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    AT&T Store

    2.8 (9 reviews)
    Open 10:00 am - 8:00 pm

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    5 years ago

    Super helpful, answered all our questions and did everything the other ATT store in London Mall did not

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    AT&T Store

    AT&T Store

    3.2
    (15 reviews)
    1.4 mi
    $$

    I came to the store and was immediately greeted by Steve. I came to replace my iPhone and camera…read morescreen protectors. Steve found my iPhone screen protector but the camera was out of stock. He went out of his way to log me into the site to request the camera protector guarantee. Great and quick service. The cost was minimal for such great service.

    this is general review of the company. everything about att is bad, they rely on ai to answer…read morechats, phone calls are robo systems using ai tech all of which route and does things you don't even ask for. even so the customer reps are terrible over the phone and 9.99 times out of ten these customer service in the technical department don't have a clue to whats going on as that is the way they train them to read out of book and give answer that don't work or have nothing to do with the problems. then theirs the customer service abroad who are clueless as well to which most time you can't even understand. our business and personal services are in the usa and so is our account, so why do we have to talk to someone overseas who doesn't understand english and if they do we can't understand them. sending out a tech to your home or business in most cases if its residentual you get the six month in tech who relys solely on the tools because he doesn't have the real training or experience to trouble shoot real problems. in my case my landline has been out for almost a year and you can't get anyone to fix it unless you wait for hours on the phone only to be hung up on then forced to call and start over. you ask why in my landline out its because the last time i called for internet issues they had at their crossbox, the tech cut the wire on purpose since they didn't like me telling them the trouble was on thier side. i'm in the process of dropping att landline for another company simply because they don't want to support landlines anymore yet their voip lines are just as worse in all ways because its attached to your internet lines.

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    Verizon

    Verizon

    2.3
    (24 reviews)
    2.0 mi
    $$

    Walked in with a few issues to start off but Danny the manager has been incredible with everything…read more He has helped me out throughout each hiccup I've had (it was only me all of my families phones were perfectly fine). Professional, knowledgeable and efficient. Leo is another great help as well!

    To cut the chase, please read this and other reviews. Do not get Verizon.. Customers service was…read morevery nice at the store but not to mention names i walked in over 4 or 5 times in a period of 1-1/2 years. never gave me a solution.'i worked on 117 and 72 and i had gotten 5 lines . Business Lines.. I Had no signal, i couldn't connect to the internet, received or send emails. no Pictures. the worst.... and i was in 3 year contract owning a large bill. never gave me credit nor discount for paying and not getting service. Customer service the worst in the planet, somewhere on the other side of the continent. not a clue on how to solve a problem at a point they will hag up the phone on me. i was always polite trying to get a solution or give them the phones back and be out of the contract. never Happened....also i had very bad internet at my home week signal and bad connection. this Year i changed to At&t they paid my phone balances i have very good internet and signal. my bill it's less than $200 for 5 Business lines.. i was paying a lot more at Verizon. and the worst Phone Company i ever had. T-Mobil was also good. well at least this was my personal experience. next time i'll make sure to read reviews on any change i make. and after paying all balances three months latter the sent another bill..

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    AT&T Store - mobilephones - Updated August 2026

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