Zach at Verizon on sunset was very helpful and patient, I asked the same question about 6 different…read moretimes and he was so kind, respectful, polite and patient! I 10/10 recommend Zach!!!

Now I remember why I switched from Verizon. Today, I switched back to them and am already…read moreregretting it. I picked up a new phone tonight. It was very chaotic in the store and no one seemed to know what was going on. When I finally got someone to wait on me, they took my license and disappeared. The woman finally returned with my new phone in a bag and basically said, here you go. When I got home, I could not get the phone to set up and when trying to call the store, it was a waste of time. I was placed on hold for an eternity and never did reach anyone to help me. Verizon does not have customer service, period. Very, very poor. Tomorrow, I will be waiting at the door when they open and returning the phone. Then I'm going back to T-Mobile. Verizon just sucks.

Great prompt service. What a pro! Cracked screen protector on my iPhone, instant diagnosis and very…read morereasonable price to repair. In and out in less than 10 minutes.

Broke the back on my Samsung Note 9. Walked in and in less than 30 minutes, my phone was fixed…read more Could not be more pleased with their service.

only 2 people working, wasn't greeted when I walked in but the couple who walks in after me were…read moregreeted and asked what they were here for (I'm the only black person in the store). extremely long wait just for me to pick up an order.

Two people in front and I've been waiting over an hour and a half. Incredible customer service!…read moreNOt!!!

Everything could improve including your customer service people who only pretend that they're going…read moreto help you and then you turn around and look at the T Life app and nothing has been changed that's happened to me twice now and a lady that really did her job turned everything back around for me and I was so grateful for her.The people in the stores who are either rude or short with you to as I said customer service to the price of a screensaver $40 are you serious !? That is highway robbery I can't believe your costs! I'm on a fixed income and I can't even afford food but I must have a phone that has the ability to do what I need to do because I am disabled T-Mobile isn't fair but then again hardly any of them are better than the next so no I'm very disappointed and you deserve this rating of 2 stars and now I have to prove that I'm over 55! I can barely walk and I'm supposed to go to a corporate store and show them my license to prove I'm over 55!When I went to get the phone number it says invalid number at THIS store on Sunset Blvd.so I don't know what's going on there but I have to find out before I lose my essentials 55+program when I already am enrolled in it! It's a hassle of a company y'all are billionaires and I live on pennies literally I have to count pennies to not even be able to make ends meet and y'all Rob every single customer!

horrible. if uour chioce is t mobil or just yelling out the window just yell. they take forever to…read moredo anything and no one in store can help with anything. an hour wasted so far and all i'm doing is canceling service

Update tablet returned on 8/19/26…read more Wtaf!!! My tablet was taken in charged screen working with minimal cracks to the screen. The tablet will now not come on AND my screen is majorly damaged. They ordered 2 screens with no success in being able to fix my screen, fine, but to cause significantly more damage is ridiculous and terrible customer service. Needless to say, I am absolutely disappointed, dissatisfied and disgruntled concerning the care and level of neglect that my tablet was handled in. Disgusting!!!!! I'm aggravated. Tablet has been there for almost 2 weeks and I keep getting the run around. After this tablet is fixed I will never use them again. This has been the worst experience! Screen was ordered they told me it came in and the tech was working on it, now today they say they have to order the screen again. For what reason? did you accidentally break the one that was ordered? No explanation just sorry we had to order another screen and we don't know when it will be here. What the fuck? Would that suffice if this was the other way around? Terrible terrible terrible. Definitely getting my refund for the stupid insurance plan- I cannot and will not be without another device for 2 weeks or more.

Lafayelle Basnight, Manager of the Lexington Branch was able to start our New Year (2026) off right…read moreby getting Samsung to provide my wife a brand new screen FREE for her ZFlip5 Phone. Samsung's $200 screen fix promotion was not set up right in the system causing us to spend six hours on the phone and ultimately drive to Lexington, South Carolina from Augusta, Georgia. By paying attention to what we had gone through and uncovering Samsung's bungling of their promotion, Lafayelle secured us a brand new screen for FREE! Thank you Lafayelle, and Happy New Year, Sir!

The gentleman at the Saturn Drive store was very helpful, knowledgeable and efficient. I'll…read morecertainly be back here and will highly recommend them.

