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Mount Sinai, NY

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AT&T Store

3.3 (6 reviews)
Closed • 10:00 am - 7:00 pm

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1 year ago

Great experience, thank you Christian and Beth. Explained everything and had great patience. Thank you, reach out to Christian!

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11 years ago

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11 years ago

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8 years ago

Wonderful customer service. The guys that work here were able to answer all of my questions and I was satisfied with their answers.

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15 years ago

Courteous guy behind the counter answered all of my phone questions. This is how service should be.

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11 years ago

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iFixScreens Mount Sinai

iFixScreens Mount Sinai

3.3(32 reviews)
0.2 mi
•$$

I needed my phone to be fixed and for a cheaper price because my phone had a tiny crack and I'm…read moretrading it in for a new one. So I called up places, and decided to stop at iFixScreens, he installed a new glass on my phone, and with a reasonable price. My phone has been fixed and it's ready for a trade in! Thank you for fixing my phone! I forgot the technician's name but he was so nice and friendly to me when we first met! I highly recommend this place! Such good prices!

My experience here was nothing short of terrible for replacement of my broken screen. The people…read morewere friendly but clearly lacking knowledge, experience, diligence in handling customer needs in a timely manner and reliability in providing needed materials. I was here in total 5 times for one issue, my broken screen. All of that for my "replaced" screen which was claimed to be a factory screen, to break three days later. In "fixing" my phone, they ordered the wrong screen, forgot to or improperly reinstalled the earpiece, forgot to call to let me know the screen came in, left a note on door saying they'd be back in 20 minutes and I had to come back and more! Finally, the screen was replaced after they swore it was a factory/manufacturer replacement which obviously it wasn't after breaking 3 days later. Even if dropped lightly, there is NO screen that should break if indeed legit. I've had my phone 5+ years and dropped a ton and it didn't break until it fell real hard. So, for a screen to break after 3 days, that's ridiculous. I called to express my concern and they didn't offer a refund or replacement until i asked and then proceeded to say they would call back and they never did. At this point, i took matters into my own hands and have a new phone. DO NOT waste $160 on a new screen or support this business. Never again. I am disappointed - to say the least.​

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iFixScreens Mount Sinai - No screen protector on - the whole screen is lifted up. Had to go to apple anyway. What a scam.

No screen protector on - the whole screen is lifted up. Had to go to apple anyway. What a scam.

iFixScreens Mount Sinai - IPhone 6 Glass Repair $77.77

IPhone 6 Glass Repair $77.77

iFixScreens Mount Sinai

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AT&T Store - A level of hell

AT&T Store

2.5(13 reviews)
6.5 mi

1-Star Review for AT&T Wireless -- After 25 Years, I'm Done…read more I have been a loyal AT&T Wireless customer for 25 years, and I can confidently say I've never experienced customer service as disgraceful, dishonest, and downright fraudulent as what I'm dealing with now. AT&T added TWO extra phone numbers to my account--numbers I never asked for, never approved, and never even knew existed--yet they've been charging me for them every single month. When I went into the store to confront them, expecting accountability and a clear fix, I was told that I should have known about the fraudulent lines they added. The audacity is unbelievable. On top of that, AT&T has been charging me for an Apple Watch line I never activated, and despite clear evidence that I never used or requested it, they refuse to issue a credit. No responsibility. No remedy. Nothing but finger-pointing and nonsense. After 25 years of loyalty, this is how they treat their customers: * Fraudulent lines added without consent * Monthly charges for devices never activated * No ownership of their mistakes * Blaming the customer instead of fixing the problem AT&T has made it crystal clear that loyalty means nothing to them, and their business practices are shady at best. I will be taking my business elsewhere, and I strongly urge anyone considering AT&T to think twice. If this can happen to a long-term customer of 25 years, it can absolutely happen to you. AT&T should be ashamed. Verizon, here we come!!!

