You can go and pay your Cricket bill, disconnect, file warranty and insurance claim at this store…read more They are very knowledgeable about their products and also ready to help you with any questions or issues you have with your service. This is a great store to go to and always have phones in stock. They been open since February 2012 and this is the only full service store in selma!! You dont have to drive all the way to fresno to the main store anymore. You can do it all at Instant Cellular Cricket.

If I could give it a zero I would, I had the worst experience with Monserrat! I went in last week…read moreMonday due to my iPhone screen cracked, she asked me if I wanted to upgrade instead because I would still have to pay 250. Okay fine, proceeds to order the phone (asks for help by male associate) doesn't ask me what color I want, and leaves me to do the progressive leasing while she is having trouble ordering the phone. I finish and she has me write down my name and number and said she'll call me when it gets here, tells me it'll be in TUESDAY. I ask if she can call after 3 since I am a teacher and unable to get to my phone through out the day she says yes. Tuesday comes 5:09 I call, she remembers me and I proceed to ask why she didn't call me, where my phone? She explains it's not here yet but tomorrow forsure. Okay WEDNESDAY comes nothing, THURSDAY no call, FRIDAY no call, SATURDAY no call, SUNDAY no call, FOLLOWING WEEK Monday no call, Tuesday I finally have time to go to the store and what do you know me phones there!!! BEEN THERE. She explains someone lost the note and took her 2 days off. At this point I'm UPSET. I can not come throughout the week or after work since I have a tight schedule!! I was expecting that call and I couldn't even get the courtesy call. I am very upset and she can not see her wrong and gives an excuse to everything!! She then gives me attitude and says "wait let me check if we do have it" out of spite she was going to "double check". She then says shes not going to service me bc I'm being rude. Another customer comes in and defends me and tells them why are they getting involve!!! So UNPROFESSIONAL Manager Jaime comes in and take over the transaction bc Monse does not want to serve me. Monserrat CONTINUES to talk about me while I AM standing there. And Jaime says no word. That is mind boggling to me that she is okay with having those type of employees serve cricket customers. Never will I ever go to this location!!! Nor do I recommend you to. Please go to another store nearby. I'm sure once I walked out she continued to talk about me.

Yesterday I came to this store and opened a new line and the girl was very helpful and she offered…read morea me a great promotion, I get free HBO also for $30 and on top of that I was able to save extra money on my bill. I loved this location and will be going back every time. All the staff is great!

This review is for Jorge employee who works in Selma and Dinuba…read more I had a very concerning experience when helping my elderly parents upgrade their phones at this store. My parents are on my phone plan and went in for an upgrade. They were assisted by an employee named Jorge. During the visit, they traded in their old phones and left them with him. Later, I received a bill showing charges for phones that were supposedly not returned, even though my parents had already handed them over. I called Jorge during the week (he told me he works in Selma during the week and Dinuba on Sundays). He said he could not help me over the phone and that I would have to go in person to the Dinuba store so he could look for the phones. I asked to speak with a manager, and he told me there wasn't one. I also asked if he could have a coworker check for the phones, but he said he preferred to look himself because others might not do a proper search. When Sunday arrived, I called again and explained that this issue needed to be fixed and that I would escalate to corporate if necessary. Suddenly, he was able to correct the issue in the computer right away. This left me wondering why it could not have been resolved when I first called during the week. Overall, this experience was stressful and concerning, especially because my elderly parents were involved. AVOID AVOID AVOID JORGE !!!!!

If you are one who enjoys being treated with disrespect and of no consequence then this is exactly…read morethe place for you! Both my wife and I on totally separate occasions have been handled with total disregard by the guys working in this place and they have the most condescending attitude to go with it. They are all about commissions and making money off of you and have less than zero interest in true customer service or even properly representing the name brand they are apparently working for - do yourself a huge favor and steer clear of this location. Again, unless you enjoy be treated with shameless disrespect and arrogance. Yelp needs to invent a below star rating for businesses like this!

They are very friendly and have done an amazing job working with me and my computer. Every step of…read morethe way they gave me ample communication on what the issue was and how we can move forward to fix the issues that popped up. Highly recommend this company to anyone who has any issues with their computer or electronics.

Needed a new computer since my older one wasn't able to handle Windows 11. Isabel at Leon's was…read moreknowledgeable and quite helpful as she educated me on my options. Once adecision was made, Isabel moved my data to a new computer, demonstrated how to access my programs, and followed up with me to see how I was doing.

My deaf brother-in-law needed a charger, and they sold him a $97 charger. When I called to request…read morea refund, Maria, a sales rep, said all sales were final.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Selma store today.

Love this store.. no need to be put on hold, just walk in and be greeted with smiles…read more. so I broke the screen on my brand new iPad tablet, I've been waiting on dealing with it because most places charge you a arm and a leg and you most likely won't get it back for weeks and it will never be the same.. but not here I spoke with the owner Rudy he told me to come in and he'll take a look, so I came in on Tuesday just before they closed he told it I can fix this no problem and I'll have it for you tomorrow morning, which was perfect for me because I was leaving to San Jose the following day, he then called me later on that night and told me that it was ready and even added a screen protector for me! Wow And and and it was all with in a reasonable price which I did not hesitate.. highly recommend this spot.. thank you Rudy!

I had my iPhone battery replaced at this store. Service was great. The staff were very friendly and…read morehelpful. I would recommend that anyone needing repairs to use their services.

This was the first time I have ever been here, I took my I Phone in because it wouldn't charge …read more Mo looked at my phone and said give me a couple of minutes.....He said it was just dirty . He cleaned it and said no charge. I was thinking I needed to get a new phone , Mo said that my phone was in good condition and I didn't need to buy a new phone Very happy with the service, and if I ever have an issue with my phone again I will be back .

Back cover of my zfold2 came off from the heat, I was literally in & out in 15 minutes. Only cost…read moreme $20. Much appreciated.