As much as I hate to say it, I'm very unsatisfied with their work. I went to have a new car stereo installed as my vehicle didn't have the bluetooth technology. They talked me into a $200 system that connects to your existing car stereo and "works exactly the same way" according to the sales people. Well, it doesn't work the same way at all. It's a huge pain in the rear to have to turn off the bluetooth on my phone to listen to the radio, then if I get a call, hurry to to turn on the bluetooth, change the radio station to the station you have to preset for the phone to connect then wait for it to connect and then answer the call. For one thing, this equipment is dangerous. I've missed several calls trying to do all that while driving and realized how ridiculous and unsafe it is. Secondly, it's terrible quality and looks shotty installed in the car. The equipment they sold me on was junk, and I feel they were just trying to push these units to get rid of them, and it costs almost the same as the stereo I wanted that included the blutooth technology and worked by simply answering the phone when I got a call, not having to make sure everything was set to the proper channels and settings before I could answer. The worst part, is the work on the installation. Not only did they break my cup holder latch during the process (which I didn't realize until a few hours after I left, but knew it wasn't going to do me any good at all to take it back cause how do I prove it wasn't like that previously?), but the workmanship is terrible. There are literally wires hanging down from under the dash and next to the door. I have gotten my foot hung up in the wires a couple of times trying to hit the brake or setting the emergency brake. I keep trying to tuck the wires back up under there and get them to where they won't fall out, but eventually they work themselves back out and become a huge liability again. The microphone doesn't mount correctly and is held on by a wire being hammed between the microphone and the mount bracket. All of that, and the sound quality on the bluetooth connection is terrible. It literally sounds like something you'd get for $19 at a discount store that sells anything but electronics. Honestly, I'd never go back to Norton's to buy anything and I certainly wouldn't get an installation done from them. I considered going back to them and having the stereo I wanted in the first place installed and all this nonsense taken out, but with the quality of the work put into this one and breaking the cup holder, I'd rather do it myself. The only reason for two starts instead of one - they were very nice. Granted, that niceness is what got me to buy into the whole "add-on" bluetooth unit, but nonetheless, they are very nice people to deal with. read more

I have had multiple systems installed at this shop. Mini Cooper, Genesis Coupe and BMW M5. Now I`m getting ready to install a system in my Toyota Tacoma. Now they didn't have the hardware for the Tacoma so I ordered it myself, but that is not the Shops fault. The lady that works there has always been super informative and smart providing information regarding their equipment and the install process. Their personnel who install the systems are professional and detailed in making sure everything works well. Plus if there would an issues all you would have to do is address it and they will fix it. I don't understand how people say they have an issue with this shop and just fix it somewhere else. In my eyes these guys get 5 stars... read more

Great work and great service. I've been using Nortons for many years and several different vehicles I've owned over the past 13 years. They have always taken great pride in the work they do and are very knowledgeable of the products they sell. I've never had any issues with the the quality of work or services they provide. I would highly recommend Jessica and the staff at Nortons for your car stereo needs in the Columbia area. read more

Honestly the WORST place to can bring your car . A bunch of idiots putting wires and amps in your vehicle incorrectly! Spent 634.72 and had to go To Best Buy and spend another 221.45 to correct nortans subwoofer install read more

If you want quality work please look elsewhere. Norton will install a system for you but it will not work properly. I wouldn't recommend them to anyone. read more

After buying a used car with a broken CD player, I discovered Norton's Stereo. They were very helpful and professional. I found the system I wanted on their website, gave them a call, got a quote and off I went. The staff didn't try to up sell me. Installation from start to finished took about 1hr 15mins. They returned my vehicle with everything that went in working, came out working. The technician showed me how my stereo worked, and I was on my way. I would highly recommend Norton's Stereo on Two Notch Rd to anyone that needs a radio or wants to upgrade their old radio.Prices are reasonable. read more

I went here for info on my stereo and the guy was extremely knowledgeable.. I actually had my stereo installed at the flea market not by norton and they did a not so good job.. When telling my car place who installed it I told them norton which was incorrect.. I am sorry.. Norton actually told me what I needed to do to repair it. I would definitely trust these guys to install my next stereo! Thank you and I'm sorry again. read more

This is either a front for something entirely different or Norton's simply doesn't need anyone's business. They refuse to accept appointments and only offers "first come-first serve" service so I called ahead, confirmed the $500 item I was planning to install in my wife's car as a Christmas gift was in stock and let them know I had to drive an hour to get to their store. Upon arrival at 8:30 am I was told that they wouldn't even start on the 3.5 hour installation until 1:30! Not only did they lose a $500 sell for being so customer unfriendly, my family/friends will NEVER do business with them again. Oh yeah -watch out for the bums and scums that loiter around this establishment as well. Definitely wouldn't send a wife or daughter there alone. Again-based on my experience, this appears to be a front rather than a legitimate business. In this day and age, I can't imagine any other reason to turn away a customer who is ready to spend and who called ahead to. Ale sure he wasn't wasting a 2 hour round trip.. read more