams always stays in touch with the progress for whatever treatment is needed and calls to check on our little guy. Dr Williams is the best!!! Could not ask for better. Entire staff are also willing to take extra care for patients needs. P.H. read more

Dr. Williams and the staff at Brunswick are fantastic! We found them about two years ago and have had nothing but consistent, reliable service. They clearly are very experienced, compassionate, and thorough! read more

Their care of our McNab was adequate but nothing stellar. They absolutely wanted full payment before leaving though. Then our senior boxer had a horrendous night on March 31,2022. By morning I knew she was going to the rainbow bridge. I called this vet at 8:00am (opening time). I was told "we have a 2:30 appointment today". I told her she needed to be put to sleep immediately and was in horrible pain. Their answer was "that's the best we can do". I then called Pine Creek vet clinic and was told "bring her right in" after making sure the Dr was available. Today I finished up my last appointment with Brunswick and told them exactly the information above. Their answer? "Sorry". I told them Pine Creek was exactly what I expected from my vet. Their answer? "Sorry " Needless to say, I fired Brunswick and went to Pine Creek. read more

I hate giving one star reviews but I really am surprised by how the front and back of this hospital has dealt with me over the last year. I started with Brunswick vet in 2014 then moved out of state and now I'm back. My experience with them over the last year has been awful. I won't be bringing my cat here anymore. Dr Williams is not very knowledgeable with HT cats. I never have a straightforward experience there. They proceeded with my cats exam last year even tho they never had all his updated records from when we lived out of state (I gave them all the info to request them and while we lived out of state my cat was diagnosed HT). It felt like such a waste of time. Why would you even want to see him if you haven't gone thru his recent records?? I must have bad luck with them because it's always something. Another time they refused to virtually sign off on a prescription for Chewy and said I could send Chewy a physical copy instead (which would take days) BUT if I used THEIR online service, then it's no problem. I think they're greedy. The final straw for me is a "doctor visit" charge of $44 on my last appointment because the doctor called me for less than 5 minutes to ask a couple questions. I never asked for them to call me. It was a drop off appointment. No doctor necessary. So for the same visit that costs $95-$160 at other vets (yes I called around), this visit cost me $244. You have lost a patient and I have lost my patience. read more

I was going to figure out a way to come up with the money to bring my pet here for dental work. But after my first experience here, decided to drive to San Diego and have my pet treated in Mexico for 10% of what they wanted to charge me. This ugly, sterile dump on the worst road in Nevada County has turned their back on the community, going corporate and apparently deciding to cater only to the rich folks moving into town. They were rude, condescending & completely lacking compassion when I tried to talk to them about payment plans, and refused to even check if there were community funds available. I've never experienced a worse vet in my life. They should be ashamed of themselves. read more

Dr. Williams took care of my old beagle Vinnie for years! He got really sick and they helped keep him as comfortable as possible. They even came to my house to put him to sleep. They also took care of my cat when he became sick after the death of my dog. Dr. Williams is so compassionate and truly cares for her patients and provides gold standard care. The techs are great as well! read more

Wish I could give 0. My cat had one chance of surviving based on a urine sample and they canceled his test leaving no time to get him retested elsewhere before he died. Also repeatedly got his name and gender wrong. Promised me his triage fee of 300$ would cover testing then as he was being discharged charged another 500$. Awful doesn't begin to describe. Dr. Williams should lose her license. read more

Called 4 times and got 4 non-answers on scheduling an appointment. New owners service and staff is the worst I've seen in 24 years with this veterinry clinic. Customer service is terrible and they want you to drop off and pickup your pet now. Was recently canceled as a client because the DVM did not want to deal with my request for precription pet food that the clinic originally perscribed. Clinic is more interested in making as much money as possible from clients than caring about your pet's well-being. Would not recommend this clinic at all. read more

