I was in the store on 4/14 to buy a simple piece of fake greenery costing $5.95.I checked out with an older woman and took my receipt and purchase out to my car, in a handicapped space.
The saleswoman came running screaming at me to get back in the store as she said my card had not gone through.
I checked my receipt and found it had gone through, and was authorized so I started to drive away. I was not well enough to walk back for her mistake.
This woman came running again, screaming and screeching at me to stop.
I rolled my window down to show her the receipt, and she tried pushing the top part of her body into my car through the window trying to snatch my bag.
I showed her the receipt and she said ok! and she took off without a word of apology.
I've had the misfortune of having her ring me up before. She is rude and nasty. Needs to be fired. This altercation shook me up very badly. I really should have reported her to the police for harassment, or sued the store, but that's not my style.
I called the store manager Sean, never heard back from him.
Customer service at At Home is non- existent. Never ever going back there again. Very traumatized by this horrible experience. read more