Top Notch, These guys can get it done. Ask for Frank, his knowledge of being in the industry for a…read morenumber of years should tell the whole story. You know I will tell it like it is. Just saying. JH

I was a repeat customer until recently. The so-called owner was very arrogant, unprofessional, and…read moredownright nasty. He didn't like the fact that I questioned him about new charges I was told I would have to pay for looking into the original issue I brought my vehicle in for just a couple of days prior. I said to him that I had just paid almost $1700 for looking into this issue along with repairs for other services the diagnostic revealed needed to be done and I didn't understand why I had to pay again and the original issue was never resolved. I am sure the average person would question paying additional money but I guess I'm not average because it insulted him. I understand if I needed to pay additional money for parts or the labor for actually getting the issue fix, but I was asked to pay for the tech to look into the same issue I just paid him to look into a few days prior. In fact, the same day I went to pick up my car, I had to turn around before I got home and bring it back for the same issue. After immediately bringing it back the technician (Shaun who was very nice and helpful) stated he would need more time to look into it and to bring it back the next week because they are closed on weekends. Well after I brought it back on Monday of the next week, I questioned Mr. Owner, (Alex ) and he sat erect in his chair and with a raised tone of voice began to read very aggressively from the computer in front of him spewing a list of services that had been done on my car saying none of them had anything to do with what I was currently there for. He stated that he didn't appreciate my insinuating his business did something wrong and that I needed to leave! I said to him I understood what he was saying but I didn't appreciate his delivery and his business may not have a successful future if he speaks to customers in this manner. He became indignant and stated "he didn't need my business and that he had several successful businesses and as the owner he could do and say anything he wants to and there's the door you can leave !" I want Alex to know that my business/$1600 may not mean anything to him but it was a huge sacrifice for me to pay and if future customers are treated in such a way, those dollars or lack of dollars add up and customer retention can make or break a business. So now I am out of lots of money and still can't see to drive after dark because of an electrical issue causing my headlight bulbs to blow out has not been fixed. So I would think twice about taking your vehicle here or you may end up spending lots of money and then told you aren't valued as a customer and to get out of the establishment like I was told to.

First time I took my car here was just for an oil change and tire rotation. I checked my oil the…read morenext morning and it was below the L line. I was hoping it was an honest accident, so I tried them a second time for AC service and oil change. I made an appointment and dropped my car off first thing in the morning- didn't hear from them all day until I called before they closed and they told me they FORGOT about my car and would do it the next day. Oh, and my car had no oil in it again after they changed it.

Great shop, gave me a reasonable quote, told me it didn't need to be done right away, and didn't…read moreover recommend other service. I will be going to them for my Toyota needs for the foreseeable future. Everybody that helped me was great to work with.

Fantastic service, very fair price. I was very impressed with their honesty and flexibility in…read moregetting the repair I needed completed. Recommended highly.

Spring 2025 we finally had Rushing Automotive address an AC leak that was dripping into the…read morepassenger floor board. My wife had been driving the car for over 2 years with the AC off dreading a huge bill to repair or replace the compressor or some other expensive repair. Chip told us to come in for a free AC checkup and once he got them to look at everything, it was a plugged drain line! NO Charge! Can't say enough good things about Rushing Automotive and Chip. Honesty and professional car service and repair is greatly appreciated by me.

Everything was great from start to finish! I was given two estimates with options for the new tires…read moreI needed, annd was anble to come in next day to get them put on, once I approved the estimate. I arrived for my appointment and they started on time and finished more quickly than they had predicted when I made the appointment. Waiting room was clean and comfortable, I even got a delicious coffee while I waited and worked on their free WiFi

I have been taking my Corolla here since Jan 2024. I really love them! I believe them to be…read morehonest. They have always gotten my vehicle back to me when promised. The inspection reports they send to my phone are always clear and have photos to show me what they're talking about. I have taken my car here for oil changes, tire rotations, flat tires, problems with the fuel tank vapor line (mice chewed a hole in it), new tire pressure sensors (my car has over 240K miles on it), cooling system service, new brakes, and gotten the A/C fixed. I have never felt that they were ripping me off. They've never tried to get me to have something done that I really didn't need. I am very happy with them. Highly recommend.