Dr. Williams is one of the kindest and most selfless veterinarians out there. I have been taking my dogs to her for almost 15 years. She is extremely knowledgeable. Her main concerns are for the well being of the animals that she cares for. I would highly recommend her and her staff. read more

Well that really sucks! We just joined the week earlier and loved everything about them so did our SAVANNA CAT! Most reviews say the prices are good & reasonable so if $$$$$$$ is really the reason WHY NOT RAISE THE PRICES %40 and give yourselves a raise just like SAFEWAY! I bet there is much more to the story than The UNION reported this morning! Damn! read more

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I am very unhappy with my first and only experience with this vet. The only reason I gave an extra star is because when you should up, the girls who come outside are atleast polite. 1) every single time you call they put you on hold. I watched them from my car put me on hold and continue talking amongst themselves. Also another time I called I was put on hold for so long that I drove all the way there before I was answered again. 2) they did and ultrasound on my dog without telling me about it or how much it would cost first. 3) the prescriptions they sell are ridiculously expensive. $70 for a 2 week prescription of amoxicillin which would normally cost you around $40 at most other vets. read more

I used to stay away from this vet at all costs as I had a bad experience YEARS ago and I am so glad to have given them another shot in a crisis. Dr. Williams is wonderful and the vet tech that I believe is her daughter is beyond phenomenal. A little over a year ago I rescued a litter of kittens and one of them was fading. I got to their doorstep with literally no hope but had to try anyways after another vet told me the day before it would make it or it wouldn't. I waited impatiently for them to open and when the vet got there the kitten was pretty much done for but it still had a barely dectable heart rate of about 5 heartbeats per minute that couldn't even be heard w their device only felt w a finger. They worked on that kitten for an hour and brought him back and someone there even adopted him. They saved my cat this year whom I rescued and held my hand thru it all even being available by text late into the night and helped me get meds to bring home as I couldn't afford a hospital stay and then fully train trained me on what to do and how to properly care for my very ill cat. But last night is the reason I'm writing this review. My dad's beloved, elderly dog that is his last connection to my deceased mama got very ill. By the time we arrived, the dog was fading and bleeding internally had a uterus that was rupturing- and terrible life threatening infection. We fully expected to have to say goodbye right then and there. It was getting to be closing time as we arrived less than an hour to closing and now our dog needed life saving emergency surgery. Dr. Williams was willing to stay LATE as was her beautiful staff in order to give our girl any kind of chance. Our sweet dog made it thru surgery (barely) and they kept her over night- not only did doctor stay very late but so did 2 (or more) of their techs to help with surgery without hesitation or making us feel like a burden and getting her woken up and stable. When I got there this morning I was expecting to still see an extremely ill dog and instead she looked AMAZING. They could have easily sent us down the hill to Loomis where an after hour surgery like that would have been Atleast 3 times that- and then we would have had to euthanize due to finances. I don't have enough good things to say about this vet. I've personally now seen with my own eyes THREE lives saved by Dr. Williams and team. Thank you!!15 years of doing animal rescue I have seen it all with vets. Never had I received this kind of HONESTY with a vet. We knew exactly what to expect and what our chances were, If anything she stressed to us to protect our hearts because she might not make it & didn't offer false hope but made it clear she thought our girl had a fighting chance and was willing to fight with her. Wish I could give more stars. Thanks Dr Williams and team. Love Luna and family read more

Listened to what I needed instead of trying to sell me a bill of goods. Very impressed with the love and care the entire staff have given to my pet. Have returned several times and will continue to use their services. read more

This is the best veterinary clinic I have ever been to. I would recommend this wonderful place to all of my friends and family. Dr. Williams helped me so much with my old kitty, she gave the best care to me and my kitty. Kelsea, one of the vet techs is also the sweetest person and is very helpful and explains everything perfectly and made my kitty feel very safe. If I could give this place 100 stars I would! read more

