Was on a road trip and my phone's long-suffering USB port finally crapped out for good. This was a…read moreproblem as I was on a drive between Georgia and Texas. Fortunately, I checked uBreakiFix locations along the route home and it turned out that there was one on the way. Sadly, it wasn't just gunk in the USB port, but it was corroded enough that it needed replacing, and the parts and labor came to about a hundred and sixty dollars. I was very satisfied with the time it took. From dropping the phone off to completely replacing the USB charger took a little under an hour and a half and then I was on my way. Remarkably quick service and friendly, courteous personnel.

The service was fast and the customer service was phenomenal! I highly recommended this…read morecompany!!!!!

Cleaned my charging port and didn't charge, so I came back for a battery change. Fast (left for an…read morehour and a half and was ready when I came back) friendly, phones working great and this will def be the spot for similar services.

great service and can count on them when in trouble, like when your Mac is down and business is on…read morethe line..... used for phone repair also, very talented. I am recommend them for your needs... Brent Leblanc/Allen Breaux Studio & Gallery Inc.

Where to start. Hmmm…read more Ok. I have been with AT&T for over 10 years and have finally decided to change carriers which with 4 phones and the international travel I do it was a stressful event. Having said all that, Derek did a great job and although it was a little long to get everything transferred over, he was very knowledgeable and did a great job of explaining everything to me. The whole process is something I have been considering for months and dreading worse than a visit to the dentist. Derek made it pretty painless though, thanks! They have a huge selection of phones, cases, charges and other items too like headphones and wireless speakers. If your thinking of getting Verizon and tired of sprint or AT&T, be sure to stop in here and give them a shot. Enjoy!

Have been with V three years now. We live way out in the country so cell phones and WiFi can be a…read moreproblem, but boo boos don't happen often. We have very good service and are completely satisfied with our phone carrier.

Great service! They were very friendly, fast, and had fair prices. They went above and beyond for…read moremy situation and when I need help again I will return!

While exiting the parking lot of a small retail center, I came across this shop. I remembered I had…read morea cell phone that I could no longer charge because the charging port was worn out, so I decided to stop in. I spoke with one of the gentlemen working that day and explained my situation. He assured me it was something they could fix and that it would only take a day or so. A few days later, I finally remembered to bring the phone with me and dropped it off. Just two days later, the charging port had been replaced, and the phone worked as well as it did when it was new. The repair cost was about $58, which I thought was very reasonable. The team did a great job, and I really appreciate the quick turnaround. This isn't my main phone, but it's nice to have a reliable backup again.

I had an emergency last evening; my phone fell in a puddle and was run over before I realized it…read morewas missing. At 7 pm I showed up at the store. A young man named Chris spent much time and energy knowledgeably and sympathetically replacing my phone and helping me recover the essential info like contacts. He went beyond what was necessary to what was exceptional service. I am impressed and will remember him as a valuable resource.

If I could leave 0 stars I would, This used be be a place…read morewhere I could come in and get actual customer support, now it's all, do it on the app, we can't do this, we can't do that, what's the point of having a physical store? 3 times the reps at AT&T, gave me straight up wrong information adding more time and frustration to this entire process, Went in to return 1 phone, needed up being a total of 4 hours of the phone with support, visiting this store 3 times and I basically had to do the entire thing. Furthermore the unequal treatment of customers at this location is ridiculous. One representative tells me that they won't talk with customer service, then the same representative turns around and calls customer service for another person and talks with customer service. Lying to customers and picking and choosing who you want to help? You shouldn't work in customer service. Literally the bad apple that makes a bunch of other customer service workers look bad. Will be avoiding this store like the plague

Helpful and friendly people in this store, I got what I needed quickly and that's about all I ask…read morefor in a phone store

super nice people they will do all that's possible to help. perfect service. when I got there the…read moresales person reserve me with a smile. Had a little small talk but it was really nice full of laughter. We had a phone with a guarantee

Convenient corner location across from Dutch Bros Coffee. I visited store re: new promotions and…read moreleft store with a new Phone and improved plan ! Thank you Christian -:-)

Everything! The service was terrible. It was a joke would…read morethe call go thru or not. Internet was worse. it ran when it wanted. Then when we changed carriers I put every thing in the boxes it came because I had saved them. I sent it all back. About three months later, I started getting bills and ugly threats. I have never resolved the issue,It's on our credit.

Melinda was fantastic! She was so helpful and knowledgeable. I appreciate the great service and…read morewould highly recommend her to anyone!

Bought 2 new phones in April at this store. On May 18th my phone stops working. Go to the AT&T…read morestore in Broussard, because it was the closest. The associate looks on their computer and says "someone" reported my phone lost or stolen. I say well it's not, it's right here in my hands and I didn't report anything. They reactivate my phone. Since then it has been rinse repeat. Yesterday it's happen for the 7th time. We have spent hours on the phone every time, even last night we spent 4 hours on the phone talking and getting transferred to 4 departments. Still even after starting a fraud claim and speaking to probably 6,7,8 "supervisors" we are still with a phone that is blacklisted and doesn't work. What more do we have to do to get AT&T to fix this issue. Oh and did I mention that it was a employee at the AT&T store on Pinhook that knew our PIN number that reported MY phone lost and created a warranty claim to get a new phone for themself. Isn't that great. And after AT&T knowing this they still have not corrected or done anything for me to use my phone. We are now on the 7th time my phone has stopped working.

I went in for a question and had set up an appointment. First off, despite a sign by the door,…read moreseveral of the customers were not wearing masks which made me uncomfortable. Then I got in line because there was no other clear direction for me. Having set an appointment beforehand, I assumed I would be seen accordingly. It did not really matter because I was seen within a minute or two. The guy behind the counter was helpful and friendly. I gave 4 stars because during a pandemic, I was disappointed not to see the mask request enforced by management.

Sigh. I had to come to The Orchard when I was having problems with my old iPhone. My closest Apple…read moreStore is in Baton Rouge, so Apple has these little orchards popping up in cities so they can diagnose your problem without you having to have to drive too far. While I appreciate the clever name and convenience, having to go through phone issues is always so annoying. Especially since I didn't consider my iPhone 7 to be a dinosaur yet, but I guess I was wrong. Look I'm an Apple girl all the way but I've come to realize that all Apple users are basically their bitches. Think about how attached you are to that thing and when it breaks you're shelling out the dollars just to get it or the newer version of it back in your hands. All that aside, the guys here were so nice and helped my issue but basically warned me to brace myself...my phone was not much longer in this world. They were right. I'm an iPhone X owner now. Apple's bitch for life :)