We bought a used vehicle here last year from here, and a few weeks later it needed some normal…read moremaintenance. This car was not an Audi, however it was is excellent shape, inside and out. This dealership, the staff, all of them, treated us and our car as if we did purchase an Audi. The following year, we came back to purchase an Audi because I fell in love with the loaner I was driving while the other vehicle was being repaired. They got me good lol! The staff here is very friendly, and knowledgeable, and professional. Now I'm happy twice. Lol Go see Devin

We developed a problem with a bad shimmy in our car returning from a trip to Charleston. The…read moreservice department informed us that we had a bent rim and wanted to replace it with a new OME for $1200. We found a rim at a savage shop for $410. Before installing the replacement rim, we took the car to a tire shop to get new tires. There was nothing wrong with the original rim that was on the car. We had lost a weight that balanced the tire, causing the shimmy. We never returned to Audi in Columbia.

They were very nice to deal with. I was able to schedule an appointment for the same day. They also…read moreappeared honest in their recommendations and explanations. I would consider them again.

This shop is top tier, honest fair shop they wont rip you off im a single woman have took my cars…read moreto different shops they took advantage of me over priced me and dint fix my vesicle..this shop fair across the board i needed so many parts for my jeep it took a while to fix i dint mimd waiting the waiting are was so clean.i will only take my veicles to them 10/10 will definitely recommend...

Customer Service: 5 Location: 5…read moreCleanliness: 5 Affordability: 5 I stopped by this Mavis Tires & Brakes location yesterday, because I had a feeling that my vehicle was in need of some new brakes. So I called first thing in the morning (0800 am) to see if I needed an appointment,  and Seth (store manager) said that they do a free brake inspection. He encouraged me to bring my vehicle into their shop within a hour, he felt very confident that they would be able to get too it quickly.  Upon entering the shop I couldn't help but to notice that the facility was very clean and well maintained.  Seth was the first employee that greeted me, and he was very professional. He quickly got my vehicle into a bay, and within 15 minutes one of his employees was conducting an inspection. Once they determined that I needed new front rotors, front disc brakes, and new rear shocks. Seth provided me with a price quote. I felt like their price rates were affordable and comparable to similar repair shops. I was very impressed with the customer service that I received, hopefully I wont need to return because of the repairs. Seth pointed out that they warranty their work, which is 12,000 miles or one year from the date of repair. I sure we will back in near future for repairs

So many issues with getting 4 new tires installed. My daughter made an appointment for 4 tires to…read morebe fitted to her explorer and after some confusion on product choice (I had called and confirmed tire choice) we dropped the vehicle off. after 2 hours we get a call saying having problems locating correct tires (tires arrived on Friday, it's now Monday and they were looking for the wrong tread) and then it gets worse. in addition to this they inform me that she needs struts and shocks...car is a 2023 with 40k, serviced by ford so no it did not need this obvious attempt of upselling. but wait it then gets worse. When I go to collect the car I notice that we have 3 Michelin and 1 Goodyear tire fitted, order was 4 Michelin, also no valve caps fitted (fitter in office said that "he didn't do valve caps") As I was going somewhere I asked them to resolve the issue and I would collect next am... pick up day was not much better. They were very apologetic but we now only have 2 tires caps and I insisted they check all 4 tire pressures. 2 were correct at 33Psi but two were incorrect so I insisted they reset them. How can you fit the wrong brand of tire and then have such lapse customer service that you don't even try and make things right?.... lesson learned to consider other suppliers as Mavis seem very poor on their service practices.

I needed to find a place in or near Columbia to get the oil changed on my gently used ( 2012 192k )…read morePrius V. I found Turnage Auto Care through Yelp and made the appointment right through the Yelp app. Tyler messaged me and set everything up. Aaron greeted me right as I arrived and got the process started. While changing the oil they inspected my car and found a few issues with the tires I mostly knew about. He offered to send a quote to replace one or all tires & TPMS sensors ( which my 13 yr old car was needing ) I liked that they quote through a text link so you can see the cost and everything associated with the repair. You can decline the service or accept it. We talked about tires and sensors and ultimately decided to go with a better tire than quoted. They priced the cost and labor very competitively and I approved the service. There was no pressure at all during this transaction. Just information and options. I definitely was happy to find Turnage Auto Care, Tyler and Aaron. I'll be bringing both of my Hybrids to them from now on!

Best place I know of in the Lexington area to get your vehicle serviced. Tyler at the service desk…read moreis on top of the game on professionalism . Anthony one of the mechanics is both knowledgeable and professional. My AC service went through accurate troubleshooting and service. There aren't many honest auto reputable auto service centers around but this is certainly one of them.