Service bad, customer service bad, pricing outrageous. Make sure to threaten to switch companies…read moreevery month to get a decent rate.

Absolutely the worst customer service ever , I am in for a contract after 10 years of being away…read morefrom this horrible company and jumped right back in this shit. No more. Can't get help , want you to pay to help you with your phone. Poor service. Sucks

Thank you to Corbin for helping us find our mini iPads and phone cases/screen protectors.read more

If you ever want to experience the full emotional spectrum--confusion, frustration, disbelief, and…read moremild admiration--all in one visit, schedule a Geek Squad appointment. Well, "schedule" is a loose term... apparently, they double or triple book appointments just to keep you humble. After arriving on time for my appointment to drop off a broken iPad, I got to enjoy a solid hour of sitting quietly in an uncomfortable small waiting area where none of the techs--except for one shining star named Tracy--even acknowledged my existence. Tracy deserves a cape. She's the only reason this review isn't a black hole of negativity. The woman somehow keeps this chaos barely glued together with customer service, patience, and probably caffeine. The rest of the process? A circus without a ringmaster. You wait an hour after your appointment, only to spend another hour getting checked in. The seating area is so limited you half expect to be offered a spot on the floor or told to stand "for efficiency." And the kicker? You need an appointment to drop off your broken item--and another appointment to pick it up later. Each of those visits takes about two hours. So if you plan to use Geek Squad, just clear your schedule, bring a book (or three), and pray Tracy is working. She's the only thing standing between order and complete anarchy.

Very friendly and had exactly what I needed. Reasonable prices. Replacement time was quick, as well.read more

I was having problems with my phone and friend recommended this store. Glad they did as I needed…read morenew battery for Iphone....Alex was so professional, polite, and very knowledgeable answering several questions I had! Highly recommend!

Strongly recommend. They have serviced my phone twice. They are highly skilled diagnosticians and…read moreprovide fast service at a reasonable price. In both cases, the phone was dead. Today the repair was done when I returned after 45 minutes.

All if the guys were respectful and knowledgeable. They worked quickly and was able to fully…read moreexplain the process of repairing my son's phone. Highly recommended!