You'll get the wrong part. Then you may get defrauded of your money when you try to get a refund.read more

I purchased a new battery after the old one tested poorly. The store employee seemed to struggle…read morewith the battery installation. In the end, the positive terminal was not fully tightened, as I could move it by hand. The "technician" stated that it would be "just fine". When I got home, I loosened the terminal end and pushed it down snugly on the battery post and re-tightened it. It's important to note that I drove past O'Reilly and Auto Zone to get to Advance. Guaranteed, I won't drive as far next time I need auto parts or service.

Ordered in channel vent visors. They ordered for a completely different truck, Returned these and…read morereordered, and they got wrong ones, tape on vs in channel, again. This used to be my go to parts store, but i havent the time to order 3 or 4 times every time I need something. Nice people's, but unable to order correctly. ​

i do all my shopping at o'reilly they have friendly sales and are always ready to help anyway they…read morecan

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Under no circumstances should you take your car here. They are the worst in customer service, they…read morenever have a manager there to speak to, they lie and say they do things they don't do and their work makes it seem none of them are qualified for the job. If you see any good reviews, ignore it. I would take the chance of googling how to do anything on my car before I ever stepped foot at this auto care center.

I went here to get an oil change, tire rotation, windshield wipers, and headlines changed…read more Took two hours and then getting the paper work rewritten also took an additional 30 minutes. They stated that my front tire lug not was loose and to get it checked but was safe to drive till I can go somewhere else.. ok.. I started driving it back home and noticed a really loud noise and when I break it started shaking really bad and felt that I couldn't stop unless I was only going 20mph. In ideal my car keep making a really loud noise under my feel as if the breaks was failing. Doing anything driving seems like it keep getting worst. My tire pressure is super low and my oil life is at 40% weird. I never had this problem or even had a loose lug leading up to going here. My mother called them and they told her they told me that two of my lugs was completely broken and split in half! Not what they told me I even asked them to write it down for me so I can be able to have it on paper... What is going on. Why did I come here with simple things and left with dangerous hazardous concerns. Went to BO TIRES and they told me that I shouldn't have even drove it and that Walmart broke it since it was recently broken and not an old break just a fresh brake. Ridiculous, even the old ladies that were sitting with me heard what they told me so having them tell somebody else that they told me that it was completely broken and it was two of lugs broken split in half and that it was dangerous, was totally not OK because that was not said to me even when I asked them to write it down on paper for me ....

My husband and I were out of town (about 3 hours away) and our 17 year old daughter needed a new…read morebattery - the team at Auto Zone in Red Bank took the best care of her!!

I love Auto Zone! They have an point award system base off per$20 purchase. Pricing is competitive…read moreto other parts stores. If you can order online you'll save more money with Rockautoparts.com but if you need it today auto zone is a good choice!!

Sunday morning blown hyd hose Call ask if they can make me…read morea hose "Well I know how to run press just not sure on fittings " Well I have old hose we will figure it out Went above and beyond Absolutely recommend this store Thanks for getting me out of a jam

I had come into the store to return an alternator core and some items I did not use…read more I purchased the items in Alabama. The clerk started by saying he could not accept the items because the Alabama store was nit a corporate store. There was no store number on the receipt. I was forced to call the AL. Store to get their store number. While I was at the counter the clerk took three phone calls and completed their orders while he left me standing there. The receipt I had showed I paid with cash. He said he only had $100.00. I offered to only return two items today. He made some phone calls and they decided he could do the refund. In the process of doing the refund he said he couldn't do it because I was given a discount. I left the store.

Took car in for oil change and tire rotation. They provided a list of optional services. Declined…read moreto perform rotation because of lug issues and advised me to order replacements lugs online (far less expensive) then return for the rotation. Save money and complete service without issues

Had the best experience at Abbott's Tire in Lexington yesterday. I literally ran over a pocket…read moreknife right near their shop and had to pull in and was already having a terrible day. Even though my tires are through another company, they didn't hesitate to help. They put my spare on quickly so I could make it to that shop before they closed. They were so kind the whole time. Truly went out of their way for me when they didn't have to. I'm so grateful. Highly recommend them!

They have worked with me on pricing and finding not just tires but rims. Tires have held up for a…read morelong time. A very small business but open Sundays. Very good service, quick, and they also rent U-Hauls and even have a health food store in the office!

I would give them a 0 if I could. Don't stand behind what they say. When I questioned the…read moremanager/owner about standing behind what their employee said, she became very rude and tried to justify why they weren't going to stand behind it.