Was on a road trip and my phone's long-suffering USB port finally crapped out for good. This was a…read moreproblem as I was on a drive between Georgia and Texas. Fortunately, I checked uBreakiFix locations along the route home and it turned out that there was one on the way. Sadly, it wasn't just gunk in the USB port, but it was corroded enough that it needed replacing, and the parts and labor came to about a hundred and sixty dollars. I was very satisfied with the time it took. From dropping the phone off to completely replacing the USB charger took a little under an hour and a half and then I was on my way. Remarkably quick service and friendly, courteous personnel.

too expensive, the staff are lairs, and one looked high last time i was there. overall, go to other…read morelocal computer shops,

Have been with V three years now. We live way out in the country so cell phones and WiFi can be a…read moreproblem, but boo boos don't happen often. We have very good service and are completely satisfied with our phone carrier.

I had my mother go to the Verizon store so that I could add her to my account, get the same plan…read morethat I have for my other phones, and get a new phone for herself... not only did the process take forever, the sales rep a.) had problems calling my number...or look up my number - I'm already a Verizon customer; b.) got the plan wrong; c.) added things that i didn't need/want/have on any other phone on my plan... I had to call Verizon again to correct the plan even after my mother spent hours in the store...

My daughter dropped her iPhone 6 and cracked the screen as well as broke the headphone jack…read moresomehow. This caused her to only be able to use the speaker for phone calls. Brought it here and in about 3 hours he had it repaired. Very reasonable prices as well.

From the owner: We Specialize in the repair of Apple Products, including but not limited to iPhones, iPads,…read moreMacBooks, iMacs, iPods, and Mac Pros. We also work on PCs, Androids and Windows Phones.

I give It 10 stars if I could , awesome service and great price!!!…read more My iPhone was trashed as far as I'm concerned but now it looks the day I got it, I love my iPhone 7 Plus more so I had Matt put a new battery in her and we back in action!! Thanks for a job well done!!

While exiting the parking lot of a small retail center, I came across this shop. I remembered I had…read morea cell phone that I could no longer charge because the charging port was worn out, so I decided to stop in. I spoke with one of the gentlemen working that day and explained my situation. He assured me it was something they could fix and that it would only take a day or so. A few days later, I finally remembered to bring the phone with me and dropped it off. Just two days later, the charging port had been replaced, and the phone worked as well as it did when it was new. The repair cost was about $58, which I thought was very reasonable. The team did a great job, and I really appreciate the quick turnaround. This isn't my main phone, but it's nice to have a reliable backup again.

Sigh. I had to come to The Orchard when I was having problems with my old iPhone. My closest Apple…read moreStore is in Baton Rouge, so Apple has these little orchards popping up in cities so they can diagnose your problem without you having to have to drive too far. While I appreciate the clever name and convenience, having to go through phone issues is always so annoying. Especially since I didn't consider my iPhone 7 to be a dinosaur yet, but I guess I was wrong. Look I'm an Apple girl all the way but I've come to realize that all Apple users are basically their bitches. Think about how attached you are to that thing and when it breaks you're shelling out the dollars just to get it or the newer version of it back in your hands. All that aside, the guys here were so nice and helped my issue but basically warned me to brace myself...my phone was not much longer in this world. They were right. I'm an iPhone X owner now. Apple's bitch for life :)

I brought my phone in because it wasn't holding a charge. The staff was incredibly friendly and…read moretook the time to explain the repair process to me. They tested the phone, identified the problem, and ordered the part all in the same day and, when the part came, the repair was very quick! They even allowed me to keep my phone while the part was arriving. Will definitely be back!

So I came in with a foreign phone and the sim card could not work in my phone. I was denied a…read morerefund by the manager (stating the reason my lack of credit card) through the sales associate and indirectly made to buy another phone from Walmart just for the sim card to work or loss my $45 (for the sim and one time activation fee). I knew he did that because he noticed I was new to Lafeyatte. Reluctantly I got a new phone and came back to the store and went back to get it fixed. I met a new associate and she was super nice and friendly. Her nice attitude made me let go of what previous happened. I'd be giving a three star rating because I honestly was not satisfied with the treatment I got from the manager. I'm pretty sure I'd stay away from the store.

been to all at&t locations in lafayette, this one is by FAR the best. customer service is top tier…read more greeted as soon as you walk in and helped as fast as possible. Every worker there is great, but, Devon.. is superior. super friendly, very helpful, and kind. helping 3 customers at one time, can't get any better than this location. 100/5 stars!! give my boy a raise!

