Needed a phone for my business and was completely lost on how to go about it. Came here and got…read moregreat customer service!

When my iPhone became ill and nearly died, I brought it into CPR in South Austin. Eric came out…read morevery fast, and was extremely optimistic that he could resuscitate my dying phone. As the family gathered and prayed for a miracle, Eric told us to come back the next day And pick it up! It was as if it was a miracle! My iPhone 13, given up for dead, is now alive and well. Eric save the day. He was great with all of the customers who came in, and he gets to know each iPhone for the unique identity. Really appreciated the assistance and I wanted to give him two high-fives!

Came here 13 months ago after I shattered my iPhone screen. Received great, friendly and fast…read moreservice back then. Fast forward to this week, when I dropped my darn phone again. Screen seemed fine, but light was shining through on the edge. So here I go again, bracing myself for the replacement costs of the screen, which was so not budgeted for. But guess what? The fixed it for FREE under warranty, despite it having been 13 months ! How AWSOME is that? Definitely recommend for all y'all's phone screen fixes. Takes about an hour, and they are also Apple authorized.

Walked in and in thirty minutes got new glass for my I phone…read more 100 bucks Good service reasonable

Really appreciated these guys today. Yesterday, my phone charger stopped seating correctly. I…read morescraped around there as best I could; used some compressed air and it still wouldn't charge correctly. Enter Phone Doctor, my phone was wisked away to the back. I could hear the compressed air blasting like crazy lol. Less than 5 minutes later they produced some lint and what looked like a tiny splinter of wood. They took the time to test the device in front of me to make sure I was satisfied. Then, they said we're glad to help and didn't charge me! Thanks yall, if I need any additional phone repairs I'll be back! 5 stars!

Some more great service here at batteries plus. I dread the day I come in and Chris G is not on…read moreduty though he assures me everyone that works here super qualified. Five stars all the way guys.!

I thought that my Android was ready to go where cell phones go to die. The screen was working, but…read morenothing could move, no scroll no phone or text. I tried 3 days to find and rectify the problem. I contacted Samsung who said to seek a local repair shop. A neighbor recommended Batteries Plus. So glad I went to see MANCE A. He literally saved me!! He took my phone, consulting his own phone and ten minutes later, it is good as new!! He mentioned to get the update and reset the WiFi, which I did. I am impressed and indebted. Mance A. is out of the South Lamar store (2300 South Lamar) They will take care of you. Batteries Plus is the place to go in the first sign of trouble

Save your time and money, never transfer over to this company. They will take your money and take…read moremore for any reason. I've been in an active feud with them to get my old number ported out of their crappy company with no avail.

Jean is an excellent customer service rep! He was able to get us the best deal! We were overpaying…read morefor service with another carrier and he did everything he could to help us lower our monthly payment. Thank you J

My phone went dark. The screen went dark, that is…read more I called several repair shops, and no one could help me. I Googled UBreakiFix locations. I came across this establishment. Although they were backed up with orders, the nice employee accepted my need and allowed me to bring in my phone. My phone was repaired within a couple of hours. Although the total cost was $324, I accepted the cost due to needing my phone. It's so sad that I was dependent on my phone working; like I couldn't function without it. I gave this establishment 5 stars because they repaired my phone where others couldn't. If I ever have another phone problem, I'll definitely return to their shop.

Being generous with the extra star. I called ahead of time and spoke with Jay or Jacob. I explained…read moreI had a Gen 1 Microsoft Surface Book and the battery was swelling and splitting the case. He was unsure about the parts so I looked up the battery for it and gave him the part number. It was about $30-$50. He appreciated the effort, quoted me $150 to get the job done and said to bring it by so they could log it in. I live in Dripping Springs so I told him I'd make time to get it over to them as they were about an hour's drive from me. The next day I get the laptop to their storefront. A guy at the desk looked over the laptop and brought it to the back. He came back and said his manager was going to quote $250. I let the front desk person know that the price quoted was $100 less. He replied that Jacob was "just a tech" and that his manager's price was what they'd honor. I asked for his manager's name and was told it was Joaquin. I wasn't too happy about the "bait and switch" they just pulled on me but they already had me all the way across town at that point in time. I felt like a chump. The front desk person was having trouble getting the laptop logged in to their computer system and had his manager "Joaquin" come to the front to help him. Joaquin wouldn't even look at me or say hello or even acknowledge my presence. I just stood there quietly. I never said one word to this person. I was feeling like this guy was gouging me on the price and that I also felt that he knew full well that $200 was him being way overcompensated, possibly personally, for a battery replacement. Joaquin just snubbed me, turned his back on me and then walked away. I asked Front Desk Person if I would be getting a detailed receipt showing the amount I paid for the battery and how much they were charging me for labor. He told me no. I would receive a receipt for the full price to include labor and parts. Of course this obscures what I'm paying for labor and parts. No mention of going through insurance or anything else. Front Desk Person just kept his eyes focused downward. The guilt at what they were doing was evident. He also proceeded to charge me $60 + tax for an "advanced non-mobile troubleshooting fee totaling $64.94. He said that was just in case I failed to pick up my laptop. What in corn-dog hell? I'm already feeling like a fool getting fleeced and they're just sticking it in and twisting it now. So, I need the laptop and the swollen battery is a fire hazard so I'll go ahead and let them pluck me like a chicken. I paid the $65 and I will pay the rest of their fees IN A MONTH which was the time they said that they could have it ready by. But I will never recommend them to anyone ever. This was a classic BAIT AND SWITCH where everything is all rosy and positive until I (the patsy in this crime drama) makes his drive out to get the job done and then gets stuck with an astronomically high bill after the fact with a take it or leave it attitude. Oh, I'll pay your fees but you've made an enemy out of me. Never again.

Since then I've been back for other devices and the current employees are trained well and very…read morehelpful. Two thumbs up.

Came here with my family to check the latest phone! We are a Pixel family but never been in the…read morestore. Staff was friendly and ready for our questions. We usually buy online but wanted to get to feel and see the phone before making our decision. Loved how clean the store was and how they were friendly with our kiddo too.

Very happy with the customer service and everything involved with the repair of my phone. I went…read morearound to my carrier (who I have insurance with), the Apple store, and other 3rd party repair shops and this was by far the cheapest and quickest way to go. Plus for getting my phone repaired with them, they gave me a (deep) discount on a new phone case and screen protector that everything included was still over cheaper than any other option I found. Plus a lifetime warranty on the screen repair! I'll be using Cellairis for the life of my phone. Thank you again! Xoxo Update: My phone screen stopped working this morning (4 months later). So I took it back to the kiosk and they fixed it for free in about 10 minutes and gave me a new screen protector for free as well. If I could give 10 stars I would.

Such great service! Ali said he'd finish my iPhone Xs screen replacement in 15 minutes, but it was…read morecloser to 5 minutes. He also priced the repair more affordably than anyone else in town. This is exactly where to go to get good, straightforward repairs done, and at a great price too.