Everything! The service was terrible. It was a joke would the call go thru or not. Internet was worse. it ran when it wanted. Then when we changed carriers I put every thing in the boxes it came because I had saved them. I sent it all back. About three months later, I started getting bills and ugly threats. I have never resolved the issue,It's on our credit. read more

5 days without internet. was told I had to go to the store and get an updated router. So I did. I'm sitting here waiting for a manager to call. all when?. today? tomorrow? after while ? This evening? tonight?I'm very unhappy.my internet is interrupted constantly..i hate that so damn much!!! I am experiencing ALOT of strife right now. I got places to go..no time to just ...hurry up and wait....people are tired of the this. read more

Awesome company location with friendly staff and amazing plans. Love the selection of products too!

The staff here always seem genuinely intrested in the customer getting what they need. I have been here twice with other people. Once, they recommended not getting their service becuse there no cell towers where the person lived. The other time, we needed a new prepaid phone, and they directed us to Best Buy where we could likely get it cheaper. read more

After an entire day of dealing with various T-Mobile stores, coming here was a lifesaver! David (manager) and Logan (sales associate) were phenomenal and solved our issues with a smile. They were the first ones to apologize for the difficulty we had throughout the day and helped us overcome the multitude of obstacles we faced that day! read more

The salesman who served on me was a very nice gentleman and he served on me the best that he could but, the waiting time was horrendous,! I got there at about 5:15 and didn't leave until 8:30 that evening!!! There was not enough employees for the crowd of customers that came that afternoon (Wednesday ) and I think there was just a couple of computers that were fully functional., the Manger was in that day he should have sent some of the customers to there other location, some people were just there to pay their bill and had to wait a long time, some just left. The reason I was there was to purchase a new phone and activate it, I know this is time consuming and for waiting a least an hour and a half to be served, I think was just ridiculous. Before leaving one of the customers asked me how long had I been here and when I told him, the Manger sarcastically noted that he had been there since opening that morning (boo who :) I was not impressed by him what so ever, did feel sorry for the employees thought they were working hard. Next time I need anything I will probably drive a little further and go to other location and maybe there I'll get a little respect from management!!!!!! read more