I think we can all agree that our own pets are like real people to us, and in many respects treat us back with more love than most humans. Our 16 year old doxie was crying, wouldn't eat, tried to stand and would fall down. It was a Friday, and having been to this location before I called them. The person who answered quickly had me on hold, then returned with a couldn't care less attitude. After describing the symptoms again, I was told "we're too busy" today, and "we've already taken other non-appointments".. I got the impression money is what determines how they proceed... Ok, so does that help my dog who is in massive pain, and dying? Is this how you treat patients? I called Sierra Oaks in Penn Valley, and they could see our family pet in about two hours, and we're NICE about it. Our dog had to pass, but if your in an emergency situation, don't waste time calling Brunswick - for your pets sake! read more

I spent an hour and a half at an "emergency" vet clinic because I was extremely concerned about my dogs behavior after we had both had a long night. After being told that the emergency clinic couldn't see my dog for another few hours I called my regular vet who couldn't fit me in. I continued to call around until Brunswick said they could fit me in no problem and for cheaper than both the previous people I'd tried to see. After pulling up and calling in they came right out and made sure I felt comfortable leaving my little guy with them. I was beyond grateful when their veterinarian called me with an update only a few hours later. All in all my puppy is doing okay and my peace of mind comes from the professionals at Brunswick Veterinarian Clinic. THANK YOU! read more

Brunswick Veterinary Clinic - Veterinarians Near Me - Grass Valley, California

Brunswick Veterinary clinic is the best! My cat was very ill, and Dr. Williams and her staff were so incredibly caring and kind! Dr. Williams was one of the best vets I've ever met. She truly cares about the animals she treats, as well as their owners. If you are looking for a great place to bring your pets, look no further read more

I moved to Grass Valley 3 years ago. I was nervous to find a great Veterinarian for my Bull Terriers. I shouldn't have because once I met Dr. Tara, I knew I found a great Veterinarian. I totally trust her with my dogs and trust her expertise and judgement. One of my puppies had an issue this year that required extensive surgery. and needed that surgery quickly. Dr. Tara did an excellent job in the surgery and explained everything to me. She did a lot of explaining because my head was spinning. Dr. Tara is very well versed in the field of veterinary medicine, she's kind and patient and her staff is top notch. I recommend Brunswick Vet Clinic to anyone who is looking for top notch, quality veterinarian service. you won't be disappointed read more

Took our new puppy here for first shots. Vet gave us such a bad feel and immediately said our dog was a bad dog forever. He is shy around new people but loves everyone. Worst vet experience I've ever had. Wouldn't recommend this place to anyone read more

There are no words to express my deepest gratitude to Dr. Williams and staff at this clinic. After being turned away for an emergency visit at nearly every other veterinarian in town, Brunswick graciously accepted us and we were treated with the best care. All of the staff, from the doctors to the techs, and everyone in between are the most compassionate people. Knowing Kelcea slept on the floor next to my dog overnight touches my heart. The staff brought in their own dogs for (multiple) blood transfusions for my dog. I could say so many nice things about every single person there. They all know us by name now, and we won't take our fur babies anywhere else. Not to mention they are very reasonable with their rates! read more

Sometimes having a pet friend can be very sad. We just lost our beloved Charlie Brown (Brown shorthair Dachshund) after 15 years of wonderful friendship to cancer. All I really want to say here is that when the time came to euthanize Charlie, Brunswick Veterinary Clinic came to our rescue. They treated both me and Charlie with sincere warmth, compassion, and respect. They are all truly wonderful people whom I highly recommend for all of your pet needs. Jim R. read more

Brought our dog in earlier in the month. Curbside pickup of our dog and at no point did the actual doctor come out to the car to talk to us about our dog. All communication was over the phone and that resulted in a poor diagnosis. Not going back. read more

