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AT&T Store

1.0 (5 reviews)
Closed • 9:00 am - 8:00 pm

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AT&T Store

AT&T Store

3.5(11 reviews)
56.5 mi

AT&T Santa Rosa Beach Alex and Levi were on their toes able…read moreto multitask and take care of new customers and old and myself amazing men. They both have shown great Management skills and comes across with a great demeanor

Make sure to check your bill to see if they added features you don't need…read more My husband went into this store and added cellular to my son's iPad. The sales guy added an additional $20 a month service without approval or us even knowing it was added. Thankfully we got an email telling us that it had been added. Most people don't look at their bills so the services get added and then by the time you realize that your bills gone up an additional $20 a month, you've already paid it, and the sales dude has already gotten his commission off of the upgrade. I personally have been an AT&T customer since they purchased Cingular. Thanks to dishonest practices from multiple stores, I don't trust any of these retail stores anymore.. even the corporate ones are just as bad. They need to have customers sign off on their purchases and show exactly what is the new monthly fee and what the new additional charges are. If there is no signature then there is no additional service. These salesman going in after the fact and adding these additional cost to your bill is a scam. It was done to my parents in Sherman, Texas and it's being done at these stores here. I now only deal directly with customer service by phonel!!

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AT&T Store
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AT&T Store

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Verizon

Verizon

2.3(3 reviews)
35.9 mi
Available by appointment
Shipping

Please do not go to this store. As other reviews have said, they will nickel and dime you and…read morecharge more than necessary. I went in around September planning to pay off my current phone and use it as a trade-in to upgrade to the iPhone 17. The woman helping me told me it might be hard to get the trade-in approved and suggested I open a business line instead. She said that if I moved the device to that new line, I would get promotional credits toward a new phone. She also told me that the phone insurance was mandatory and that I would not be able to remove it for 60 days. She said I could call later to have it lowered. I later found out from a friend who works at Verizon that she only added it because after 60 days, her commission would be safe. By the time everything was done that day, I paid about $797. That covered paying off my old phone, taxes, and several fees, including a setup fee. The only thing she actually did was open the box. A month later, my phone bill went up by about $200. That was when I learned that almost everything she told me was untrue. There were no promotional credits for the new phone. The only credit I received was a partial one for the business line. I was basically paying full price for the new device and the new line. On top of that, the next bill had nearly $150 in fees that looked like they were charged twice. If you can, go to the Verizon store in Foley instead.

I came from out of town and got my SIM card replaced and was charged $50.99 for it. I ask why it…read morewas not covered the associate said well you can get a replacement phone for $99. you don't want to pay that. Verizon customer service is having me call to get a refund because it was a billed charged and I paid at the store. I'm beyond frustrated as to why I was charged $50.99 for a SIM card!!!

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AT&T Store - mobilephones - Updated July 2026

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