Seriously, I don't know why I don't go here every weekend! Every time I am here, I do not leave…read moredisappointed. In fact, over the years, I have gotten everything for my house at HomeGoods. They have super cute items! If you are looking to brighten up your home or wanting to swap out some items for more of a seasonal look, you have to check out HomeGoods! Also-- The Mason location is situated right next to TJ Maxx and CityBird: it's a win, win!! The staff here at the Mason location was overly helpful. They were full of smiles and a willingness to help. One time, I was buying a picture that had a little mark on it. One of the staff members grabbed out a magic eraser and helped me try to remove it before I purchased it. Today, I was offered a tape measure to see if the dimensions would fit for something for my bedroom. Nowadays, I feel like everyone is short staffed, but HomeGoods was not. Everyone was helpful and super kind! There were people working the floor, as well as several women working the registers. I saw lots of people who were checking out the store on their lunch break, and I cannot think of a better idea! I left feeling hopeful in humanity once again, as well as with a few items to brighten up my house!

Are you looking to get lost in a world of gorgeous home items that are actually affordable? Do you…read morelove to decorate? Do you have any home decor taste at all? If you don't, do you like food? If the answer is "yes" to any of these questions then go to this store. It's also always clean, staff is always friendly, and they have a hold of their line system so you never need to wait long to check out. Just make sure you are prepared to mentally replace everything in your house. Also, if you like to cook, I always end up getting lots of great random ingredients, from rose water to vanilla bean paste to chocolate extract to fancy oils. Homegoods really is just my happy place.

The cashier Reagan was absolutely amazing! She made my visit unforgettable! Hire more people like…read moreher.

These are the rudest, most defensive employees I've ever encountered. Twice in a row I've been…read moresnapped at while asking simple questions about sale items. What are y'all so mad about? Won't go back.

What a cute little boutique shop to get gifts and trinkets! I came in on a Saturday and Debbie was…read morejust a delight. Very helpful and patient as I roamed around to look at clothes, home goods, what was on sale. They hand pick cute and unique items for the shop from clothes to decor and even snacks! This is the kind of shop you come to to buy the perfect little gift for a friend or family while also buying something cute for yourself. I ended up taking advantage of the Christmas decor sale and bought a few stuffed gnomes, a small baker pot with lid that I plan to use for not only desserts but soup!, and the cutest tin of cookies. I also got an adorable unique stitched kitchen towel for a gift for a friends birthday coming up. The owners go out shopping for unique finds at different trade shows and markets. I look forward to seeing what they bring out next for spring and shopping around for the next treasure I can find. This shops is also in the beautiful charming town of Loveland's lots of dining options around to grab a bite before or after you shop!

I had to come in today to get some gifts for my coworkers and I had my friends dog with me the food…read morepart was closed so the owner let me hold him the whole time and since my hands were full he even went around with me and picked up the gifts for me and put them on the counter. What a friendly very nice place..Thanks for helping me so much, Brittany Powell

Service, selection, and staff are great. The dark parking lot is very unsafe. The lights are…read morelighting the top 5' of the pole. The lot and cars are dark. You have women shopping here too.

Sidney at customer service desk was useless Could not be…read morebothered to unjam the return receipt's printer and took over 20 minutes to get someone to fix the printer Sidney is a terrible employee and should not be in customer service She does not care about customers

I had never heard of Sea Love until I saw an advertisement on Facebook for a Psych trivia night. As…read morea "psych-o" (a Psych fan), I was all in! It was not a trivia night like I was used to, but it was awesome! It was more of a candle making session 3 rounds of Psych trivia questions. They had themed mocktails and a made themed candle! It was so fun! The candle making process was SO much fun too! They get you set up with an apron and then show you how to mix and match scents that you might want. There are over 100 different scents to choose from! You also get to choose which size/color your candle jar you want. The pricing goes by the size of the candle, with the small ones starting around $38. After you choose your scents and jar, you go to your seat and then they instruct you on pouring the right amount of oil(s) for the size candle you are making. As you pour your oil until you get it to the right blend that you want, you stir the oil in the little measuring cup. After that, they help you with attaching the wick in the bottom of the jar. After that, you get some time to name your candle, make your label for it, and put the scent mixture label on the bottom. The last step is pouring in the oils and the hot wax! They give you a beaker of the hot wax depending on the size jar of your candle. You pour your oils in first and the hot wax on top. You then mix the wax and oils until they are well blended. After that happens, they give you a pair of "chopsticks" to put around your wick to keep it standing up while it curates. It takes 2 hours to curate. If you don't have the 2 hours, you can come back another day to pick it up. This was such a cool experience! I want to do a girls night out with it! In addition to this, the staff was AMAZING! Lily was super crazy helpful. She ran the trivia night. I won the trivia night in the time slot I was at. The prize was a wax melt and some popcorn. I ended up purchasing some other things to bring home!

