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Robertsdale, AL

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AT&T Store

1.0 (3 reviews)
Open • 9:00 am - 7:00 pm

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AT&T Store

AT&T Store

2.7(12 reviews)
10.7 mi

We were thinking of switching to T Mobile as you seem to get the same plan for half what we are…read morepaying now., so we went to see the map for cell service and actually both read the same even with 5 g coverage in our area , which is terrible..we don't live in the boonies but seems they have very very few cell towers close to our home.. the service at at&t was excellent he took the time to really explain things to us , suggesting ways to possibly make a change without having too many issues if we wanted to change back.. I appreciated that..everyone in the store was masked as well..we decided to stick with them.

I visited about six months ago. I told the guy that met me at the open a business account. I…read moreneed the fastest service I'm operating a business. I need unlimited complete unlimited data. Oh yeah yeah yeah yeah we can get you completely just gonna pay this much this contract yada yada yada well come to find out the service sucks. I did not get 100%. Unlimited data. You only get 5 GB for a certain amount. I told him I wanted the maximum. He never said anything about being a preferred customer, which is what I for he said oh it's completely unlimited. Don't worry about it. No, it's not he just commissionit is not completely unlimited if he would've told me that you only got 5 GB per month and that your service would be slowed down in times of heavy traffic. I would've said well that's not gonna do you have a plan that gives me complete unlimited and I would've said give me that plan but he never said a word. I asked him multiple times. I am leaving AT&T as soon as I can get up there and get my number back they can keep the $800 deposit I could care less I got plenty of money in the bank

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AT&T Store
AT&T Store
AT&T Store

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Verizon

Verizon

2.3(3 reviews)
19.8 mi
Available by appointment
Shipping

Please do not go to this store. As other reviews have said, they will nickel and dime you and…read morecharge more than necessary. I went in around September planning to pay off my current phone and use it as a trade-in to upgrade to the iPhone 17. The woman helping me told me it might be hard to get the trade-in approved and suggested I open a business line instead. She said that if I moved the device to that new line, I would get promotional credits toward a new phone. She also told me that the phone insurance was mandatory and that I would not be able to remove it for 60 days. She said I could call later to have it lowered. I later found out from a friend who works at Verizon that she only added it because after 60 days, her commission would be safe. By the time everything was done that day, I paid about $797. That covered paying off my old phone, taxes, and several fees, including a setup fee. The only thing she actually did was open the box. A month later, my phone bill went up by about $200. That was when I learned that almost everything she told me was untrue. There were no promotional credits for the new phone. The only credit I received was a partial one for the business line. I was basically paying full price for the new device and the new line. On top of that, the next bill had nearly $150 in fees that looked like they were charged twice. If you can, go to the Verizon store in Foley instead.

I came from out of town and got my SIM card replaced and was charged $50.99 for it. I ask why it…read morewas not covered the associate said well you can get a replacement phone for $99. you don't want to pay that. Verizon customer service is having me call to get a refund because it was a billed charged and I paid at the store. I'm beyond frustrated as to why I was charged $50.99 for a SIM card!!!

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Verizon
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Verizon

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AT&T Store - mobilephones - Updated October 2026

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