Helpful and friendly people in this store, I got what I needed quickly and that's about all I ask…read morefor in a phone store

super nice people they will do all that's possible to help. perfect service. when I got there the…read moresales person reserve me with a smile. Had a little small talk but it was really nice full of laughter. We had a phone with a guarantee

Excellent service!!! They were open on a Sunday and took my phone right away and fixed it. Great…read morepeople, great service, great location. They did more than anyone else did. I recommend them 100%. The best!!!

Excellent service, repaired my iphone xs max screen and fast yeah! Brennan & Jr's Apple Tree are…read morethe best two shops in Lafayette, inexpensive, yet 100% satisfied! Highly recommend them! 10 Stars!

I am startled as to the level of incompetence exhibited by the employee's and management here…read more After a long wait for service, I was unable to get a strait answer from them regarding the financial details regarding an upgrade. I received a "word salad" only. I went through with the upgrade anyway. Of course they did not have my desired phone in store, so it had to be ordered. Upon arrival a few days later, I was unable to completely transfer my old phone's information to the new phone, and despite my best efforts received a spiraling wheel of death as the phone waited to upload/sync or otherwise make itself ready for use. I made another trip to the store regarding the new, non working phone and my now disabled old phone issue. After another long wait for service and no less than three equally incompetent employee's, I asked to cancel the sale/contract and restore my old phone as it was. I was of course then advised that I needed to go home and retrieve the new phones original box. SO now three trips to this store. Upon my arrival with any and all items that came with the new phone, I was told I had to pay a $50+ "restocking charge" for the non working phone. If this experience is common for them, I do not see how they stay in business. They certainly will not get any more of mine.

This story is stunningly shady. Stay away from this store. Allen and the young manager WILL try to…read moreswindle you. Get this. My wife brought her phone in for an upgrade. We didn't want to pay too much more than our current bill at the time so she asked for the cheapest option. This guy, Allen told her that going with with the "promotional upgrade" of adding a line and trading in her phone for the 14 would be the best bet. We paid for the upgrade. Phones were taking a while to transfer data, so Allen told her to take it home and let it finish then bring it back the next day. We did that... to find out that her phone was suddenly not eligible for the promotional trade in deal... which we already paid for, so now our bill was going to be WAY more expensive. So we tried to return the new phone and start over. They wanted US to pay the $50 restocking fee...for their mistake. This is only the beginning of their shadiness. I ended up biting the bullet and paying the fee (thankfully the peeps at ATT customer service over the phone gave me a $50 credit for my next bill) and when I confronted them about their lame business tactics, this manager came out and said to my face "You're wife told us she was trading in an 11 but yall gave us a 7 to trade in. That's why it didn't work. I was out on the floor during the transaction." Here's the thing though... She was NOT out on the floor during the transaction. She was in the back. I informed her that I actually was on the floor with my wife when we told Allen it was a 7 AND showed him the phone. Allen had the phone IN HIS HAND and looked it over. Apparently he can't tell an old 7 from an 11. Also, the original paperwork showed that it was a 7 that we were trading in. Allen and the manager full on lied and worked up a story together to cover their mistake about "mishearing the words 'seven' and 'eleven'". Another worker who was new and actually trying to help was pulled into the back by Allen who was whispering to her about something and would not let her help me. I felt like I was in a movie. These people were comically shady. BUT WAIT! There's more! I called ATT to report them to find out that Allen also added an insurance charge to our phone that we didn't ask for and CHANGED OUR PLAN to a more expensive one without my consent. Luckily ATT customer service fixed everything and gave me a $500 credit toward a new phone. Moral of the story. If you are upgrading, do it online. DO NOT GO TO AT&T STORES. Especially this den of vipers in Youngsville. LA.