Upon arrival, I was greeted and offered water by an associate. The waiting time and next steps for…read moreservices were explained thoroughly. This was my first visit at this business, so I appreciated the prompt responses. The service did in fact take around ten minutes. The technicians made recommendations on additional services I should consider as well as th oil I should purchase. The value was equivalent to the service requested. I would recommend this business.

Pulled up and was immediately greeted and offered a bottle of water. Tech was friendly and even…read moretalked me into a price which was lower than what I expected. I was going for something I didn't need for a new car and it's first oil change. He was great and the team was on point. I have had a great experience both times I have gone to this location, with two cars. My only feedback would be to find a way to link cars to a single account so I don't have to spend time adding my info for each car I have. You should be able to pull my data and then just add the cars as I come. Very minor but would be a great way to improve the experience even more. Overall, great job and I recommend this location.

I move to SC exactly 6 weeks ago. I couldn't get the Lincoln dealer to answer the phone so I…read morethought I'd try this oil change location. They did not put my oil cap back on. My Lincoln has smelled like burning oil ever since. After telling me he'd give me a refund for my troubles...the manager didn't do as he said he would and didn't reimburse the $25 filter. He will never get my business again. The ladies that did my oil change were too deep in personal conversation to care about safety or accuracy. Do NOT patronize this business. Not only will they not take care of you, but they will gaslight you. No one ever called me back. Horrible customer service and experience. RUN...don't walk away from this business. I have oil burn smell every time I stop. Ron was the only good thing about this experience. Mack and the owner are a JOKE!

Paulie is awesome and these guys are great. Brought my car in to replace the oil pan and valve…read morecover gasket when a nearby shop wouldn't do it. Not only did they do it, they got me back on the road the same day. This shop is now my go-to oil change and maintenance place.

Would not recommend. I purchased a starter and had this company come out to replace. They claim…read morethat they recommended at my appointment a diagnostic to my partner which was not true. They only offered a diagnostic after they replaced the starter and stated it was the battery. When they finished the replacement they told us to replace the battery, which we did, but the car continued to not turn over after multiple attempts. My partner took the car to another mechanic in town to see what else could be wrong. Mechanic in town stated that whoever put the starter in put it in incorrectly, they cross threaded the starter, and now the part is no longer useful. When I reached out to the company for a refund regarding the service they kept stating they offered a diagnostic, which again was not true, and they blamed the part and not the individual preforming the service. They basically only offered to charge me more for coming out again to check their own work, only offering to waive appointment fee. Again I would not recommend this company

From the owner: This family owned and operated business is by Kenny and his wife Hannah. We are kind, caring, and…read moretry our best to go the extra mile to make sure our customers are satisfied with our pricing and work. As a mobile mechanic, we come to the vehicle so you can skip out on paying tow truck rates. Not to mention, we bill $50 hourly compared to a shop ($120+), so you can rest assured you’re getting a good deal for great service. We can do just about anything and work on majority of vehicles, motorcycles, along with machines such as ATV's, lawn equipment, etc. If it has an engine we can definitely take a look at it to see if we can figure out what's needed.

Shout out to the guys on Tulip Oak Dr. Great job this morning. They were fast, courteous and…read moreinformative. I will keep on coming.

On January 13, 2026 I went to the Take 5 on Tulip Oak Rd in Columbia, SC. The only service I…read morerequested at that time was an oil and oil filter change. When the service was almost complete, I was told to turn my key 2 clicks in order to reset the change oil notification. When I turned my key, my check engine light came on and it had not been on previously. I alerted the worker of this and he said to the gentleman working under the hood that my engine light was on and "she claims it wasn't on already when she got here". The finished the oil change and the light was still on. The advised that they did not have a code reader so drive my car a few miles to the Auto Zone, have them run the code, take a photo, drive back and then they'll "let me know" if that's something they cover. I drove directly across the street to another business as I was afraid to drive it all the way to auto zone. They ran the code and discovered the wrong oil had been put in my car. They used diesel engine oil for my Jeep .. not only that, there were pools of oil all in every crevice of my engine as well as oil dripping off the front of the engine block. I have called corporate and they said it's not their issue because this is a franchise and they don't know who owns it nor do they have the contact information for the franchise owner. My engine is now making rattling noises and the dealership mechanic has advised me to not drive it until it has been looked at.