If dogshit was an AT&T, it'd be this store…read more I wanted to upgrade to the new iPhone 15 Pro Max phone last weekend. I'm currently with T-Mobile but haven't enjoyed the coverage at all. So I was hoping to go back to AT&T which always gave me great coverage and service. Apparently those days are long gone. Not wanting to take a pointless trip, I called them just as soon as they opened to see if they had any in stock. No answer. I wait 5 minutes, and call again. No answer. I wait another 5 minutes and call again. No answer. Screw it, I'll just go in and hopefully they have some. So I get into the store around 10:30am last Saturday. First off, they had TWO people working in the whole store. TWO. On a Saturday, which was the day after the new iPhone launch. TF?!?!? Who does the scheduling for this piece of shit store?!??! There was one man and one woman working. As far as customers there was a man, a woman, and an incredibly annoying couple ahead of me. That's no one's fault. They were there first. But the employees didn't have a sign in, no greeting when I came in, nothing. The woman customer was so damn clueless and slow it was comical. "Wellllll...I mean...I'd LIKE a new phone. But I don't know. What do you think?" Male employee: "It's up to you. We have a lot of new phones in stock". "Ooohhhhhhhhh, I don't know. I just don't know what to do." (Male employee stands there, not saying or doing anything). And she just keeps looking at a phone while the employee stands there next to her, doing and saying nothing. How about a "why don't you think about it, take a look around, and let me know when you're ready?"? Nope. Just stands there. Meanwhile, mind you, their store phone was ringing OFF THE HOOK! It legit never stopped the whole time I was there. Neither of them answered it. The female employee was helping a guy who looked like he's trying to buy about 20 phones. I could tell she'd be tied up awhile. All I needed to know was if they had the phone I wanted in stock. Then I gladly would've waited. I start to walk up to her just to ask her real quick. And just as I do, another woman walks in, bee lines right past me, takes out a phone in a box, walks right up to the female employee, and she starts helping her!!! TF?!?!?! And she has the BALLS to look at me and say, "you can take a walk around the store and we'll be with you later." Yeah. No. Go fuck yourself. I walked out and hadn't even said ONE word. I went straight to T-Mobile, who answered the phone when I called, had the phone I needed in stock, and knew how to treat people. So let's crack open a can of "Fuck You" for this AT&T. No wonder half of your reviews suck ass. Way to lose a customer. Andy

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AT&T Store
AT&T Store
AT&T Store

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Staples - Service Excellence

Staples

3.1(24 reviews)
0.7 mi

I had a great experience buying a printer from this store. The sales associate, Joe with the…read moreglasses, was so helpful & friendly. I am almost a sr citizen, a Gen X'er who is clueless about these printers. I asked him for the easiest one & he steered me in the right direction. Spent a little more money than expected but in the long run it will pay off because the printer ink is in a bottle, doesn't dry out. It's an Epson. Great experience, thanks Joe with the glasses

I'm only giving Staples one star because the teenage boys who work there are hard working and…read morepersonable. (This is for the copy center. I haven't had problems with the cashiers.) I cannot say that about the women in the copy center. Every time I go, there is a long wait and either one or two people "working." This could be them talking behind the counter or ignoring the line. It's always crowded and they're always overwhelmed. It's the beginning of school. They should be prepared for a lot of teachers and students coming in to work on projects. Last week I had items laminated and the guy took maybe 2 minutes to do it so I didn't have to come back. Great. He was fabulous. Fast forward to today--I waited almost a half hour in line. I asked the guy if he could PLEASE do it quickly since it's a super small job. He agreed and started to get it ready. The woman working with him came rushing over and made him stop. She insisted that he had other work to do and that I would have to come back to get my items. I told her the last guy did it quickly so I'm sure this will be, as well. She was rude to me. She was rude to the guy working there. She was belittling to him, when he was obviously getting the job done. After arguing to no avail, she "offered" to have the manager come over. What a waste of time that was. Here we are for 15 more minutes arguing over why the guy can't do the job. IT COULD HAVE BEEN COMPLETED IN A FRACTION OF THAT TIME!!! I understand there are orders ahead of mine and if my order was bigger, I'd understand. I understand if you did that for every customer, you'd be behind. However, there was nobody behind me on line or nearby waiting for their items. I was laminating 17 3 in pieces of paper. So picture 5-ish per sheet. 3ish sheets to go through the laminator and done. Nope. Then I waited there as she removed my items from what he had started and stood there waiting for them to take my order. Staples!!! Look at your reviews!!! They're horrible! Do something about it. You have a store with great potential to be a star store but your employees are ruining it. It's a prime location and has many services people obviously need. Now I have to go out of my way to pick up my small job that could have been done easily when Staples was on my way home. I am so disgusted with the service there, yet I don't have a choice because there isn't another place locally who does this. PLEASE!!! Train your employees to be flexible, personable, reasonable...I think you get the idea.

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Staples - Anything thing is possible with STAPLES EXPERTISE

Anything thing is possible with STAPLES EXPERTISE

Staples
Staples

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AT&T Store - mobilephones - Updated October 2026

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