Updated review until B.V decides to make changes. The front office has finally made me not come here after 14 years. It used to be worth the 30 minute drive to get the service that used to be perfect only to be turned away. Now they are money hungry(won't let you order cheaper meds from Chewy) and ill trained( I haven't been taking my senior dog in been doing phone visits, and the reception has no knowledge or notes in my file of it). If you want a hassle go here if not go anywhere else. The new owners really kicked the dog on this one. I won't be going here, and I will be telling my close family and friends who've I've referred here over the decade this place just sucks now. They aren't for your pet, they are for their pocket book. Can I mention they used to not let me go back and be with my dog for booster shots until I threatened to not come? Or how when they drag your pet who's crying for for you behind closed doors and if it's not complacent they are overly rough, rather than letting the owner be with their animal to calm it? Cannot believe I let that slide.... Save you and your dog trauma, go anywhere but here. read more

Best vet ever! If you are looking for a vet who truly cares about your animal, look no further. Dr. Terra Williams puts her customers first every time. All of her office staff are amazing! I had taken my cat toy Grass Valley veterinary but, when my cat was having issues breathing the staff was so rude to me and did not care us at all. They did not speak to the vet or try to fit us in. I was in tears worrying about Scruffy. When I called Brunswick Veterinary Clinic they office staff was so nice even though my cat was not one of their patients. They dropped what they were doing to talk to the vet and even though Dr. Williams was full for them day she offered to squeeze her in. I will always be greatfull for them simple fact that she cares about your animal as if it was her own. Thank you to the staff and the Dr. for helping me when my own vet would not. read more

Dr. Tarra and all the staff at Brunswick Vet are amazing! We met Dr. Tarra when our sweet basset beagle was gravely ill. I could not have imagined how important they would all become to us, as we went through this difficult process. It was like Dr. Tarra and the staff had known Bentley for all of his 15 years! No matter how busy, or booked she was, she made time for him and all the questions that one asks, when important decisions need to be made. Dr. Tarra was with our family every step of the way, including in our home at the very end. THANK YOU DR. TARRA and STAFF AT BRUNSWICK VET! read more

Really friendly place to take your pet. I highly recommend! They accommodate you and your pet without question, they aim to serve and make the experience easy and pleasurable. I have been to the other vets, this one is the best. Clean, well organized, efficiently run practice. The vet and her team know how to properly care for animals and listen to them down on their level. read more

We loved the old staff at Brunswick and were sad when they shut down. It's an hour's drive for us but worth it. My dog had a sudden accident on a weekend and they fit me in at the new re-opened clinic. It turned out that I had to say good by to her. The staff was so nice, they stayed way past closing time to take care of this with me. We were very grateful. The charges were more than fair. Highly recommend. Last time we went to a different clinic in Georgetown because our dog got bit by a rattler and time was of the essence. They told us to come up, then made us wait, then said we had to go to Loomis because they were closing up for the day. Brunswick had compassion for my dog over their own wishes to close on time. read more

I took my Dog here for an initial appointment and heart worm pills, which went well. They would not take my dog without records. I provided her records. A couple of months later we moved out of State and requested my records. They informed me that by law, they did not have to keep records. Apparently, they threw away 6 years of my dog records. The person I spoke with was patronizing, not apologetic, and did not provide good customer service. read more

we have been taking our 2 smaller dogs to bv clinic for a few years, changed hands. the new vet/office order all shots again for my girls. thankfully, i keep a record of visits at home and questioned why my rabies tags both have the same year on them. long story short, both dogs where double vaccined and shots because the office computer crashed and they lost all records. instead of asking me if i had an updated records of my dogs, they decided to do all shots all over. after some conversations with the front office, i found out what happen. i was very upset that they just didnt let us know and charged again for the vaccines. another issue was all the covid restrictions. ridiculous! we have since found a new vet to go to. just make sure you know what's what and keep a record of your pet's needs and vaccines. read more

I have been taking my two cats to Brunswick since June of this year, and everyone on staff has been absolutely wonderful with making sure they get great care. We started both cats off with a general wellness exam, and I feel it was way more thorough than the exam my two cats normally get on an annual basis at our vet in SF. read more