Unfortunately, I live near the Kershaw County nail bandits and I have had several tires that have…read moreneed to be patched or replaced this last year. Andrew at Mavis has time and time again taking good solid care of me. Make sure I've gotten fair pricing and fast efficient service. The tire prices were comparable to other local retailers and their warranty that allows for a decrease in replacement cost by wear and tear has saved me more than once. Some of their larger more aggressive engine work can be a little pricey, but for tires and brakes you can't beat Andrew and his crew. Five star recommend.

I've been going here for all tire services even before when it was called NTB and bought out by…read moreMavis. The professionals who worked here were always knowledgeable on what I needed and always assisted with helping me get the best tires without breaking the wallet. If you've bought tires here, they offer free tire rotations and air fills. My recent Tesla tire rotation was serviced by the manager Kersin. She was really professionally & made sure I was in and out. The mechanic who worked on my Tesla was Terry. From what I've seen, he definitely worked the fastest and more efficiently of the few techs I've seen in the bay that day. He did my tire checks and rotations in around fifteen minutes and I was back on the road. Looking for quality, fair priced, and professional tire services? Highly recommend Mavis on Two Notch.

So thankful for the guys at Brown's this morning! They helped me on the spot and were friendly and…read moresuper informative. They don't pressure you and let you make an informed decision about the work. Love they are local and have such a down home feel!! Thank you guys! My car is riding smooth! #shoplocal #brakejob #smoothriding #helpedagirlout #fast #reliable #honest #neighborhoodshop #likebrandnew

From the owner: Brown's Oil and Lube is proud to be Elgin, SC's favorite one-stop shop for oil changes and tire…read moreneeds. We approach all of our work with honesty and integrity, and are proud to offer our community the best service at incredible prices. Whether you're looking for a simple oil change, or are in need of a new set of tires, we look forward to welcoming you in soon.

Fastest service I've ever had in 20 years of driving. Did an alignment on my 4x4 pickup in less…read morethan 45 minutes. Great deal, reputable name. Didn't try to sell me anything I didn't need and didn't tell me horror stories about my suspension!

Made an appointment a week in advance to get new tires. What a stinking joke. Took off work in…read morethe morning for this appointment............. only to get there and.........NO TIRES! Tried to upsell me but I split and went down the road to another tire store. This seems to be a reoccurring problem at this place.

I have been to this location twice in recent years, once for a tire patch and most recently for a…read moretire replacement yesterday. Cody, the manager, was very helpful in finding me another tire same day when I realized I had ordered the wrong one (which surprised me enough as I have very low profile, harder-to-find tires) and getting it mounted and installed quickly and hassle free (while saving me ~$75 in the process). I also felt plenty comfortable leaving my car with them and handling my aftermarket wheels with care throughout the process. Overall great friendly staff who are willing to help on even a busy day. Clean store in a good area, but waiting room seating is fairly limited - you might end up at Krispy Kreme next door under the pretense of needing a place to sit (and... donuts)!

Rewriting and reposting the review since I was responded to for my last post by Lee but the promise…read moreto "escalate" and resolve the issue was then ignored and passed on once again for what seems to be countless times. A timeline was given for 2 business days on April 20th for a response. Very unfortunate and unprofessional. My recent post: "I had a very frustrating experience with Firestone in Elgin. After a repair they performed, my battery started having issues that weren't there before. My entire car would shut down out of no where I ended up having to go to another shop to get it fixed and paid out of pocket. When I tried to get reimbursed for the damage caused, I was sent through their claims process and spent 4-5 months going back and forth with both the local store and a claims representative. I was repeatedly told my case was being "escalated" through 4 different channels (local manager, area manager, district manager, and corporate manager) and that I would receive a follow-up call within 3-4 business days and I'd always call a week later to follow up when those calls never came. I worked directly with Jayden Moore at the Elgin location during this process, and despite multiple follow-ups, nothing was ever resolved. He blamed the other mechanic and didn't take responsibility when the evidence of the issue always pointed back to Firestone and the work they did. The problem was always the battery and the other location fixed the issue which is clearly stated in the invoice. He said the other shop was claiming to be the "knight and shining armor". Very unprofessional. The lack of communication and accountability was the worst part. I wasted months trying to resolve something that should have been straightforward. In the end, nothing was done, and I was left covering the cost myself. Their year warranty on their workmanship, even after Firestone checked the vehicle after the damage was done that I had to pay an extra $120 for (Date of inspection - Jan 2nd), holds no truth. I would not recommend this location based on my experience. If something goes wrong, don't expect timely follow-up or resolution."