I never broke a screen on any phone until 2021...and it wasn't cracked. I had the iPhone 11 Pro…read moreMax. The thing was a monster. I always keep it in a case with a screen protector, but coming out of my SUV in the dark going to a work out at The Bluffs, the phone slipped out of my purse and fell on a corner from pretty high up. I noticed a green line. I thought I was screwed because I'm temporarily living in Pensacola, FL renovating homes and there is no Apple store here! So, I checked Yelp and found this place. I need my phone to make money so I didn't hesitate to pay the fee to get it fixed. Not only did they fix the phone in one hour back to the way it was but they were also able to apply a new screen protector for me within that hour. I don't see myself breaking my new iPhone 13 Pro... i'll never get a max again because that crap is too damn big for my little hand...but if anyone in my fam breaks another screen I know where to go!

I went here to replace the back of my IPhone 15 pro. I wanted the genuine apple part which they…read moredidn't have in stock but they were able to order it. It got there the next day and they did the repair in 2 hours. Great quality and speed of repair I highly recommend.

Dropped off CPU with crashed hard drive - they replaced the hard drive and all information…read moretransferred to new hard drive

Great place. Brian and Spencer took care of my needs and were very helpful. Highly recommendread more

Thank you to Corbin for helping us find our mini iPads and phone cases/screen protectors.read more

If you ever want to experience the full emotional spectrum--confusion, frustration, disbelief, and…read moremild admiration--all in one visit, schedule a Geek Squad appointment. Well, "schedule" is a loose term... apparently, they double or triple book appointments just to keep you humble. After arriving on time for my appointment to drop off a broken iPad, I got to enjoy a solid hour of sitting quietly in an uncomfortable small waiting area where none of the techs--except for one shining star named Tracy--even acknowledged my existence. Tracy deserves a cape. She's the only reason this review isn't a black hole of negativity. The woman somehow keeps this chaos barely glued together with customer service, patience, and probably caffeine. The rest of the process? A circus without a ringmaster. You wait an hour after your appointment, only to spend another hour getting checked in. The seating area is so limited you half expect to be offered a spot on the floor or told to stand "for efficiency." And the kicker? You need an appointment to drop off your broken item--and another appointment to pick it up later. Each of those visits takes about two hours. So if you plan to use Geek Squad, just clear your schedule, bring a book (or three), and pray Tracy is working. She's the only thing standing between order and complete anarchy.

They push you to online ordering and hand you a piece of paper with instructions but kind of…read moreconfusing to older folks and they would not help except to tell you to order online and pay online, excuse me I got cash. Ordered it standing in the store and it stated my order will be shipped and delivered to the store in 3 weeks ha , I need it by tomorrow so salesperson said delete that order and start another one didn't offer to show me were I messed up. How about delete order and I'll go to Walmart. The did it in 10 minutes. Never will I go to Office Depot again.

I went in today to print up a few Santa letters for my grandkids. I've never printed something I've…read moresent from my email and I wasn't sure how or what to do!! They told me it was easy and led me to the printers. It's a WHOLE process if you're sending something from your email. Well, at least to me it was! First time around it only printed up two BLANK pages. The guy at the counter asked if I needed help but I politely declined. I ended up calling my hubby who always prints stuff up for his work. You see, I occasionally suffer from DEBILITATING panic attacks and today I had a MAJOR one while I was in there!! It was BAD!!! I literally wanted to throw in the towel but I pushed through! ANYTHING for my grandkids!! After my husband explained everything to me I started to relax and my mission was a SUCCESS!!!

Lee, the Owner, was quite helpful in my quest for a dual dashcam but I went with another brand that…read morehe sold for my Mini.

I brought my car to Quality Car Stereo with connectivity issues between my iPhone and the input…read morejack of my 2011 car. Lee agreed to take a quick look to determine the source of the problem. He sat in the car with me and quickly determined the source of the problem -- a faulty connector between the iPhone and the input jack. I am so automotively impaired, he could have concocted a reason to do unnecessary expensive work, but he was amazingly honest. I asked him what I owed, and he told me there was no charge! Who does that nowadays? This is an honest and reputable business. There is no question that I will come here first with any issues related to my audio system, or when I decide to upgrade.

I called Karl's based on all the good Google reviews. The person who came was professional and…read moretried his best, but could NOT fix my issue on a laptop that is only 4 years old. He kept trying various things, but none worked. At 1 1/2 hours I asked him to stop, as he was getting nowhere. He agreed that he didn't know what else to do. I was charged $191.50 for a failed repair. I felt paying the service charge for 1 hour was fair, not for a guy spinning his wheels and being unsuccessful. So be careful, you may pay a whole lot and NOT get your computer fixed.

