Quick and cost effective repair of cracked screen . In under an hour . Great service ! Friendly…read moretech !

Both workers were courteous, helpful & kind! They went above & beyond to help us! Highly…read morerecommend!

Nirelle delivered the best customer service I've ever received. Inside of the nicest T-Mobile store…read moreI've ever had the pleasure of visiting. Nirelle was able to activate a phone that 10+ professionals were unable to do. She brought a week and a half long struggle to get my phone number back to a close. Nirelle should be immediately promoted to overlord of all Dutch Telecom! She shall rule with benevolence and bring affordable phone service to all!

I walked in and was immediately greeted by an associate who asked how he could help me. This…read morecertainly was a pleasant way to start the visit. I was there to ask about my phone and he looked at it then advised me how to fix it. It was an easy thing to do when you find out how to do it. Thanks to you!

Great experience with the manager there. Very knowledgeable and answered every question you got me…read morefixed up very quickly.

I had hoped to try and elevate this location above it's current 1 star rating but, alas, it was not…read moremeant to be. I called them during business hours and the phone rang over 50 times with no answer. I then used their "VIP" appointment scheduling system and received no confirmation of the appointment. Hard to do business with zero communication, especially if you are literally a communication company.

After going to 3 other repair places that all told me that it would take a week or more to get a…read morenew screen for my iPhone 11 Pro Max I stopped in at Cellular Nerd. Eric was super friendly, answered all my questions, had the part on hand and got to work immediately. While I was waiting some lady came up and was being very rude. She claimed that Eric messed up her phone. He tried to explain that the part he replaced was defective. He refunded her money and offered to repair her phone again, but she continued to throw a fit and make threats. Eric handled the situation very professionally and even got my phone fixed in the middle of it. I will definitely take all my future phone repairs to Cellular Nerd.

Hostile Owner - Terrible Experience - Lost Hundreds…read more On March 11, 2026, I brought three iPads to Cellular Nerds for screen replacements. When I picked them up several days later, all three appeared to have new screens. BUT wait. However, during our drive to Disney on March 13 right after pick up, two of my three children began experiencing issues with their iPads on the drive to Orlando--problems we had never encountered before. One device had a broken, sticky home button, while the other refused to stay on and charge. After returning from vacation, I contacted the owner on March 25 to discuss these newly observed issues. The owner assured me the repairs were under warranty, apologized, and promised to fix them. When I dropped off the iPads on March 25, Eric, the owner, explained that a stepson or son-in-law had assisted with repairs and made several mistakes, again offering an apology. By April 9, Eric informed us that the home button was fixed, but claimed my child intentionally broke it which is a complete false claim. I asked if he and his son moves the buttons around when he fixes the screens he admitted yes. He also said the iPad that wouldn't stay on or charge likely needed a new battery, with no mention of possible water damage after review of second drop off. Weeks went by without any update, so we reached out again on April 17th. Eric then admitted weeks later he had forgotten to order the battery. On April 24--nearly a month and a half after our initial drop-off--I called Eric for another update. He then suggested the battery was not the issue, and the problem might lie with the motherboard. At that point, he recommended we consider purchasing a new iPad. A new IPAD that had a scratched screen and worked perfectly before the handling of Cellular Nerd. During our conversation on April 24, I politely requested a refund for the iPad that remained nonfunctional after repairs, even offering to return the screen he installed. Immediately after my request, the owner responded by yelling, using profanities and obscene language, then abruptly hung up. I called back right away to express my discomfort and disappointment with their disrespectful behavior, which was entirely uncalled for and unlike anything I'd experienced before. The profanity continued and hung up again. My wife tried talking to him and the behavior continued. My wife and I were so disturbed by Eric's hostility that we called and requested assistance from the Navarre police department to retrieve our devices. My elderly mother whom later retrieved the devices was also treated with disrespect. I am sharing this account to document our unfortunate experience transparently and clearly with Cellular Nerd, supported by our receipt and documented timed date stamps. We are out 100's of dollars and an IPAD that doesn't work. My son continues to cry about it and my family continues to be shocked by the owners disgusting behavior. We regret our decision to trust Cellular Nerd and will NEVER return.

This owner is a straight shooter when it comes to advice on cell phones and that's the reason I…read moretrust him. I've bought a couple of phones from him that we still use and have no problems with them. He spends time with me when I've had questions and actually, I'm a bit spoiled when it comes to service and reliability from this company. As long as he's in business, (and he's well established), then I'm a customer.

This place is awesome!! I walked in having trouble with my phone, a screen replace and 30 minutes…read moreand I'm good to go! So thankful!!!!!!! This was easy and the owner, Kahn was very nice and helpful!!

