Very bad customer service. Was shopping there today. Table full of marked down shorts all the exact same style, brand and stacks of different colors. Two pair were missed being marked down. Manager argued that they mark down according to how many of each size they have of each style Not the style itself. All sizes except that one size was marked down of that particular color. That size, same short, different color marked down. Says tag is always right. i used to work retail and am a seasoned shopper. That's not how mark downs are done. However, on very next item, it rang up cheaper than marked. No excuses on that one. Terrible attitude. read more

Never again! Halloween items 90% and my daughter and I and another customer have to wait 1/2 hour for them to adjust the prices! Then they stand around like you are doing something wrong!!!! They figured my items out but my daughter had to go back take a pic of the sign Assett protection lady was there..... This is how they their customers? WOW!! WILL NOT BE BACK!! read more

Target - Department Stores Near Me - Gulf Shores, Alabama

Called today, twice, to see if they carried the piece of luggage I needed with no luck. First time pressed for all other departments and phone rang over 30 times and then hung up. Next I tried guest "service" and same thing, hung up on me after 30 or so rings. Not a good or acceptable way to do business. Walmart here we come. read more

Good sales, but a little disorganized... first time in a Target!!!' Service was good. Hard to find what I needed. Workers busy organizing shelves read more

It had what we needed. It was kinda dirty and the shelves were a little disorganized but they are also located in a heavy tourist location!

So here's the stupidity from the geniuses at stupid Target. (Tarz-ay my butt) My sweetheart goes online to order just one little item, a cat comb. Yes a comb to try to get rid of the fleas that our kitties picked up from our visiting grand-puppies weeks ago, the struggle continues. Anyway she orders it and get a notice that it's ready. We pull into the "drive up" spaces to receive their touted curbside service. But there's no instructions at the parking area, no number to call or text and the email has no help to make this drive up thing work. We flag down a man walking across the parking lot and ask him how this thing works. He says they should come out but we tell him that they don't know that we're here. He takes our name and date he'll notify customer service that we're waiting at the "drive up" parking space. Five minutes later a flustered young lady approaches asking who we were, what? We told her who we were and she looks on her handheld device and tells us that we had not selected "drive up" at time of order so we must come inside, what? We asked if she could possibly retrieve the order "a single pet comb" and her response was "we are busy", what? But wait it's not that easy. When my honey goes inside and waits in the customer service line to get "the comb" they told her that she could not have it without showing her the order on her phone and and ID, what? This requires her to return to the car to get the required information. Seriously? There's a lot here that burns my bagel but it all starts with Target's highly ambiguous "drive up" policy and execution. To be clear there NO instruction or info on their order website or in the order confirmation or order ready emails but there's nothing articulated in the Target support as to how you can utilize "drive up" at their stores. Additionally I have unfortunately become acutely aware of the growing lack, either by choice or worse, of thinking individuals in the service arena. It is an extension of the systemic shortage of basic common sense, but I digress. I will now step down from my soap box without bloviating on Covid or employment issues but I will not step away from leveling my criticism of this corporate failure to execute, what appears to be, a simple service as driving up and picking up an online order. Home Depot, Walmart, Lowe's, Kroger etc. have gotten it right, what's up Tarz-Jay. Bottom line: Just stupid!! read more

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Horrible service and the products fall apart after one use . Rude af never coming back take your money elsewhere .

Really good target bought some crystal from the employees good store Richard is the best we did some naughty things together ;) read more

Target - Richard - Department Stores Near Me - Gulf Shores, Alabama

Bought 4 gift cards for our nieces and nephews. When they went to be redeemed by the children they were turned away. There was an error and they refused to redeem the money when we called. We were embarrassed. There was no value on them even though we had a receipt for the purchase. Bank records and receipts meant nothing. Buyer beware. Target stole our money. Update. Target acknowledges taking our money. They were scammed by a hacker but refuse to return our money or give credit for the purchase. This is their problem that they are passing on to us. I think we'll get a lawyer. read more

This is the closest Target to Gulf Shores. Because of its close proximity to the beach, it is a great place to buy things for your vacation. For example; did you bring your digital camera, but forget the charger? I did. I was able to pick up a reasonably priced digital camera at this Target. Did you buy too many groceries and want to bring some home? I did. Luckily for me I was able to get a reasonable priced rolling ice chest here. Targets are the same wherever you go. This location was no different. It was very clean and well kept. There is a large food/beverage section along the left wall. Prices are quite reasonable and their selection seems to focus on fancier items than a Wal Mart. I liked this Target and highly recommend you visit if you need anything while on vacation. read more

Target - Department Stores Near Me - Gulf Shores, Alabama

I did a pickup order and I was notified that 2 of my items were out of stock. We went into the store for a couple of additional items and found those 2 items easily on the shelf and there were MULTIPLE of each item. read more

On a recent vacation in Gulf Shores, AL we needed a few staple supplies and saw this conveniently located Target. The store and grounds were very clean. The parking lot was large. We quickly found what we needed and were on our way. No issues and we would certainly stop in again. read more

Tried to exchange Number 1 diapers for number 2s but said they don't do exchanges anymore so it's a waste of my money for diapers $80 worth

