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    Recommended Reviews - At Home

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    2 months ago

    I came here for some dessert with my family. The waitress was so friendly and accommodating. The dessert here is pretty good.

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    3 years ago

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    3 years ago

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    1 year ago

    Business owner information

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    Customer Support

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    2 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    Ask the Community - At Home

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    Consignment Solutions

    Consignment Solutions

    2.5
    (26 reviews)
    2.1 mi
    $$$

    Trust the 1-star reviews. Hands-up! You'll be robbed…read more Everything previous reviewers have written about this shop is valid. The owner and her staff are rude, not responsive, not transparent and treat consigners with complete and total disdain. My bad! I thought after meeting with them it might be different. Big mistake! I thought they were professionals who knew and understood the resale business and I trusted them with pricing and sales. Don't ask for or expect any updates verbal or written on your account. They're either nonexistent or an inconvenience. There's no system to sign-in and get an update. They don't send out consignment statements, not even when they finally make a payment. Dark ages! We had our 10-piece luxury outdoor furniture refinished by the manufacturer, complete with a new $250 glass table top. Then we realized it no longer fit our remodeled outdoor space. Calls and emails to Consignment Solutions went unanswered so we visited the shop and spoke directly to the owner. After meeting with her, we were confident that their Leesburg Pike address meant this would be an ideal location for selling. We're not new to consigning. Yes, we read the Agreement before even visiting the store. We paid the owner recommended moving company $300 for pick up and delivery to the shop, Several days after the delivery we called the store for an update. Only then did we receive one email stating the following:  "The list shows the date the items went on the sales floor, the item numbers, a description of each, the starting price of each, and the status of each (none has sold; all are available for sale). 4/8/2025  - Dining Set / RndBevGlassTopTbl/4Chrs, $799.00, Available 4/8/2025, - Chair / Metal Chair & Footstool, $299.00, Available 4/8/2025, - Chair / Metal Reclining Lounger, $299.00, Available 4/8/2025, - Table / RndBevelGlassTopEndTbl, $199.00, Available 4/8/2025, - Table / RectBevelGlassTopEndTbl, $199.00, Available Please refer to our Consignment Agreement and Policy for information on our markdown schedule, special sales, and the sharing of proceeds from sales." THREE DAYS later, 4/11/2025, they sold these items for 50% less than listed in our Agreement. They couldn't bother to let us know!? Typically, items in this store are marked down every 30 days. Why was this done after only three days? Standard practice for markdowns in most consignment shops is every 30-45 days. Did the owner, her friends, or one of the sales people get a great deal?  We were never told that the owner decided to have a one-day, 50% off patio furniture sale that included our newly listed items. During a store visit two weeks later we were simply told that our items had sold and that we'd receive the check from the sale the next month. All the other outdoor furniture on the floor at the time we first visited remained unsold. Strange. Seems ours was the only furniture that sold at 50% off. Today, two months later we received a check for $431. Do the math.We've been robbed!!

    I visited this store and was impressed by the inventory. I wanted to consign some items, and was…read moretold you must send an email with pictures. I did so twice, once last year, once in the past couple of weeks (using the link on their web site) They never, ever respond to emails or voice mails left to follow up the emails. It's fine if you don't want the stuff, but at least have the courtesy to say so. Not sure how they're getting anything they're selling if they treat everybody this way.

    Photos
    Canopy.
    Canopy.
    Side table
    Side table
    Inspirational.

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    Inspirational.
    The Guest Room

    The Guest Room

    4.0
    (7 reviews)
    2.4 mi
    $$

    Went today to look at. Cocktail tables and side tables. Believe it was owner at front desk. She…read morecouldn't be bothered to help. They state in their mission to offer highest quality in customer service. She didn't even know about Schumacher fabrics! Will not be supporting this venue - I'll Stick with Maison Warehouse for all my interior needs - they have amazing customer service and carry the same lines - have better prices too.

    This is my absolute favorite place to search for and buy furniture. They are always accommodating,…read morehelpful, and patient, especially with people like me who insist on looking through every fabric sample before making a choice. I have purchased almost every piece of furniture in my home from the Guest Room and will continue to do so. No gimmicky salespeople, they aim to please and are NEVER pushy. Be sure to stop in when they are having one of their floor sample sales. We have saved some $$$ this way. This is the only place near the Shenandoah Valley where I have found reasonably priced furniture with a European flair. All of their furniture is of the highest quality. The store looks very unassuming from the front. It's in a small building right off of Route 7 with an Amish buggy sitting out front. It shares its space with another furniture store with very boring pieces (mostly oak) from my parents' era.

    Photos
    The Guest Room
    The Guest Room
    The Guest Room
    2 MacKenzie child's tug fits need re upholustry do you do upholustry and have fabrics? Looking for brocades, velvets in prints.
 Will send

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    2 MacKenzie child's tug fits need re upholustry do you do upholustry and have fabrics? Looking for brocades, velvets in prints. Will send
    Outdoor Living Way

    Outdoor Living Way

    2.7
    (3 reviews)
    9.3 mi

    This is an update to my review regarding the damaged doors that OLW delivered to my home. First,…read morethe doors were really ugly doors. They were pieced together and the screws and rivets were randomly placed on the door. One door was so bent out of shape that it could not be installed. When I called Marshall he wanted to pick up the bent door and order another one to replace it. It would take another two months at least (from a Canadian company) to get. After looking at the (can I say it: crappy looking door), I decided that I did not want to wait to get another door. Marshall FIRMLY told me that I COULD NOT UNDER ANY CIRCUMSTANCES RETURN THE DOOR AND GET A REFUND FOR BOTH DOORS. He said that Sunspace never refunded money. So I called Sunspace in Canada, and they told me that the refund was the responsibility of the American distributor. I called Marshall back and he said again, NO WAY are you getting a refund from us. To make a long story short, I filed a complaint with the VA Attorney General, who then notified OLW about my complaint. I got my refund shortly thereafter, and I paid OLW for a pickup fee, and they picked up their door. I got two lovely doors from Home Depot, with inside blinds, for about $100.00 less than I had paid OLW. The doors from HD were well made and one piece instead of being pieced together with ugly screws. They fit perfectly on the first try.

    Terrible company! Don't use them. One of their trucks broke my windshield and I was told to…read moreclaim it under my insurance. The manager wouldn't even return my call. I have photos and videos showing that their truck's tarp wasn't in use, allowing debris to fly off of the truck. I provided a few photos to their office manager so they are well aware of this to be a fact and to be true. I plan on notifying authorities, providing them additional evidence and pursuing my claim. They should demand your drivers protect the property of others.

    Photos
    Outdoor Living Way
    Outdoor Living Way
    Outdoor Living Way

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    At Home - homedecor - Updated August 2026

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