My wife and I have known Karl Albright on a professional basis for over a decade. During that time,…read morewe've called on him many times for help with computers and other technology-related issues--he's always current on the latest developments. Karl responds quickly. We love the fact that he comes to our house and usually stays until he has diagnosed and fixed whatever is wrong. He has bailed us out of emergency situations many times. He has set up and programmed several new computers for us, and we have always been extremely happy with his service. He's honest, fair, professional, and reasonable. We'd recommend him to anyone who needs computer troubleshooting and repairs, hardware and software installation, virus removal, and just about anything related to computers.-- Mick D.

After going to 3 other repair places that all told me that it would take a week or more to get a…read morenew screen for my iPhone 11 Pro Max I stopped in at Cellular Nerd. Eric was super friendly, answered all my questions, had the part on hand and got to work immediately. While I was waiting some lady came up and was being very rude. She claimed that Eric messed up her phone. He tried to explain that the part he replaced was defective. He refunded her money and offered to repair her phone again, but she continued to throw a fit and make threats. Eric handled the situation very professionally and even got my phone fixed in the middle of it. I will definitely take all my future phone repairs to Cellular Nerd.

Hostile Owner - Terrible Experience - Lost Hundreds…read more On March 11, 2026, I brought three iPads to Cellular Nerds for screen replacements. When I picked them up several days later, all three appeared to have new screens. BUT wait. However, during our drive to Disney on March 13 right after pick up, two of my three children began experiencing issues with their iPads on the drive to Orlando--problems we had never encountered before. One device had a broken, sticky home button, while the other refused to stay on and charge. After returning from vacation, I contacted the owner on March 25 to discuss these newly observed issues. The owner assured me the repairs were under warranty, apologized, and promised to fix them. When I dropped off the iPads on March 25, Eric, the owner, explained that a stepson or son-in-law had assisted with repairs and made several mistakes, again offering an apology. By April 9, Eric informed us that the home button was fixed, but claimed my child intentionally broke it which is a complete false claim. I asked if he and his son moves the buttons around when he fixes the screens he admitted yes. He also said the iPad that wouldn't stay on or charge likely needed a new battery, with no mention of possible water damage after review of second drop off. Weeks went by without any update, so we reached out again on April 17th. Eric then admitted weeks later he had forgotten to order the battery. On April 24--nearly a month and a half after our initial drop-off--I called Eric for another update. He then suggested the battery was not the issue, and the problem might lie with the motherboard. At that point, he recommended we consider purchasing a new iPad. A new IPAD that had a scratched screen and worked perfectly before the handling of Cellular Nerd. During our conversation on April 24, I politely requested a refund for the iPad that remained nonfunctional after repairs, even offering to return the screen he installed. Immediately after my request, the owner responded by yelling, using profanities and obscene language, then abruptly hung up. I called back right away to express my discomfort and disappointment with their disrespectful behavior, which was entirely uncalled for and unlike anything I'd experienced before. The profanity continued and hung up again. My wife tried talking to him and the behavior continued. My wife and I were so disturbed by Eric's hostility that we called and requested assistance from the Navarre police department to retrieve our devices. My elderly mother whom later retrieved the devices was also treated with disrespect. I am sharing this account to document our unfortunate experience transparently and clearly with Cellular Nerd, supported by our receipt and documented timed date stamps. We are out 100's of dollars and an IPAD that doesn't work. My son continues to cry about it and my family continues to be shocked by the owners disgusting behavior. We regret our decision to trust Cellular Nerd and will NEVER return.

We prefer this Target location because of it's easier access. It's right on Bayou Boulevard and…read morealso close to other shops in the strip mall. The store is never crowded even during holidays and weekends. The aisles are wide and the shelves were neatly stocked with merchandise. There's also a Starbucks conveniently located at the entrance for a refreshing treat before or after your shopping trip.

I HATE this store! They never have anything of quality. It's all chain store bullshit. I don't know…read morewhy I waste my time on this crap. Never again. A good Target is the VERY "end" target. Hit it, and it's over. Bulls eye! Target is dead to me. Merry Christmas Target! Bullseye!

Rude and incompetent. Obvious drug user. Just look at his picture. We knew right away something was…read moreoff when he showed up.. We also had a few items gone missing after his visit. Overall it was a terrible experience. He was under the influence of either drugs, alcohol or both. He would not shut up to let us speak about his piss poor work and left mumbling like a little boy. Do not do business with this specimen. You been warned.

Great service and prices! Quick turnaround on my iPad screen replacement and home button repair!…read moreThank you, TechShell! I'm recommending you highly!

These folks have been in business for a long time and are very quick to repair whatever the problem…read moreis. We have called them when our phone or computer screen was busted and they were fast!