I have always liked Target as I worked for another company owned by them which was clothing, jewlery and both of them have great deals..This target has a starbucks in front and groceries that they have expanded a lot.. the only thing I dont like Is their app for getting money off ,like coupons, only works half the time which is frustrating..and tough even in this holiday season to find customer service help.. But it is a nice ,big,clean store.. read more

Giving this Target a 2. This bathroom was disgusting! Trash all over. Yes, it's the customers who are the slobs, but the employees should be more on top of this. read more

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I am hosting a baby shower at my home today & have encountered so many incompetent, non-customer oriented, lackadaisical humans at Gulf Shores Walmart. Today, Cynthia was by far the most impressive, competent, task oriented, urgent professional I have worked with. She uses her resources, revolves team members, and addressing exactly what I inquired about while in store. It was first thing in the morning and she was clear eyed with genuine clarity and determination. Her energy sets the tempo through out as a sales manager myself- She is a ROCK STAR! read more

Shout out to employees Taylor, Makayla, and Jamie! I drove 3 hours for a product at this store, they went ABOVE AND BEYOND to make sure that my program was ready to go when I arrived. They assisted me and my partner to our car with the product. They were inclusive, accepting, and overall AMAZING! Thanks guys! We will be back in the future! read more

I am done! I have tried over and over to update my Target Redcard debit card with a new bank account. NOBODY at the 800 number or my store can help me. They keep saying "do it on line", but it doesn't work. This has been going on approximately a year! They won't even let me just cancel this one and open a new one because I have one! Viscious circle! read more

-01 star! Target should be ashamed at the quality of customer service in this store. Richard, he is rude, and bothersome. Can't shop in peace and check out while using a coupon without being not only insulted but interrogated. So there was an item that was on clearance, and he refuses to sell the item. Wouldn't respond when asked why the item couldn't be purchased. Returned a few weeks later and continued to discriminate and now went as far as calling the cops because the last time he felt like it was an "abrasive" interactive. Seriously?! DISGUSTING! read more

Target - Richard. He likes to discriminate and call cops if you want to use a coupon. - Department Stores Near Me - Gulf Shores, Alabama

Nice Target with a Starbucks inside. They have recycling bins inside (I love that when traveling!). Good store with a good selection. I'm a fan of Target stores and this is no exception. read more

Followed every time I go into this store. Sometimes I will drive to Daphne or Pensacola just to avoid harassment from employees. If it persists I will spend my money elsewhere. read more

Employees are rude and ugly to customers. If I could have given less then one star I would have. You are better off at Walmart if in Gulf Shores. read more

I really love my local target! All the workers are very friendly and helpful! Im only giving them 3 stars because I'm very upset that I can't tip our Starbucks workers! I get coffee from them at least 4 times a week and they work really hard to make my drink perfect everytime! Not being able to tip is an insult to them and all their hard work! Please think about changing this rule, target! To the Starbucks baristas, keep doin' what you do bc you guys rock! read more

I have never had any trouble at this location, or any location for that matter. Wonderful selections and quality of products. The only reason it is not 5 star is because I don't get a lot of employee customer interaction. Though they are nice at the check out i almost never speak to them otherwise even when passing by. Not a huge complaint but something none the less. Wonderful place though for decorating, baby showers, Christmas shopping, etc. read more

I have been a loyal customer of your stores for the past 8 years, I have time and again received great service at your store which is one of the main reasons I shop at your store. But to my surprise, on the date of January 17, 2016, I was at the receiving end of some very poor service at your store. The name tag said Richard. He is unprofessional and really bad customer service but the worse part he is racist! The way he was talking to me was really unnecessary. Richard needs more education. Target I'm sorry to say this but you lost a loyal customer. I won't be going back to shop at any target. Thanks to Richard! read more

This Target is conveniently located and is a lifesaver for folks visiting the beach. We stopped in to grab a bunch of stuff that various family members needed for our beach vacay and was able to find everything relatively easily. Those things that we didn't find immediately, we were able to find with the helpful and friendly assistance of the staff. Checkout was fast and friendly. There's a section specifically tailored for people visiting the beach. Also, there's a Starbucks inside. It's an odd thing, but in this area of the country, coffee shops seems to be nearly non-existent, so seeing a Starbucks here made the area seem, well, uh...more civilized. read more

I think they have the worse customer service they used to have great workers now people seem mean or like the grocery people oh it's there where read more

Standard Target, but better than average staff. Very helpful and friendly service. And when we stopped in, they had Honey Brown beer 12 packs for $5.99!! read more

This is an alright little mini Target. I am from the big city & spoiled so these standard Targets don't really do it for me. They always seem to be stocking the shelves (and blocking the aisles) every time I stop in and I have had very sloooooooooow checkers on multiple occasions. read more

Not what I've come to expect from Target. The lady who checked us out was extremely unfriendly!!! Also, very little selection. read more

Horrible customer service. I was followed around by Richard and he refused to take my cartwheel. After I complained, he just walked away with a smirk on his face! Corporate will be called. Do not! Go here! read more

I love target. Kids clothes for $1.50 on the clearance rack, easy returns without a receipt. Love.

Very rude staff, never seems to restock, and resells returned merchandise. They accused me of lying when I returned something that was clearly used. What a bunch of morons. read more