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    AT&T Store

    2.8 (9 reviews)
    Closed 10:00 am - 8:00 pm

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    5 years ago

    Super helpful, answered all our questions and did everything the other ATT store in London Mall did not

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    8 years ago

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    AT&T Store - ATT store next to Einstein Bagels

    AT&T Store

    3.2(15 reviews)
    1.4 mi
    $$

    I came to the store and was immediately greeted by Steve. I came to replace my iPhone and camera…read morescreen protectors. Steve found my iPhone screen protector but the camera was out of stock. He went out of his way to log me into the site to request the camera protector guarantee. Great and quick service. The cost was minimal for such great service.

    this is general review of the company. everything about att is bad, they rely on ai to answer…read morechats, phone calls are robo systems using ai tech all of which route and does things you don't even ask for. even so the customer reps are terrible over the phone and 9.99 times out of ten these customer service in the technical department don't have a clue to whats going on as that is the way they train them to read out of book and give answer that don't work or have nothing to do with the problems. then theirs the customer service abroad who are clueless as well to which most time you can't even understand. our business and personal services are in the usa and so is our account, so why do we have to talk to someone overseas who doesn't understand english and if they do we can't understand them. sending out a tech to your home or business in most cases if its residentual you get the six month in tech who relys solely on the tools because he doesn't have the real training or experience to trouble shoot real problems. in my case my landline has been out for almost a year and you can't get anyone to fix it unless you wait for hours on the phone only to be hung up on then forced to call and start over. you ask why in my landline out its because the last time i called for internet issues they had at their crossbox, the tech cut the wire on purpose since they didn't like me telling them the trouble was on thier side. i'm in the process of dropping att landline for another company simply because they don't want to support landlines anymore yet their voip lines are just as worse in all ways because its attached to your internet lines.

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    T-Mobile

    T-Mobile

    2.4(27 reviews)
    0.8 mi
    $$
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    As you walk in the store renovation is beautiful. However, the experience was not so pleasant…read more Natalie the store manager and William the employee was not so warming. My family and I got passed on to William with no explanation on to what just happened. Then, with Natalie every time I was asking a question she would walk away while I'm asking the question, very rude and she proceeded to do this with an attitude. So when k asked a question about the iPhone 17 she answered it rudely but with the help of another employee he answered it nicely and explained it thoroughly, when that occurred she was so angry and her demeanor was negative and you can clearly tell she was pissed he did that. I do not recommend this store at all, horrible customer service.

    Terrible. Charged me for so many extra things and I PAID OFF my phone but then on my bill it was…read morestill charging me 50 dollars for my phone. I bought one adapter for my charger and I got charged for two. I was told everything was paid off. Very deceiving and manipulating. I got an apple watch as well and they ended up adding a line for the watch to use as a phone. A WHOLE PHONE NUMBER. Why? I never asked for that and I was never told that was being added, so extra charges there to my bill as well. Do not go here. It is better to go to the apple store and not get duped. You go somewhere to trust someone especially with technology and then they dupe you. BY THE WAY, thanks to Ricky on the customer representative service line when you dial 611. I fixed my bill. Thank you.

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    AT&T Store - mobilephones - Updated May 2026

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