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    AT&T Store

    2.8 (9 reviews)
    Open 10:00 am - 7:00 pm

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    UltraTechX

    UltraTechX

    4.3
    (12 reviews)
    44.1 mi

    I can't recommend UltraTechX enough! When my granddaughter's iPad screen shattered, I was reluctant…read moreto purchase a new one due to the high cost. Fortunately, I found UltraTechX at 9146 Glades Road in Boca Raton. Alex, the owner and the technicians, were absolutely fantastic--professional, knowledgeable, and genuinely pleasant to interact with. I was pleasantly surprised by the reasonable pricing; I never felt like I was being overcharged. In just two hours, they had the iPad screen fixed, something the Apple Store would have charged three times as much for! If you need any device repairs, this place is the way to go!

    I popped in the other day as my older computer was moving super slow. I got the recommendation…read morefrom my quick phone repair shop of this spot. There really isn't that many places that repair computer these days so I was a little hesitant that they could even do the job honestly. But I stopped in the other days and things started well. It wasn't too busy. Once it was my turn at the counter the nice fella there explained that the diagnostic would cost I think 85 bucks or so and that if a service is performed that would be taken off the total at the end. That's the part that I could feel would be a test of trust. I gave us my computer putting my faith I would get it back better or at least without its memory wiped. they called the next day and said the hard drive wasn't really repairable and that they could put in a new solid-state. They said they would do their best to transfer all data. Cut to 3 days later. Computer was back to fast,, tons of memory and everything was transferred. Amazing. I'm sure they cant fix every problem, but they fixed mine.

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    UltraTechX
    Mention this add and receive $20 off any repair
    Mention this add and receive $20 off any repair
    UltraTechX

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    AT&T Store

    AT&T Store

    2.2
    (26 reviews)
    3.4 mi
    $$$

    Went in to discuss revising our service based on AARP discounts that are advertised. Service was…read moreterrible. Employee/Representative claimed it was false advertising and was rushing to be done apparently he was more concerned with getting lunch because he was "F--king hungry" (which he told another employee) than helping out. We left without getting any resolution.

    Horrible customer service experience. I bought an iPhone 7plus 3 days ago and it has a problem…read moresince the start. I waited a long time in the store even though there was only one customer in front of me. Everyone has an attitude, especially Gabriel. He called my name when it was my turn, then didn't acknowledge me for several minutes. He acted as if I was bothering him by simply daring to come to the store. He asked me a question, left without explaining why, came back and still with an attitude told me I need to take my issue at Apple. This might be their policy, but things still have to be handled politely. Given their poor customer service, attitude and policies, I regret switching to At&t and wish I had stayed with Sprint. My service and phone were working fine. I switched to lower my monthly bill and now I'm stuck with a phone that doesn't work and rude people. After the above experience I went back to the car and checked their policy online. It says they must accept returns, so they have to honor it. They were trying to send me through the Apple loop to have my brand new defective phone repaired, instead of exchanging it like their policy says. That would have taken a long time with shipments and all, instead of just replacing a defective product. I'm so glad I read their own policy. I'm waiting again, I'll post how it goes. The second employee was nicer. The only way to avoid the restocking fee is to take it to Apple. ‍

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    AT&T Store
    AT&T Store
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    Apple

    Apple

    4.6
    (12 reviews)
    6.9 mi

    Beautiful Apple store located in Miami Worldcenter next to Lucky Strike and Lululemon…read more Stopped in here to look for a USB-A to USB-C adapter. I purchased an adapter from Apple recently with online order and it was the wrong one. Apple does not make the USB-A to USB-C adapter but the Apple associate who helped me informed me that Beats is closest thing to Apple product since Apple bought Beats. Cost was $18.99 so not bad. The Mophie option was $19.99. Noted. I decided to wait on this purchase to see if I really needed it. This is more for all the new plugs changing over to USB-C but I still want to use anything I have that still caters to USB-A. Confusing right? Ha. All in all, Apple customer service is usually always top notch and the stores are minimalistic. Clean and modern. Aesthetically pleasing. Great location!

    The Apple Watch I had for a little over three years breathed its last this past Saturday evening…read more Apparently I missed a step when trying to login a swimming workout and it did not go fully water resistant. It started turning off, locking, and just switching to the Apple icon. I first stopped by the T-Mobile store in Wynwood and they were out of watches with the wrist strap that I wanted. To their credit the T-Mobile employee referred me to go to this Apple Store. I explained the situation first to Sebastian, the sales manager on the floor. He tested and was able to generate at least a partial credit for my old watch. He then talked me through the configuration and selection process for a new watch through their in-store iPad. He also explained that I could've swapped out my wrist band into the new watch. (I have one of the sports ones instead of the default when it comes with the iPhone.) After completing my order & payment, he asked that Denise help me with the actual configuration & setup for my watch. She had me sit at one of the open table / workbenches and charge my phone while the ioS software updated on my phone & watch. This did take almost over an hour, which was a hiccup to my Sunday schedule. However, I now have a new & functioning AppleWatch. The store itself is pretty clean and well lit, though watched by the tough looking security guys at various points along the store. The bathroom is accessible behind a service corridor.

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    Store interior
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    Apple

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    AT&T Store - mobilephones - Updated August 2026

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