I've been a loyal customer of 5 years to Verizon. I'd say Im not very happy with them . I pay a…read morehigh bill for 2 phones 2 watches for mine and my husbands phone to go in SOS mode quite frequently. It's very frustrating when I use my phone for work ! This is ridiculous.

J would give this store's customer service a zero if it were an option. They will sell you a n…read moreoverpriced piece of junk that doesn't work & then not make right by it, while leaving you waiting for hours to speak to a manager.

Super fast and friendly service! They fixed my phone screen perfectly and made the whole process so…read moreeasy. Highly recommend!

Best Buy, AT&T and others could not resuscitate my iPhone…read morestuck in an apple logo start up loop- but Dustin came to the rescue and had my phone up and running in about 5 minutes. Priceless data and photos were salvaged for $25. Thank you ishop - you are 3 for 3 on device repairs for us !

I was having some issues with my iPhone XR charging port, and talked with Tony over the phone and…read morehe said they could clean it or worst case scenario replace it. 30 minutes later I was at the store, Tony cleaned the port and presto, it was fixed. Great guy to deal with, won't try to upsell you on anything you don't need and is wonderful to talk to and with. Thanks for the fix man, you rock!

Amazing service ! Fixed my iPhone screen with no problem and was very fast when doing it . Highly…read morerecommend if you need your phone screen fixed.

good product selection, but horrible lady at the counter. no customer service skills.read more

Steve was very helpful in assisting me, over the phone in clearing my print queue on my printer;…read moreso, that I was able to continue using it to work from home. Very patient, as well. Would definitely recommend him, and will keep his name/number in my phone in case I need his services, again!

Steve has been my computer doctor for over 10 years. Steve is the most knowledgeable and…read moreexperienced in Indy! I don't know what I would do without him. I highly recommend Steve for any of your computer needs. He's the best around!

After a horrible experience at UBreakiFix I found Fix My Cell. Great service, short turn around…read moreand much better price.

Just simply the best choice. I shopped around although the this was by far the most affordable…read moreoption. The tech, David was so polite and professional. He is much more competent than anyone else I had talked to. They have consistent service for all types of devices as I have taken an array of phones there over the years. They are there for you for any broken tech (within reason of course) that you may have. It's unlucky to have your device break but it it very fortunate that someone like fix my cell is there for you without trying to completely annihilate your wallet like their competition.

Knowledgeable and quick service. I would shop here again. Good supply of accessories and parts.read more

These guys are great - Phil and Team always provide fantastic customer service, speedy execution,…read moreand are extremely knowledgeable. As a PC building hobbyist, this is where I go every time I screw something up or hit a wall when troubleshooting. They've earned my business for all future issues as well.

The services with the Internet and phone plans are a rip off. I have not been able to receive any…read moreof my calls for over a month. My Internet has went out several times already and I have only been in my new home for two months. I can't wait until the payouts start coming for the data breach. I'm going back to Boost mobile. I have missed job opportunities and family emergencies. But they want there monthly bill. I can't put a value on it.

I'd leave a 0 star is I could. Scheduled an appointment on line for 5 pm today. Get there and its…read moreclosed with a sign be back from lunch at 5:30.

Went in today and the young lady looked up my phone number and then says that I'm not on the…read moreaccount so my wife is going to have to come in. She stood there, not willing to offer any options. I asked how we can just add me as an authorized user and she said I'd have to call customer service and it would be up to 48hrs to complete. I then asked if she could look up an account that I used to have with FirstNet. She said if it's under your same number, I can't help you. I said okay and started to walk and she "Have a nice day" in a very rude manner. I nearly walked next door to Verizon to signup because of this lady. In the parking lot I called customer service, they said I can be added online and it's instant. After logging in and adding myself I went back in and asked her to check again, she was in disbelief that it would be on there already. When she confirmed that I was now on the account as an authorized user she asked for my ID so we could get started. I said no, that's all I needed now. I then went to Avon and they looked up my (closed) FirstNet account with only using my ID and fixed the issue there. Then assisted with my current family plan. Afterwards, I asked what they would advise someone to do if they found out they did not have authorized permission on their account. Answer, simple, login to your account, add user :) perfect, Avon ATT is the place. I explained to them my Camby experience, turns out a lot of customers experience the same problems with Camby and end up at Avon. Camby location is just an authorized dealer so they'll just give incorrect info and act how they want. If you really need help, go to the Avon location west of Dan Jones.

The area AT&T Store moved into a new building in Heartland Crossing this summer, and offers a wide…read morerange of services. Located across from the Meijer Store, you can only get to it by taking the access road (Heartland Blvd) even though you can see the store from the highway (SR 67). Once there, you can find parking in front of the store with additional parking in the rear. Going inside, I was greeted right away on both of my visits. The staff person who assisted me was very knowledgeable about the different services (phone, cable, internet) and even help me understand a bit about streaming services since I am not the most tech savvy guy. I will say that there is a bit of disconnect between the information the store personnel have and that of the customer service people for AT&T. Both the Manager and the staff person told me about a discount on a premium channel but were unable to set it up for me (which required contact Customer Service). The Customer Service rep let me know that the offer cited by the store was obsolete which is a bit annoying. However, the rep found other discounts that could be offered to offset the lack of the discount I had been promised when I switched from satellite to cable. So, even though it wasn't the quickest and easiest switch over, the folks at the store did a good job (and customer service followed through). Just wish AT&T could get the store information up to speed to avoid the confusion. Side note: If you switch from the satellite (DirecTV) to U-Verse, the store can get you scheduled and signed up, but you still have to cancel the DirecTV on your own. It makes no sense when they are both AT&T companies and share the same billing and Customer Service. Seems like they ought to know that customers don't need both satellite and land lines. Seems like they could have less customer complaints if they did. Review #2937

The actual phone service is fine, I had the family plan and every month when I went to renew I…read morewould have to call in 3 times in order to speak to a person, the. I would have to sign up all over again and wait 20 minutes for the to put in the discounts etc. If I could have just been charged the 99/month every month and make the payment easy everything would have been fine. Now I'm looking for a new carrier because it's just so frustrating.

Had amazing help today! I believe her name was Kathrine I had to cancel my service to get a new…read morephone but I hate I had to she was very kind. I always have loved straight talk I have been using it since 2020!