Lindsay was amazing. My mom's phone was acting crazy, and she wasn't able to use it with all the…read morepopups continually telling her the memory was full or her phone had been infected, even while trying to look at photos. I did a factory reset and nothing worked. We took it to CPR and Lindsay knew almost immediately what was wrong. She removed 2 innocent looking apps (Adobe reader was one of them) and the phone was as good as new! It saved my mom from buying a new phone, which she was about to do. Thanks Lindsay!

We cracked our iPad mini screen and the people at Cellular Source repaired it very quickly. They…read morehad great customer service and were very helpful. They exceeded expectations. I would recommend them to anyone for an electronics repair at a reasonable price.

From the owner: Welcome to Cellular Source, your #1 source for smartphone sales, service and repair in Lexington,…read moreSouth Carolina! We may be new to Lexington, but we're not new to the wireless business. We understand how important your phone is to you, and that's why we offer a wide range of services to help you keep your phone working longer. Whether you want to buy, sell or trade, or just get your current phone repaired, Cellular Source has got you covered. We specialize in selling quality, gently-used smartphones with no contracts, deposits, upgrade fees or insurance deductibles. Whether you have a basic phone, smartphone, tablet, or other device, we will buy it! If there is a particular device you would like instead, we can apply the value of your device towards the purchase price of ours. And while you're buying, selling or trading in your phone, some of the services we offer include cell phone unlocking, CDMA Phone Flashing, Rooting/ROM'ing, Jailbreaking, Cell Phone Recycling and so much more. We invite you to visit our website where you can find a full list of our current inventory, as well as more information on any of the repair services we provide. Give us a call or stop by Cellular Source for a quote today!

Fixed my IPhone 13 Pro Max white overheating screen in the matter of 15 minutes. Owner was kind,…read moreprofessional and fast. Reasonable prices and quality work. Would come back if I had any other issues.

TERRIBLE TERRIBLE SERVICE! Took my iPhone in to be fixed. Heidi the owner was the one that did the…read morerepair on my phone. She did not place my screen in the phone properly. The screen was lifting out of the phone. This cause more damage to the phone and HEIDI REFUSED TO TALK TO ME ABOUT THE SITUATION. When i asked them to correct my screen the wanted me to pay an extra $100 to fix it. I'm very dissatisfied and i have to go days without my work phone.

I cracked my phone screen a few months ago, and had it replaced here. I'd heard really good things…read moreabout this place, and they were the only place that could do it A) the least expensive and B) same day. I dropped my phone off, and came back in an hour like they told me to. The screen look wonderful, minus a little itty bitty chip near the speaker (like pin needle size, nothing major). So, like a few days later, I cracked the corned of the screen (I have really bad luck haha), near the speaker, but not on the "screen" itself. So that voided the warranty that they offer. Anyway, since they've replaced my screen, my phone doesn't black out like it should when I answer a phone call, and I've hung up on many, many people mid-phone call. In their defense, I never took it back to them because I figured the warranty had been voided and they probably wouldn't do anything about it. That is the only problem I've experienced since having my phone screen replaced. A few weeks ago, I cracked my screen again (this time it was in an Otterbox, ugh!). I plan on taking it back to Cellular Source to have them replace the screen. Overall, I would recommend this place.

Ordered my Galaxy Note 2 screen on Thursday and my phone was fixed by 12:30 on Monday afternoon. I…read moregave Travis my phone at 12. I told him I was VERY happy with his work but didn't want to see him again...lol! His work, attitude, and ethics are OUTSTANDING. If I do happen to damage my phone again, I will definitely return!

I had the pleasure of meeting Jayda, what a friendly, knowledgeable and patient person she was…read more Jayda's excellence in Customer Service went above and beyond. Hats off to you

We've been Sprint customers for about five years now, but the coverage in this area isn't very…read moregood. So, we decided to make the move over to ATT. We came in yesterday and Brittney S. and her staff greeted us warmly and worked a lot with us. We couldn't stay because of an appointment, so we came back today. Brittney was here again and she was excited to see us come back. She walked us through the different models we were considering and answered all of our questions. When my wife was looking at cases and pop sockets, she joined in and made it a lot of fun. She did everything that she could to help us. My old phone had some issues and took a long time to backup, but she was understanding and went the extra mile to make us feel welcome and to make our move to ATT fun and exciting! Thanks Brittney!