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    5 months ago

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    2 years ago

    Terrible customer service don't even answer the phone been calling for days now just to get a quote !

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    5 years ago

    Way overpriced and horrible customer service. Would not recommend ever. Don't waste your time here

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    3 years ago

    Quoted me $300 one day, then $450 the next day for a simple stereo install. Best Buy did it for $180.

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    14 years ago

    Nice shop, good selection and clean installs. Professional work and straight forward pricing.

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    15 years ago

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    Review Highlights - At Audio

    I swing in from time to time to talk to Fernando about upgrades I would like to do to my stereo system, alarm, auto start, which I love.

    Mentioned in 3 reviews

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    Elevated Audio

    Elevated Audio

    4.9
    (87 reviews)

    The quality of work and customer service at Elevated Audio is second to none. You will pay more…read moreupfront by going to Elevated Audio, but the work will be done correctly and they will stand behind it. Coming from a guy who's gone to multiple audio shops with multiple BMW Z4s and had issues every time until this place, well, that upfront premium is definitely worth it to me! So what did I have done? I had the front tweeters replaced, a new DSP amplifier installed, and a new deck installed. They ran dedicated speaker wires to each speaker so each speaker had its own channel on the amp. Did we run into issues? Yes, just like the other two places I've gone to with my last sports car. But unlike the two other places I had gone to in the past, let's see how they truly went above and beyond... The first issue I had is the amplifier died. This is the nature of electronics (look up the "bath tub curve of reliability") - in short, if the amp was going to die, it was probably going to die within a few months of getting it or not for many, many years. Elevated Audio stood behind their product and replaced the amp. But there's more... Next issue was a rattling noise I heard from the passenger-side speaker. Again, I took in the car. And again, they stood behind their work and fixed the rattle. Now some audio shops would have argued it was not an issue with the speaker so tough cookies - not Elevated Audio. They just took care of it - no charge. But there's more... Next issue was the deck (I know, I had a bit of bad luck!) Again, remember the bath tub curve. No audio shop has control over if/when a deck or amp is going to fail, so you cannot judge them on that. I did not like the Kenwood deck they had put in for usability reasons and asked since the deck was acting up anyway to move to an Alpine. Again, they just took care of it - no charge on labor, just the delta in price to go from the original deck to the Alpine. More than reasonable. But there's one final thing! The steering controls work only intermittently. Again, they took it in free of charge and tried to fix it. It's still only working intermittently, but they've offered to let me bring it in to have them look at it again. I will take them up on that offer, but only after this whole COVID 19 thing gets better. So in summary, I know it may seem that many things went wrong, but you have to look at what was reasonably under their control. Every step of the way, the quality of their work was spectacular. They stood behind their product and their work. And I guarantee you that had I gone to another shop, I could have experienced the exact same manufacturer failures and had that occurred, I would not have been taken care of the way Elevated Audio treated me.

    Great service. Responsive. Explained everything clearly. Quality products. Good prices. Highly…read morerecommend. Delivered on time. Kept me up to date progress. Will definitely go back again.

    Mobile Audio Denver

    Mobile Audio Denver

    4.2
    (17 reviews)

    I would not recommend this shop, very high price for low quality. I paid $900 for them install a…read morehead unit and two cameras. They installed a Sirius xm tuner I brought them that would not work with the radio....un maybe a phone call was in order? They installed the fitting kit I brought them and then mentioned at pickup that the kit did not fit well and that their kit that they sell for $20 fit much better. Oh great I said did you install your kit? Uh no, ......again maybe a phone call could have helped. They wouldn't give me a time estimate just kept saying show up between 5 and 6 so I waited for an hour after close for them to finish. The kid had kind of attitude as these shops typically don't like do it yourselfers like me. Luckily this was on my toy as I would not take a nice vehicle to this shop. I am admittedly a tough customer but this was just a bit frustrating. I just expect friendly communication, good value suggestions, quality service with time estimates so I can plan my day.

    Recently got an Apple car play, remote start, and new speakers installed into my Mazda 6 Grand…read moreTouring and my experience was amazing. From giving me a quote within hours, answering all my questions from staff, and giving me a good price. Highly recommend anyone in the area to support these guys cause they're family owned as well. Everything works perfectly and will come back to get some more toys for my ride. *Ask for Tony, he's the man!

    PDA Road Gear

    PDA Road Gear

    4.7
    (74 reviews)

    Overall not a negative experience but unfortunately I'm not able to say it exceeded expectations or…read morewas perfect. TLDR; they won't ask, so make sure you tell them what you want. Starting with the great, the shop is nice and people are friendly. The work area was clean which is a good indicator of the care they'll put into your vehicle. The actual installation work in my car was good quality. Where things fell short is largely with communication. My install included a sub amp and an LC2i. The total cost, including parts as I did not provide any wiring kit, was $420. I believe 3 hours of this was for labor. I was okay with the price as it including all the install hardware and the install itself was done cleanly. However, I never received a quote or an estimate and was just told the total at the end when picking up the car. They finished at the end of their day and sent me on my way without really showing me what was done. Including where things were installed. The second lapse in communication is with the LC2i. When I dropped the car off I listed the components I had for them to install. They never called or asked where to install the LC2i or the amp. In my past experiences these ended up in the trunk so I didn't think I needed to be specific. They ended up putting the amp under the passenger seat, which is okay but not ideal. It's good that I can access the controls to tune the system but when the seat moves forward to let someone or my dog in the back seat, the amp is exposed to being stepped on if someone isn't careful. The LC2i unfortunately was hidden under the dash, like it's a high low converter. Leaving it completely inaccessible and i was unable to use any of the adjustments to tune it, or have easy access to the outputs for future expansion. I was disappointed that these locations were not seemingly thought through with accessibility in mind, and that I was not asked for preference before they decided to hide the lc2i. When I called back and spoke with Guy, he at first offered to move the lc2i for additional labor costs, but after hearing my concerns he graciously offered to schedule another appointment to have them relocate it free of charge. This was very positive and appreciated. I'm not always comfortable having someone "redo" work on a car, and instead offered to buy some additional gear so I could pay them to install those and have them move the lc2i while they were at it. They price matched/beat crutchfield on the items I wanted, which also great. But then the quote to install a jl audio rd400 and upgrade the component speakers in the front doors was $845 (for parts and labor). I had to decline the quote. I will say that while their prices ultimately aren't for my preference, the work was done well and they were reasonable when hearing my concerns. If you go with them, please over communicate instead of simply hoping for the best as I did and you should be left a happy customer.

    These guys are my heroes after fighting with a faulty auto start for years. I finally have one that…read moreworks like it's supposed to and I am super excited. I will not freeze in the winter time anymore! Thank you you guys are awesome

    At Audio - stereo_installation - Updated June 2026

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