I'm a long time AT&T customer, and I've been to this particular store multiple times and always had…read morea good experience there. I was considering ordering an Apple phone and watch upgrade online via AT&T's website, but decided to go in to the store to handle it instead after I had a few questions. Ron M. assisted me today, and he was the best AT&T employee I've ever worked with. He was very knowledgeable and helped me quickly review and select my options, and now I feel confident I've made the best decisions on my upgrades with his help. He did a great job explaining all the equipment and plan differences and could answer all my questions well. I appreciated that he offered to help me transfer my old phone and watch over to the new ones when they arrive, too. Great customer service. Thanks, Ron M.! Appreciate your help. AT&T is lucky to have you.

Very helpful. Great customer service, even quite busy ,they still tended to us promptly, very…read morethorough with explaining the products and services they were offering. Better than I've EVER experienced with Verizon. Mater of fact we are switching.

First- River was a joy to work with- and this is coming from a middle aged woman who would…read morenormally rather have dental surgery than get a new phone. He was helpful without ever being pushy, answered my questions without making me feel like an idiot, and I never felt pressured to buy anything. I feel like this location must be friendlier than most of the others I have seen reviewed.

i just needed to buy a replacement device. i rode a motorcycle in the pouring rain just to sit…read morethere for an hour watching the "representative" be completely unable to do anything useful. i left empty handed. When i got home i ordered a new device off ebay. Seriously... If you're less useful than fucking ebay why do you even have a job?

Hubby was thinking about getting himself another phone so we took a quick trip to T-Mobile. There…read moreare so many great phones and accessories available. Customer service was great. They were very knowledgeable and professional in assisting you with any questions or concerns you may have. The store was very clean and well lit. We enjoyed the service.

This was the easiest and quickest t mobile visit I have ever had. I wish I could remember the guys…read morename that helped me because he was amazing. I initially just went in to get a quote for a trade in and he ended up talking me into getting a new phone (I was going to get one anyways but not this soon lol) I ended up upgrading my plan and getting the new iPhone 15 plus because they had the pink one that I wanted. I prefer Samsung but I only got iPhone so I could FaceTime my daughter when she's away. He helped me pick a case and protector cover that would really show my phone and he really got me with the Netflix promotion lol. There was no one there so he was quick and easy with the transfer and purchase. His rapport with me was also elite. If I ever go back he would definitely be my go to guy

Spencer gave me the best service ever. As long as he is with T-mobile, so am I. He was very…read moreknowledgeable and helpful. As a brand new customer, all I can say is I'm extremely satisfied with my new phone & plan and it's all thanks to Spencer. Grade A employee for sure.

Awful store! Employees don't seem to know what they're doing and the manager, Kayla, is simply a…read morepoor leader. She is as unprofessional as any manager I've ever met and simply doesn't understand customer service. After meeting her, it is easy to understand why the employees are so ill-prepared to take care of customers. Avoid this location.

Exceptionally nice store with knowledgeable staff. Tony was extremely helpful today and most…read moreimportantly patient. My husband will ask a zillion questions. This is not an easy job and they deal with a lot of angry people over service and billing issues on a regular basis which I have personally witnessed . I was totally grateful for the expert customer service we received .

Robbie is the best great customer service, just to accommodate mean he left one location to go get…read moremy phone watch at another location... NOW THAT GREAT SERVICE

I have been to this place every time I have a computer issue...no matter if it's big or small…read more Best customer service EVER! I never wait long to speak with someone whenever I go! The people who work there are so knowledgeable about their craft and they aren't stingy with that info. GO HERE! I trust them with all my tech needs!

I'm so grateful for Experimax! I updated the OS on my 2016 Macbook Air and didn't back up the…read morecontents on an external drive. A few days later, my admin password stopped working and unfortunately FileVault was on! I stood to lose 4 years worth of files. I spent a long time with Apple support on the phone, online. Both times, their final recommendation was to just wipe out everything and start over. Fortunately, Experimax was able to rescue me. I had a password for the hard drive itself and Eric was able to boot the computer using another device, which allowed me to get access to the hard drive. He patiently let me hang out at the store uploading files into iCloud. Afterwards, I had the hard drive wiped out and installed Catalina. The cost was ~$87. Many thanks!

Went to the Verizon on 378. I hate I can't remember his name but he was AMAZING. Really great…read moreattitude and helped me anyway he possibly could. If anybody knows his name please let me know!

Overall an amazing an professional experience! I was dreading going as most people do in dealing…read morewith cellular service. I was greeted at the door and only waited 5 minutes before representative assisted me in upgrading my current plan and discussing upgrading phone. My plan was actually made better and less expensive and added Disney plus and unlimited data! Went back a few days later to get new iPhone 11 Pro for my son and took about 20 minutes total. Yani, our sales rep was very patient and professional and explained all charges I would see on next bill and how to access the new add ons. She made sure we understood everything and were pleased with changes! Recommend Verizon to anyone looking to change and improve their cell provider.

I cracked my phone screen a few months ago, and had it replaced here. I'd heard really good things…read moreabout this place, and they were the only place that could do it A) the least expensive and B) same day. I dropped my phone off, and came back in an hour like they told me to. The screen look wonderful, minus a little itty bitty chip near the speaker (like pin needle size, nothing major). So, like a few days later, I cracked the corned of the screen (I have really bad luck haha), near the speaker, but not on the "screen" itself. So that voided the warranty that they offer. Anyway, since they've replaced my screen, my phone doesn't black out like it should when I answer a phone call, and I've hung up on many, many people mid-phone call. In their defense, I never took it back to them because I figured the warranty had been voided and they probably wouldn't do anything about it. That is the only problem I've experienced since having my phone screen replaced. A few weeks ago, I cracked my screen again (this time it was in an Otterbox, ugh!). I plan on taking it back to Cellular Source to have them replace the screen. Overall, I would recommend this place.

Ordered my Galaxy Note 2 screen on Thursday and my phone was fixed by 12:30 on Monday afternoon. I…read moregave Travis my phone at 12. I told him I was VERY happy with his work but didn't want to see him again...lol! His work, attitude, and ethics are OUTSTANDING. If I do happen to damage my phone again, I will definitely return!