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    Recommended Reviews - Verizon

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    Cowboy
    Terry J.

    The salesman were great, but the female security guard has absolutely no personal training. Every time I go in for service she's on the phone, talking disrespectful to whomever is on the phone or to customers. Is she security or a salesperson. I watched her disrespect a OPP officer and then walk outside scream, curse and holler at the boyfriend on the phone so bad that EVERYONE in the store stopped to look at her. Came back in the store and proceed to use profanity in front of my neighbor and her granddaughter. Totally unprofessional. Is this the type of behavior Verizon tolerates? Everyone at the Resturant across from the Verizon engages in deep conversation about her behavior.

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    10 months ago

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    Verizon S.

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    1 year ago

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    Verizon S.

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    8 months ago

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    Verizon S.

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    1 year ago

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    5 years ago

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    Verizon Customer Service

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    2 years ago

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    Verizon S.

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    2 years ago

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    Verizon S.

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    5 years ago

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    10 years ago

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    5 years ago

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    Photo of Nick S.
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    6 years ago

    Great store with extremely helpful staff. Solved an issue in no time and no questions asked.

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    Verizon Customer Service

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    4 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    AT&T Store

    AT&T Store

    (14 reviews)

    If I could leave 0 stars I would, This used be be a place…read morewhere I could come in and get actual customer support, now it's all, do it on the app, we can't do this, we can't do that, what's the point of having a physical store? 3 times the reps at AT&T, gave me straight up wrong information adding more time and frustration to this entire process, Went in to return 1 phone, needed up being a total of 4 hours of the phone with support, visiting this store 3 times and I basically had to do the entire thing. Furthermore the unequal treatment of customers at this location is ridiculous. One representative tells me that they won't talk with customer service, then the same representative turns around and calls customer service for another person and talks with customer service. Lying to customers and picking and choosing who you want to help? You shouldn't work in customer service. Literally the bad apple that makes a bunch of other customer service workers look bad. Will be avoiding this store like the plague

    I had recently went to AT&T and upgraded to a 15 Pro Max. The service was OK and for some reason…read morethey did not credit on my account the trade-in that I had I asked the salesman why my account did not reflect the credit he said that I should see the credit on my account within the next week or two time goes by and my phone bill never dropped in six months later. I never see a credit to my account AT&T currently owes me roughly $850 for a phone that I traded to them. So I went to the store. I sat there for an hour waited for a manager to come out. They said that the manager was not there, a co-manager that apparently had been working there for four days, spoke with me. They said they would get the note to the manager. A week goes by still no response. I show up a second time sitting there for another hour and a half talking to a sales rep and the manager still does not come speak to me. They said that they would get the message to them. Never called me, I went in a third time. Luckily the manager was there at 1 PM. Spoke with him. He said that he would get everything straightened out. It is now been two months and I have not seen a credit on my account and no sort of update on the credit. I don't know what is going on over there, but these people are crooks they took my phone, never gave me my trade-in value for it and will not speak to me. If they did this to me, I wonder how many other people they have done this to and nobody realizes. I do not recommend going to this branch.

    CPR Cell Phone Repair Lafayette - The Park

    CPR Cell Phone Repair Lafayette - The Park

    (9 reviews)

    These are THEE most helpful guys and conveniently located right next door to the ATT store that no…read morelonger offers any help or diagnostics when your cell phone is not working propertly.. In fact, ATT told me to go to them for help each of the two times that I have gone. The people at this location are so helpful and offer advice to try and keep your costs minimal, not taking advantage of a person who is in a desperate situation with phone issues! I HIGHLY recommend this location in Lafayette, LA and the these guys for being so helpful!

    After using their services to fix my screen once I wanted to return to them again. I called for a…read moreprice quote on fixing a screen and they quoted $120. I reviewed some previous statements for what they charged last time and it was $79.99. I asked what had changed and they said it was probably just a one time deal but that is definitely not the price now. With all the being said the first time they did fix my phone screen they left the home button ejected and not flushed entirely with the phone but I figured for the price point that it was OK. I mentioned if this would trigger the warranty and he said that, "it's not a common problem that is brought to us when we fix it so you will need to bring it in," As far as the $120, I just thought applying it towards a new phone was a better option for me. I'll upload the charge showing the $79.99 taking place in Summer of 2017 soon.

    Verizon - mobilephones - Updated May 2026

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