Great service! They were very friendly, fast, and had fair prices. They went above and beyond for…read moremy situation and when I need help again I will return!

While exiting the parking lot of a small retail center, I came across this shop. I remembered I had…read morea cell phone that I could no longer charge because the charging port was worn out, so I decided to stop in. I spoke with one of the gentlemen working that day and explained my situation. He assured me it was something they could fix and that it would only take a day or so. A few days later, I finally remembered to bring the phone with me and dropped it off. Just two days later, the charging port had been replaced, and the phone worked as well as it did when it was new. The repair cost was about $58, which I thought was very reasonable. The team did a great job, and I really appreciate the quick turnaround. This isn't my main phone, but it's nice to have a reliable backup again.

Went there to get my battery replaced in my iPhone. The man behind the counter easily and quickly…read morefixed my battery in front of me on the spot in less than 15 minutes

Great job thanks for helping me get through a bad day and keep up the great job and the price was…read moregreat and I get warranty that was awesome

Cleaned my charging port and didn't charge, so I came back for a battery change. Fast (left for an…read morehour and a half and was ready when I came back) friendly, phones working great and this will def be the spot for similar services.

great service and can count on them when in trouble, like when your Mac is down and business is on…read morethe line..... used for phone repair also, very talented. I am recommend them for your needs... Brent Leblanc/Allen Breaux Studio & Gallery Inc.

The service at the Orchard in Carencro was top notch. The tech was able to find the issue and…read moreexplain it perfectly. The only issues I had in the replacement process was calling and dealing with apple. The Orchard went above and beyond. I just wish apple did business the way the Orchard does. The Orchard knows customer service and apple can't figure out what 3 to 5 days actually means. I would recommend The Orchard in Carencro way before trying to get help from apple customer support. The Orchard may service apple but The Orchard far exceed apple's customer service!

From the owner: An Apple Authorized Service Provider is a business approved and selected by Apple to sell, service,…read moreteach, or repair any Apple product. At The Orchard, we use genuine Apple parts so you can know for sure that your iPhone, iPad, or Mac will be repaired just the way Apple would. No appointment necessary. We accept walk-ins anytime during our business hours!

Superior service! Kenneth fixed my phone that should have been impossible to do... So I am forever…read moregrateful to him! He was able to save everything on my broken phone! THANK YOU!

Outstanding work for a great price! Bonus! There's a beautiful husky always around, plus an awesome…read morearea to relax while you're device is being repaired!

I went in for a question and had set up an appointment. First off, despite a sign by the door,…read moreseveral of the customers were not wearing masks which made me uncomfortable. Then I got in line because there was no other clear direction for me. Having set an appointment beforehand, I assumed I would be seen accordingly. It did not really matter because I was seen within a minute or two. The guy behind the counter was helpful and friendly. I gave 4 stars because during a pandemic, I was disappointed not to see the mask request enforced by management.

Sigh. I had to come to The Orchard when I was having problems with my old iPhone. My closest Apple…read moreStore is in Baton Rouge, so Apple has these little orchards popping up in cities so they can diagnose your problem without you having to have to drive too far. While I appreciate the clever name and convenience, having to go through phone issues is always so annoying. Especially since I didn't consider my iPhone 7 to be a dinosaur yet, but I guess I was wrong. Look I'm an Apple girl all the way but I've come to realize that all Apple users are basically their bitches. Think about how attached you are to that thing and when it breaks you're shelling out the dollars just to get it or the newer version of it back in your hands. All that aside, the guys here were so nice and helped my issue but basically warned me to brace myself...my phone was not much longer in this world. They were right. I'm an iPhone X owner now. Apple's bitch for life :)

These people run off of people's ignorance amd charge for services not approved and, worse yet, not…read moreeven performed. Absolutely avoid this place. I brought my sons pc that I built myself in to have a new power supply installed (didnt want to risk frying everything over a misplaced plug). They said it would be $90 which is very high considering i bought my own power supply but fine. Its a safe bet so i agreed. I go to pick it up and it was $130. When I asked where the other $40 came from they claimed it was for thermal paste ($5 a tube). The thing is, to install a power supply there is absolutely no reason to remove the heat sync so the cpu isnt exposed so you wouldn't need to replace the thermal paste. So the extra charge that I didn't approve and wasn't necessary was forced on me. Furthermore, the fee was "internal cleaning/thermal cleaning" all fans are covered in dust. They weren't even removed much less cleaned so they didnt remove the fan so they didnt remove the heat sync and didnt expose the cpu or the thermal paste. I paid them but they run a disgusting business practice and take advantage of people who dont know any better.

Great service & excellent job on fixing my iPhone X screen that was cracked. Very decently priced…read moretoo. The owner went over all the options with me for fixing it. I would use them again for any of my phone needs.

I came into this store a mess lol. Broken phone, no way to access anything. I was helped by Logan…read moreand Luke. They both showed me a patience that I wish to replicate in my own life. I now have a working phone with all my data from my previous phone. Even though I made it as HARD as possible for them. Still, they perceived, through my own ignorance, and I am a very very happy customer. These guys are legit.

These are THEE most helpful guys and conveniently located right next door to the ATT store that no…read morelonger offers any help or diagnostics when your cell phone is not working propertly.. In fact, ATT told me to go to them for help each of the two times that I have gone. The people at this location are so helpful and offer advice to try and keep your costs minimal, not taking advantage of a person who is in a desperate situation with phone issues! I HIGHLY recommend this location in Lafayette, LA and the these guys for being so helpful!