I needed to pickup a new phone because my old phone died. I placed an order online for pickup. It…read moretook only a few minutes until it was ready for me to get my phone. While I was waiting I had some great conversations with the employees including Savannah, who were very helpful.

I went to the Verizon store where I have bought all phones, iPads, and accessories. I have often…read moregone there for help in the past and been satisfied. This time I got an officious jerk (I'm keeping this G-rated) who said they couldn't help me because they only dealt with hardware. He was willing to look at my phone for $39. I left

The customer service here is great! They went out of their way to correct a mistake that was made…read moreby the calling center. Very patient and accommodating

This a Great Store with competent and professional employees. David runs a top notch store. Aaron…read morewas very helpful with my last transaction. I only come here. I have a large account with 7 lines and 7 phones and other devices. I only deal with store, because they know what they are doing! Competent and professional.

KIANNA SAVED THE DAY!! My son and I had an issue due to TMobile not doing their job but Kianna…read morecontacted supervisors until she found someone to help us. We had wasted so much time online, calling and in store at another branch in Delaware but we had an excellent experience coming to the Manheim store. We were in there maybe a half hour. Maybe--thats it. She was very polite and didn't give up. I will be going to this store in the future for any issue. My phone was messed up for two months before trying this store. She got it done in no time. I believe the other rep was supervisor Nate. I hope I got his name right. They really did a great job. The only pain free experience I've had with this whole mess! thanks again Kianna!! Give her a raise! Nate too!

I called this morning to see if the phone I wanted was available, they had 1 in stock. The…read moregentleman (Evan) was very professional on the phone and was willing to hold the phone until I came in, which was roughly 30 minutes later. When I got to the store with my mother he was very welcoming and helped me with questions regarding my new phone and accessories that I can get with the Samsung Galaxy Note 10+. Evan made my visit to Verizon for welcoming, and his customer service is excellent.

Took my 89 yr old mother to the CC Fruitville Pike Lancaster store to get a new phone and switch…read morecarrier. The store is very comfortable with seating for waiting and has a wide selection of phones, tablets and accessories. Mia helped my mother through every step. Explaining the plans, new phone options, and doing the transfer. She answered every question even the ones that were asked twice with courtesy and patience. Top notch customer service is what makes Consumer Cellular different from other companies. Thank you, Mia, for making what might have been a confusing experience for an 89 yr old, very painless!

Service is unprofessional Go directly to CC for the best…read morehelp. This store is useless in helping and don't give the same sales as online

Awesome! That is how I describe the excellent service I received at Verizon! My internet was down…read moreand cell didn't work so I switched from AT&T and got a wireless booster. Now I have everything working and no problems. I am so happy to actually have a better service and new phone too! Thanks so much!

I'm only giving 4 stars, not five, but it's because of my OVERALL experiences here over the course…read moreof a year. I had one outright liar, who no longer works there, and one guy who helped me quite adequately. Today I had a fantastic, very easy transaction with a woman named Nicky - thanks for making my day so much easier than it could have been. Today was five-star worthy.

We could not have had better service. We found high quality phone cases. The gentleman helped us…read morefind what we wanted in moments. He even offered to apply our screen covers without one bubble and assembled our phones into our cases. The cost was fair and appropriate for the quality and his kind service will bring us back!

As I mentioned to the manager (I think her name was Maria), I've always had a better experience at…read moreRS than any Best Buy or other big box store. This particular one was no exception. Everyone was cool, helpful and friendly. Somehow you feel more pressured in a big store when browsing compared to a much smaller place. At the same time, maybe since the staff aren't split up into departments, they all seem capable and knowledgable from product to checkout. I buy online mostly but I'm always happy to shop in person, though I'm sure Radio Shack doesn't seem cutting edge these days, they've still got the most obscure replacements for your stuff to some decent sales. For a huge selection, go to Amazon, but to fix something or feel comfortable making an easy return, I hope Radio Shack sticks around.

Stinkin' radio shack. I dont know why I keep trying this place. Either no one wants to help, or…read morethey dont have what im looking for. I dont think Ive ever gotten what I need from them.

Was recommended to go here by Ozone window tint. Frank saw me immediately upon arrival and was very…read morehelpful. He informed me that I could wait a bit to get a new battery, he didn't pressure me into buying anything or even making a decision at that moment. He was able to help me find a battery suitable for my car and he installed it very quickly. To install the battery there, it's $15. I spent about $175 for a new battery and installment. Quick, easy and reliable.

Staff is NOT wearing masks!…read more 18 month old with a 60 month warranty seems to not hold a charge. Assistant manager would NOT replace it under warranty. All he did was test the battery and say it wasn't fully charged. Blamed me for not running the car at least once a week. Didn't check to see if the charging system was working or if there was excessive parasitic currents being drained from the battery. Worked around the positive lead on the battery with an unprotected metal wrench. He could at least have taped up the handle. He did short out the battery terminal and took a gouge out of my ac metal piping. Unsafe, unknowledgeable, unprofessional and unscrupulous. They have lost my business.