As a longtime customer I have had mixed results at Verizon stores. We were very pleased with the…read moreservice, professionalism, and time provided at this store. They took the time to research and resolve the issues we were having.

We had some technical difficulties at first that were a real set back. But I was able to get…read moreVerizon to credit our account for all the hassles. Now I have a brand new phone for almost nothing (but my time lol) and a monthly service as cheap as straight talk. I must say also that Aaron and Avalen are excellent CSRs that really know what they're doing. Thanks guys!

Great price great service. Kaylie was very helpful and great to talk to with a wonderful smile.read more

So a friend told me about this cell phone repair shop. He says because of the service, he only…read morecomes here to buy whatever he needs instead of going to walmart. So of course I had to come here when grandma's charging port wasn't working. So this gentleman comes out, greets me, and asks me what he can help me with. I told him and he said he would take a look and see what the problem was. He took the phone into the back for about five minutes. It gave me time to look around the shop and see all the interesting cell phone and accessories they had available. And the prices were not bad either. Which explains why my friend continues to come here. The gentleman returned with grandma's phone and told me that the charging port had some metal pieces in it, and that he removed them and it's charging now. But when I went to pay, he told me there was no charge for cleaning the phone. I've have yet to visit a cell phone repair shop that didn't charge me for something. This is a first for me. And just like my friend, I will continue to come back here to bring my business. Five star all around for customer service and quality

My phone was giving me a message no SIM card. I had stopped at a DIFFERENT Cricket store and the…read moreassociate told me there was nothing she could do that I should contact Apple. Apple support then told me I needed to contact my carrier. I called the store on Walnut and spoke with Sandra. She said of course she could take care of it and she was surprised that I was told otherwise. I went into her store and she had up and working in approximately 5 minutes. Do not go to the other store in Rogers! The associates at the Walnut store know what they are doing!

My family and I had a great experience at this Cricket location. The staff was knowledgeable,…read morefriendly, and extremely helpful. They went above and beyond what I was expecting and the customer service was TOP NOTCH. I was referred to Cricket by a friend and I am so glad that I was. As soon as my family and I entered the store, we were greeted warmly and treated with respect. It wasn't just about them making a sale and them selling me useless merchandise. They sincerely wanted to assist us and provide us with reliable information about the company and coverage plans/options. I can't say enough good things about this store location and the staff. Both Ms. Karla, store manager, and Joshua, one of the associates, were simply WONDERFUL!!

We were welcomed like they actually wanted us to be there (unlike another business across the…read morestreet) & were very helpful. Our salesman, Aaron, was very knowledgeable & friendly & helped us pick phones & a plan that worked for us & our budget... He even called our previous provider to "break up" with them for us! We were very satisfied with the service we received there.

Spent $1100 on new phone - no e sim so no phone service (in sos mode) when I left and never got…read moreservice - store closed before I could drive back . Came back next morning - person who was to "help" me was dismissive and not helpful ... keep in mind now no phone service for 16 hrs - had to get help from manager ... then she passed me off to another rep and he initially wanted me to pay for transfer help but manager waived it- do not recommend this location

Fast service watch repair was great. Nice people. It's a little tucked away in the strip mall so…read morelook close.

**1-star review:** Paid iPhix Shop $250 to fix my wife's…read morescreen, and it came with a warranty. The phone died 48 hours later. When we brought it back, they suddenly claimed water damage and refused to honor the warranty. They never mentioned water damage when they did the repair, so either they missed it or it happened in their shop. Either way, the warranty was worthless and we're out $250. Take your phone somewhere else.

Well staffed. No waits. Arian rocked it out of the park helping me resolve a multi layered issue…read more Very knowledgable and helpful and patient. THANKS!!!!!!

Found the techs helping were overly confident and did not treat me respectfully. Geeks not…read moresensitive to my knowledge but treated me abruptly. Was glad when I left but had trouble getting my needs resolved but we did

Friendly service and reasonably priced. They worked hard to try and find the solution to get it…read morefixed.

Great service at a very reasonable price! My computer was fixed by the next day. Seth gave me a…read morediscount on some of the services.

High praise for employee named Xbox. I came in with my 90 year old mom and he was so sweet and…read morepatient with her questions. He helped her choose a new iPad with confidence. I had to come back in a bit later with some questions and he spent almost an hour helping me with my device. Such a nice and generous person. Best Buy is lucky to have him. I really appreciate his help!!

When buying a tv we were shown the one we wanted and said we would take it. The sales people then…read moreproceeded to ask if we wanted it right now (no hun i'm just pulling out my card and asking for it to waste your time). After paying for the tv they said it was ready and they would wrap it and meet us out front. We sat in front of the pick up for 30 minutes before going in to ask what the hold up is. The lady who checked us out was very helpful the whole time but the two knucklehead teenage boys were the issue. They then proceeded to say that they were told we would pick it up tomorrow, which I know is untrue because I told them both to their face we would take it now. The men working here are more worried about flirting with the female employees than earning their paycheck. Their only motivation is a girls perfume so I recommend this location save money and give them coupons to perfummania as payment. Safe to say I wouldn't recommend this store or experience to anyone.

We were in Bentonville for a day killing time before a timed visit to Crystal Bridges, so we…read morestopped inside the T-Mobile to look at the Apple Watch 6 specifically to see one in person. Due to the raging pandemic, we seldom make our way out to business to shop, but decided that this would be an opportune time being outside the city to learn about it and to kill time before the museum. We ultimately wound up purchasing one and were extremely happy and satisfied with the excellent service given by the Sales Representative, Alyssa. Not only was she very personable and knowledgeable about the product and explained the data plan options in a clear way, she even got the exact watch I wanted from another location while we checked into our lodging and then made our way back to complete the purchase. Oh, and she did this while graciously juggling another transaction she was wrapping up with. Ultimately, I was really pleased with Alyssa's professionalism and so glad she offered to get me the watch same day- this made all the difference and now I get to rock my new Apple Watch on my Birthday! Also, the rest of the team was really nice and pleasant and were extremely welcoming. COVID protocols were upheld, and this made us feel safe and comfortable while shopping. Thank you to Alyssa and the rest of the team for being so attentive and making us feel valued- I'm so stoked for my new watch and really appreciated you going above and beyond!

Don't come here if you're having any kind of issue with your phone. If you have insurance, they'll…read moregive you a number to call and a website to file a claim online. There was no sense of wanting to help us at all. We were in and out within 3 minutes because of how quick they were to turn us down. We ended up going to the one on Walton and had a great experience. We found out they are the only store who has service people onsite to help assess and fix your phone.