I had an ongoing problem with my bill for months. KileyLangston spent hours working to solve it…read more She was able to get it resolved. I want to thank her for her dedication!

I'm absolutely blown away at the customer service we received here!…read moreMy family and I needed to get new phones and my aunt wanted an iPad. Greg & Trevor went above and beyond to get us situated with new technology and gave us an amazing deal! We had be ready to drop some money and Greg the manager ended up saving us quite a few bucks which was greatly appreciated because every single dollar counts nowadays.. If you or your friends or family have any questions or need to get a phone I highly recommend you coming to this Verizon and requesting Greg! You will not be disappointed! Thank you Verizon for having such an incredible store and thank you Greg for making a slightly stressful move go seamlessly. Truly a blessing to have a manager which has excellent customer care. We will be back and I will be recommending all friends and family to this store!

Please do not go to this store. As other reviews have said, they will nickel and dime you and…read morecharge more than necessary. I went in around September planning to pay off my current phone and use it as a trade-in to upgrade to the iPhone 17. The woman helping me told me it might be hard to get the trade-in approved and suggested I open a business line instead. She said that if I moved the device to that new line, I would get promotional credits toward a new phone. She also told me that the phone insurance was mandatory and that I would not be able to remove it for 60 days. She said I could call later to have it lowered. I later found out from a friend who works at Verizon that she only added it because after 60 days, her commission would be safe. By the time everything was done that day, I paid about $797. That covered paying off my old phone, taxes, and several fees, including a setup fee. The only thing she actually did was open the box. A month later, my phone bill went up by about $200. That was when I learned that almost everything she told me was untrue. There were no promotional credits for the new phone. The only credit I received was a partial one for the business line. I was basically paying full price for the new device and the new line. On top of that, the next bill had nearly $150 in fees that looked like they were charged twice. If you can, go to the Verizon store in Foley instead.

I came from out of town and got my SIM card replaced and was charged $50.99 for it. I ask why it…read morewas not covered the associate said well you can get a replacement phone for $99. you don't want to pay that. Verizon customer service is having me call to get a refund because it was a billed charged and I paid at the store. I'm beyond frustrated as to why I was charged $50.99 for a SIM card!!!

Hannah was totally professional and got us the best offers possible. She worked diligently and…read moreprovided the best value and service we have ever gotten with Verizon. Highly recommend Hannah AND Janet at this Verizon store!! Will definitely return and recommend them to everyone!!

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

Guys are wizards. Very knowledgeable and helpful. Replaced the charging port on our iPad. Ordered…read morepart one day, repaired it next. Very appreciative of service these guys provide.

Great service and quick turnaround. These guys know what they are doing. If your local or on…read morevacation and need your phone repaired, this is the place to go. Prices are very reasonable. I would prefer GCPR over a mall kiosk because they have all the static protection equipment to protect your tablet, phone or computer

Very bad customer service. Was shopping there today. Table full of marked down shorts all the…read moreexact same style, brand and stacks of different colors. Two pair were missed being marked down. Manager argued that they mark down according to how many of each size they have of each style Not the style itself. All sizes except that one size was marked down of that particular color. That size, same short, different color marked down. Says tag is always right. i used to work retail and am a seasoned shopper. That's not how mark downs are done. However, on very next item, it rang up cheaper than marked. No excuses on that one. Terrible attitude.

Never again! Halloween items 90% and my daughter and I and another customer have to wait 1/2 hour…read morefor them to adjust the prices! Then they stand around like you are doing something wrong!!!! They figured my items out but my daughter had to go back take a pic of the sign Assett protection lady was there..... This is how they their customers? WOW!! WILL NOT BE BACK!!

Nirelle delivered the best customer service I've ever received. Inside of the nicest T-Mobile store…read moreI've ever had the pleasure of visiting. Nirelle was able to activate a phone that 10+ professionals were unable to do. She brought a week and a half long struggle to get my phone number back to a close. Nirelle should be immediately promoted to overlord of all Dutch Telecom! She shall rule with benevolence and bring affordable phone service to all!

I walked in and was immediately greeted by an associate who asked how he could help me. This…read morecertainly was a pleasant way to start the visit. I was there to ask about my phone and he looked at it then advised me how to fix it. It was an easy thing to do when you find out how to do it. Thanks to you!

They finally fixed the pricing, but I really don't care to keep this service. Once the HOA gives…read morethe go ahead to change services, I'm gone.

Beyond communications has poor service, unethical billing practices and uses bait and switch…read moretactics. If you can avoid their services by all means do so.

Quick and cost effective repair of cracked screen . In under an hour . Great service ! Friendly…read moretech !

Both workers were courteous, helpful & kind! They went above & beyond to help us! Highly…read morerecommend!

The customer service is absolute garbage. I walked in and it smelled like marijuana. You could tell…read morethey could give a crap less about your business. I asked about upgrading a phone for my dad I was told to buy an unlocked phone off line. Are you serious? The odds of that phone updating and transferring everything correctly is not worth the effort. Basically the attitude is why are you here bothering me? I plan to transfer his service to T-mobile where they actually care about helping their customers.

Called all Three T mobile stores on hwy 59 from foley to gulf shores no one answered or got a…read moremailbox full message. best to just buy your phone on amazon if you have the time to wait for the mail or ups. Definitely sends the message we got all the business we can deal with thank.