The customer service is absolute garbage. I walked in and it smelled like marijuana. You could tell…read morethey could give a crap less about your business. I asked about upgrading a phone for my dad I was told to buy an unlocked phone off line. Are you serious? The odds of that phone updating and transferring everything correctly is not worth the effort. Basically the attitude is why are you here bothering me? I plan to transfer his service to T-mobile where they actually care about helping their customers.

Called all Three T mobile stores on hwy 59 from foley to gulf shores no one answered or got a…read moremailbox full message. best to just buy your phone on amazon if you have the time to wait for the mail or ups. Definitely sends the message we got all the business we can deal with thank.

Great service and prices! Quick turnaround on my iPad screen replacement and home button repair!…read moreThank you, TechShell! I'm recommending you highly!

These folks have been in business for a long time and are very quick to repair whatever the problem…read moreis. We have called them when our phone or computer screen was busted and they were fast!

Awesome and honest business to repair your phone. My husband took his phone in thinking his screen…read morewas broken but it was only the tempered glass screen we both had added to our phones that was cracked. A "quick fix" repair that was $35 instead of $300 +. Thanks to this business for making an honest repair.

Helped me get my phone to work!!! Great guys!! I put my phone in audio mode and couldn't get it…read moreout. They helped me get it working with a smile.

After finally getting back home to MS I was able to reach the owner this problem was solved! They…read morefixed and restored my phone and went above and beyond to make sure my phone was restored! I retract and I would definitely go back again because it was how they handled this issue and treated me with kindness A+for me... This was the issue::;;;;;;Unfortunately, I wish I could give a good review however, I am still trying to get my phone fixed. My back glass cracked as well as my front glass so I took it in to get it repaired at the Walmart location in Pascagoula, Mi... It took almost the whole day and they didn't even bother to call me and ask me if I wanted my port fixed because it wasn't charging. Upon leaving I did not notice, due to being n a hurry to leave on a trip, that they didn't even replace the glass with proper Apple products they put a cheap back on it that broke in less than a day... I took the case off to charge it after flying in and I don't even remember dropping it, but it was Broken. I called and spoke to the owner or manager, who didn't want to take any kind of responsibility. He wanted to point the finger at me and proceed to tell me to look at a receipt. I looked on it printed after I had already paid for the repair and found it read, they might use other products than Apple... When I spoke to another store owner at another Walmart in Milwaukee, Wi he stated they are only allowed to use proper apple products and showed me the written contract even... I DO NOT recommend them they just want your cash!!

From the owner: Phone Fix in Few Minutes PS5 Fix, Gaming Console Fix, Laptop Fix, Speaker Fix, Screen Replacement,…read moreBattery Fix, Charging Port Repair, Water Damage Restoration, Camera Fix, Motherboard Repair, Microphone Fix, Speaker Enhancement, Data Recovery, Security Unlocking, Custom Modding & Upgrades, Tablet Fix, Smartwatch Repair, Game Controller Repair, Cooling System Maintenance, Headphone Fix, Bluetooth Device Repair, Device Optimization, Software Updates & Fixes, Virus Removal, Data Transfer & Backup, Screen Touch Sensitivity Repair, Phone Unlocking, Face ID & Fingerprint Sensor Repair, Volume Button Fix, Power Button Repair, SIM Card Tray Fix, Waterproofing & Seal Restoration, Motherboard Component Soldering, Storage Upgrade & Expansion, Battery Calibration, Home Button Repair, Front & Back Glass Fix, Overheating Issue Fix, Speaker Buzzing Issue Repair, Phone Cleaning & Dust Removal, Earpiece Repair, Wireless Charging Repair, Charging Speed Optimization, Camera Lens Replacement, Signal Boosting Solutions, Phone Case Customization & Repair, Light Sensor & Proximity Sensor Fix, Memory Upgrade for Gaming Consoles, Laptop Keypad Replacement, PC & Laptop Cooling System Fix, External Storage & SSD Repair, Graphic Card Troubleshooting for PCs, Tablet Keyboard Dock Repair, USB-C Port Repair & Replacement, Game Console Joystick Fix, Gaming Headset Repair, Sound System Optimization, HDMI Port Fix

Strongly recommend. They have serviced my phone twice. They are highly skilled diagnosticians and…read moreprovide fast service at a reasonable price. In both cases, the phone was dead. Today the repair was done when I returned after 45 minutes.

All if the guys were respectful and knowledgeable. They worked quickly and was able to fully…read moreexplain the process of repairing my son's phone. Highly recommended!