From the owner: permanently closedread more

I had a terrible experience with Morris from beginning to end. We placed an order online after…read moretouring in store. We opted to work with the online order system because we did not like the high pressure sales tactics of the in store representative. There was a sale advertised and when we went to order it, the system continuously shut down. I was contacted by the ecommerce department the next day and they agreed to honor the sales price and place the order. It took three attempts for them to actually get the price correct and three days to place the order but it did get placed and the rep was very nice and seemed to work very hard within her controls. When delivery time came, the delivery person said he would not take the dresser up the stairs because it weighed too much and they only had two people. (They knew the weight when they left the warehouse I assume). They tried to say it had something to do with my staircase and when I explained that my staircase is wide open with no walls to navigate and is a standard mass build home, they finally admitted they did not schedule correctly. They tried to deliver the nightstands only but I refused a partial delivery. When trying to reschedule, they put me off for over a week which landed during a planned vacation. I explained this and they said they would have to give my dresser to another customer rather than hold it and I would be put back on the list for when a new one came in. I explained that this was due to their fault and they agreed to hold the dresser. When the next delivery date came and I was back in town, they informed me the morning of my delivery that the dresser was damaged and they'd do a partial delivery again. I refused and canceled the order. I have no doubt they gave the dresser away to another customer. I will never order from Morris again. They have no ability to manage a project, terrible communication, and a lack of ownership for their mistakes. The one thing they do have going for them is Brandy in their ecommerce department. Unfortunately, she is part time and often unavailable and lacks the authority to correct the problem on her own. She is willing to work through a problem and she is very professional. I'd hire her in a minute and I'd bet someone will because no employee wants to work under the circumstances of angry customers all the time.

I attempted to call and ask if they had black out curtains. Some lady from India, yes I said India…read moresaid she'd transfer me. I waited and finally hung up. I'll take my business to Amazon. Corporations like Bed Bath & Beyond pay lip service to customer service. They pay a cheaper price using foreign services to perform what should be a more friendly interaction. When I went to the store in Mason, Ohio two weeks ago I was shocked to see the prices. Items that would cost $ 29.00 to $ 35.00 were now $60-$70! Unbelievable! Even with their 20% coupons you are being gouged. Rampant greed is and will be the final nail in the proverbial coffin! You can do much better at other stores. I highly and without reservation don't recommend them.

We arrived at the Mason, Ohio store at 8:15 to pick up a new Keurig...ours died this morning :(…read more we thought the store was open until 9 only to see it closed at 8:00. I called the store number and Gerard kindly answered anyway and offered to get our Keurig from behind the counter for us, as we had already paid for it. He was so friendly and kind. We will definitely return to this store when we need something!!! Thanks Gerard!!!!!

I ordered my dining table set from Kat Justes and I absolutely love it! she was so helpful in…read morehelping me pick out a perfect match for my kitchen. she also signed me up for delivery which made the process so smooth! thanks again!

The sales rep Julia is so helpful for finding what you need! I was extremely impressed that she…read moredidn't try to push us at all and also recommended what fit our needs best and didn't try to point us toward more expensive options. We had an issue where the couch didn't fit through the door way with the delivery. The store manager was extremely helpful and said we could attempt a re-delivery for free if we wanted to try again. We took off the door frame and it fit! Really appreciate the awesome customer service. Will definitely come back to this store!