Melinda was fantastic! She was so helpful and knowledgeable. I appreciate the great service and…read morewould highly recommend her to anyone!

Bought 2 new phones in April at this store. On May 18th my phone stops working. Go to the AT&T…read morestore in Broussard, because it was the closest. The associate looks on their computer and says "someone" reported my phone lost or stolen. I say well it's not, it's right here in my hands and I didn't report anything. They reactivate my phone. Since then it has been rinse repeat. Yesterday it's happen for the 7th time. We have spent hours on the phone every time, even last night we spent 4 hours on the phone talking and getting transferred to 4 departments. Still even after starting a fraud claim and speaking to probably 6,7,8 "supervisors" we are still with a phone that is blacklisted and doesn't work. What more do we have to do to get AT&T to fix this issue. Oh and did I mention that it was a employee at the AT&T store on Pinhook that knew our PIN number that reported MY phone lost and created a warranty claim to get a new phone for themself. Isn't that great. And after AT&T knowing this they still have not corrected or done anything for me to use my phone. We are now on the 7th time my phone has stopped working.

Was on a road trip and my phone's long-suffering USB port finally crapped out for good. This was a…read moreproblem as I was on a drive between Georgia and Texas. Fortunately, I checked uBreakiFix locations along the route home and it turned out that there was one on the way. Sadly, it wasn't just gunk in the USB port, but it was corroded enough that it needed replacing, and the parts and labor came to about a hundred and sixty dollars. I was very satisfied with the time it took. From dropping the phone off to completely replacing the USB charger took a little under an hour and a half and then I was on my way. Remarkably quick service and friendly, courteous personnel.

too expensive, the staff are lairs, and one looked high last time i was there. overall, go to other…read morelocal computer shops,

Have been with V three years now. We live way out in the country so cell phones and WiFi can be a…read moreproblem, but boo boos don't happen often. We have very good service and are completely satisfied with our phone carrier.

I had my mother go to the Verizon store so that I could add her to my account, get the same plan…read morethat I have for my other phones, and get a new phone for herself... not only did the process take forever, the sales rep a.) had problems calling my number...or look up my number - I'm already a Verizon customer; b.) got the plan wrong; c.) added things that i didn't need/want/have on any other phone on my plan... I had to call Verizon again to correct the plan even after my mother spent hours in the store...

I give It 10 stars if I could , awesome service and great price!!!…read more My iPhone was trashed as far as I'm concerned but now it looks the day I got it, I love my iPhone 7 Plus more so I had Matt put a new battery in her and we back in action!! Thanks for a job well done!!

While exiting the parking lot of a small retail center, I came across this shop. I remembered I had…read morea cell phone that I could no longer charge because the charging port was worn out, so I decided to stop in. I spoke with one of the gentlemen working that day and explained my situation. He assured me it was something they could fix and that it would only take a day or so. A few days later, I finally remembered to bring the phone with me and dropped it off. Just two days later, the charging port had been replaced, and the phone worked as well as it did when it was new. The repair cost was about $58, which I thought was very reasonable. The team did a great job, and I really appreciate the quick turnaround. This isn't my main phone, but it's nice to have a reliable backup again.

Sigh. I had to come to The Orchard when I was having problems with my old iPhone. My closest Apple…read moreStore is in Baton Rouge, so Apple has these little orchards popping up in cities so they can diagnose your problem without you having to have to drive too far. While I appreciate the clever name and convenience, having to go through phone issues is always so annoying. Especially since I didn't consider my iPhone 7 to be a dinosaur yet, but I guess I was wrong. Look I'm an Apple girl all the way but I've come to realize that all Apple users are basically their bitches. Think about how attached you are to that thing and when it breaks you're shelling out the dollars just to get it or the newer version of it back in your hands. All that aside, the guys here were so nice and helped my issue but basically warned me to brace myself...my phone was not much longer in this world. They were right. I'm an iPhone X owner now. Apple's bitch for life :)

I brought my phone in because it wasn't holding a charge. The staff was incredibly friendly and…read moretook the time to explain the repair process to me. They tested the phone, identified the problem, and ordered the part all in the same day and, when the part came, the repair was very quick! They even allowed me to keep my phone while the part was arriving. Will definitely be back!

So I came in with a foreign phone and the sim card could not work in my phone. I was denied a…read morerefund by the manager (stating the reason my lack of credit card) through the sales associate and indirectly made to buy another phone from Walmart just for the sim card to work or loss my $45 (for the sim and one time activation fee). I knew he did that because he noticed I was new to Lafeyatte. Reluctantly I got a new phone and came back to the store and went back to get it fixed. I met a new associate and she was super nice and friendly. Her nice attitude made me let go of what previous happened. I'd be giving a three star rating because I honestly was not satisfied with the treatment I got from the manager. I'm pretty sure I'd stay away from the store.

been to all at&t locations in lafayette, this one is by FAR the best. customer service is top tier…read more greeted as soon as you walk in and helped as fast as possible. Every worker there is great, but, Devon.. is superior. super friendly, very helpful, and kind. helping 3 customers at one time, can't get any better than this location. 100/5 stars!! give my boy a raise!

Helpful and friendly people in this store, I got what I needed quickly and that's about all I ask…read morefor in a phone store

super nice people they will do all that's possible to help. perfect service. when I got there the…read moresales person reserve me with a smile. Had a little small talk but it was really nice full of laughter. We had a phone with a guarantee

Excellent service!!! They were open on a Sunday and took my phone right away and fixed it. Great…read morepeople, great service, great location. They did more than anyone else did. I recommend them 100%. The best!!!

Excellent service, repaired my iphone xs max screen and fast yeah! Brennan & Jr's Apple Tree are…read morethe best two shops in Lafayette, inexpensive, yet 100% satisfied! Highly recommend them! 10 Stars!

While iRepair didn't have what we needed at first, they ordered it and came in relatively quickly…read more They were very responsive and kept us updated! They were able to change out the battery we needed in no time! Would definitely recommend!

Tim is the best! I highly recommend!!! He replaced my battery and I've made an appointment to…read morerepair IPad. Most impressive is his timely Communication !