Fixed my phone pretty good i would definitely recommend if u need a quick fix guys pretty chill and…read morenice

If I could give -0 stars I would, blonde hair black lady not helpful and rude as can be,brought my…read moreiPad in paid $160 for a screen fix, screen is completely coming off after 1 month. She claims they don't keep information in the system & did I have my receipt as I explained I could go possibly find it but isn't my information in your data base. Then proceeded to say it's out of warranty anyway. Refused to even check or look at it. They had to have used Elmer's glue to fix the screen. 0/10 would not recommend after recommending people before I had my own bad experience. Save your time and money.

When I walked into this phone store, the level of unprofessionalism was astounding. A young girl…read morewas on her phone ignoring the customers need. Myself and about three other people were waiting to be helped but she was clicking away on her phone looking up occasionally to see what was going on. When she did help this older couple and they didn't really understand what she was talking about, I noticed how rude she was talking to them like they were dumb. Now my real problem was the manager, I work in sales myself and I know customer service very well since I am a manager myself. She on the other hand was by far the worst CSR I've ever encountered. She would curse in front of me and just plain ignore me and answer her phone calls in the middle of our conversation. Apparently her store was supposed to close at 3 pm if it wasn't busy and she was rushing me and kept complaining about how it was 15 past 3. Honestly, I would go to another cricket store but this is the only one that's closest to me. Worst employees to ever be employed there.

Lilia was one of the best representatives i've ever had at cricket! She was so sweet and patient…read morewith us today and helped everyone in the store very quickly and efficiently. She was overall a great worker and i enjoyed speaking with her. I recommend her to anyone who needs service at cricket!

I've been to a handful of T-Mobile's and this one has been the worst one. If i could give zero…read morestars I would. The store manager gave us attitude and made us wait over 2 hours while she took her time on her personal phone and kept saying "in a minute" if you could go to another tmobile, save yourself the trouble and do so. It's a shame to the T-Mobile business

After to having to Revisit T-Mobile in Desoto (after closing the best one on Hampton and Pleasant…read moreRun in the less busy part of town..I decided to go further out to Red Oak Tx...Anthony took it to another level and saved me almost 800.00...not enuff room here for details...Thanku Anthony on Ovilla Rd in Red Oak Tx...YOU DEAR MADE MY DAY!!

Amazing service we did not have any issues I was worried about the reviews but also considered that…read morethe dates on those reviews are not recent Was attended right away no wait at all

I chose this location to pick up my device after paying for online…read more This is by far the worst place to pick up a device. They make you wait 45 min when they need to do nothing but give you your device. I personally will never use this location again as I'm certain that another store can provide a better customer service experience.

iPad screen repaired quickly, and another issue promptly found and repaired in parallel. Highly…read morerecommend this Dallas gem.

I had put in a request in yelp for help with a usb drive that was not being recognized. Within…read moreminutes there was a reply from Repair Republic. I dropped off the usb on Saturday. They communicated the steps along the way. The original usb was repaired and they transferred the data to an external hard drive. Everything was finished on Tuesday. Fast turn around and friendly service.

For the first time in 10+ years, I had dropped my phone on the gas station floor, shattering my…read moreiPhone 11 Max Pro screen -- I thought it was a goner! It was Memorial Day and I was freaking out because I use my phone for work and needed a repair, and fast! Luckily there was a Memorial Day deal on Groupon so I booked it and went straight over there. They had a rather busy day and told me I would have to pick it up the next day, but I told them my situation and they were able to squeeze me in for their priority list, I did wait a few hours but that was fine because I would wait as long as I have to get it back that same day. And I was expecting a long wait but they were able to fix it in a few hours. I'm grateful I was able to bring my phone back home and not have to come back the next day as that wouldn't have worked with my work or schedule. Anyway, like I said. I'm grateful. And my phone looks great! Should anything ever happen to my phone again, I can trust them.

they never call back overcharging scammers. Sent Xbox elite 2 core controller and they charged $80…read morefor a simple bumper fix. A brand new controller costs $130.

Excellent customer service and sales, from Johnny & Nikki…read more This evening I purchased a new Motorola phone, along with some accessories. I was greeted warmly, by the staff, and treated very professionally. I was shown the phone I was interested in, and all my questions were answered before I made my purchase. Johnny is an outstanding salesperson, very knowledgeable, and friendly. Nikki, also was very charming and friendly, and helped me with my accessories. I appreiciate these individuals, 100%, as it is quite rare to see individuals who love their jobs, and genuine in their services. Thank you both, as I am loving my new Moto phone. ~ Patrick

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Desoto store today.

Fantastic service they accommodated us, even though it was after hours to reset a phoneread more

A SCAM. went there because my screen was cracked and it came back with 100 more problems . screen…read moreblacking out , typing on its own, phone battery dying fast , it over heating, glitching. Do not recommend.

CPR cellphone repair Technician Bo he is a straight-up honest professional with thr knowledge…read morerequired to address your cellular needs. Tell him Big Richard Recommend him...

The new Manager David is honest and has great integrity. He made every effort to diagnosis and…read morerepair my cellular phone. In the end the fault was likely the processor. They didn't charge me for their time even on the 2 items I approved because they did produce any results. Big Richard Waxahachie Texas