Very professional and friendly staff. Have purchased several items from A&A over the years and I…read morealways have a positive experience. Highly recommend. TG New Iberia

Local business, owned and operated by local people. They give good advice when purchasing and…read moregreat service after the sale!

Repairman was on time his photo was sent to me before he arrived. He was very helpful and…read moreknowledgeable about my appliances. I would use them again

I've used them twice & I'm very happy with the service & quality of repairs. Pleasantly surprised…read morethat any work is under warranty for a year. Mr Shane & Elliott are both awesome people!!

Great service! Always dependable!!! Everyone at the company is very pleasant and ready to help.read more

I believe supporting local businesses. The sale of my washer, dryer and fridge was easy and without…read morepressure to purchase. Hebert's appliances has always provided me with excellent customer service and I will continue to shop with them.

A massively dishonest company…read more This is a "scratch and dent" site for appliances. Understood. However, they advertise products that are "NEW OUT OF CARTON". What does this mean to most people? NEW - Sounds like the condition of the product should be "NEW" and NOT DAMAGED OUT OF CARTON - Sounds like this should be a company (in this case GE) carton - not a bunch of cardboard thrown together with plastic wrap The price was certainly a lot less expensive, even when you add the $585 shipping cost. That being said... The fridge was brought inside, unwrapped and right away we could see a large dent in the non-dispensing french door. Smaller dents on the freezer door, scratches on the handles of both the french doors and the freezer door. This is NOT what I paid for I called the store in Lafayette, LA almost immediately. Their manager acted like this was normal and "hey we're a scratch and dent store" and this is what to expect. I'm sorry, I purchased "NEW OUT OF CARTON" and not "COSMETIC DAMAGE - FAIR". I would never have purchased this otherwise. I looked up the cost to replace the parts and asked for them to credit back the shipping cost of $585.20 for the fridge. They said they would not do that and simply wanted me to return the fridge and send a new one. When I called customer service at 877-927-7957, they were as rude as could be by cutting me off, not getting me to a supervisor or a decision maker, etc Are they out of their mind? So they would rather pay $1,000 extra to ship back and forth rather than give me a credit to go away. So, I have now disputed this with our credit card company. I'm sure nothing will happen but the exchange, but this is NOT the way business should be done. As a side note...no wonder Sears is going out of business after over 100 years. They've lost their way

Worse experience I have ever had!!…read more I purchased a washing machine from here. I was under the impression I would be receiving a NEW washer. When my husband went to pick it up and bring it home, it had several scratches and dents, including a large one with rust. I immediately called the store to notify them and the salesman told me the store was a scratch and dent store so all their appliances have cosmetic issues. At no time during my visit there was I ever told this. I did not see any signs on the door or anywhere else when I went in that mentioned I would be getting an appliance with dents and rust. I purchased a washing machine for over $800 that looked like it had been used for a year. The salesman lied to me several times during the call, but eventually told me they would give me an additional 10% off. My husband had to take off work early to go and pick this up before they closed and could not do that again, so we agreed to the 10%. I asked him to please send me an email stating the discount was credited back to my card and he assured me he would. The next day I called again because I had not received it, and he said I would have to come into the store for the refund. When I went into the store, MY salesperson was not there. I explained to the person working what was going on and that I was just there to get my refund credited back. He was very rude and told me there was no way I was receiving a refund, because I had already gotten a 5% discount when I purchased the warranty. He asked me which machine I had purchased and when I pointed to it, he said well if you purchased that specific one, we will exchange it for that one. I tried to explain that I purchased that MODEL, not that specific machine, and was under the impression I was receiving a new one because I was not told otherwise. He then proceeded to yell and tell me I just told him I purchased THIS particular washer and I needed to make up my mind which one I bought. I was so angry and on the verge of crying I asked to speak with the manager at which point I found out this WAS the manager, yelling at a woman in his store!! He also got nasty with an employee while I was there. I immediately left and called the corporate office. The lady I spoke with put me on hold and called the manager. He told her he would get with his district manager to get me my 10%, but I haven't heard from anyone and it has been a month. I also reported the interaction on their website which I have heard nothing from also. I absolutely can not believe how I was treated in this store, all over a 10% discount!! I have given up messing with it, 10% is not that important to me, but everyone needs to know what type of business practices they have.

The ice maker in our Frigidaire refrigerator stopped work (it's only a year old, but that's beside…read morethe point). Called Ray's and they ordered a new ice machine as a preemptive measure in case the whole thing needed to be replaced. He came out shortly after the ice maker came in and got to work. It turned out it was the fan and not the whole maker. So he ordered it and was back only days later. He was the most polite repairman and was extremely knowledgeable about his work. Definitely recommend!

From the owner: Specializing in: - Major Appliances…read more- Major Appliance Refinishing & Repair - Appliances-Major-Wholesale & Manufacturers - Refrigerators & Freezers-Repair & Service - Washers & Dryers Service & Repair

We have used Mitch Romero's several times for various appliance problems and have been both pleased…read moreand impressed by their services. This is a very well-run business; I can't imagine it being rated "two-star". Our home is rather rural, although only 10 miles from a metro area of some 450,000, but some services charge exorbitant "road service fees" to just come over. We have tried others, but their service polices put even regular customers at the back of their list, even for acute refrigeration failures. Mitch has good response times, gives plain-talk quotes, offers alternatives, and sends workers who know their stuff, are polite, neat & clean. One caveat: If you do have to go to this business location, please put the address in your navigator first. It is just North of the Village of Meaux, Louisiana. Go to Meaux, LA, then go the very short distance, a few blocks, to Mitch Romero's. Rick

We used Mitch Romero as requested by our Lowes Protect. They worked on our icemaker for 4 months…read moreand then decided it was irrrepairable because it was damaged in our move. We moved almost a year ago and the unit worked perfect for 8 months before the icemaker went out. They reported to Lowes that the unit was damaged and our claim was denied and we are out a refrigerator! Thank you Mitch Romero Appliance!

Everything thing was a one truly care about their customers.very respectful and polite.Never…read morethought anyone care about people and their well being that much.Thank God for the electrician that served me.

I don't usually post reviews. Although consumers like myself need to be aware of this company and…read morethe owner. I contacted this company for service call for refrigerator repair, diagnosis. The "owner" arrived and indicated that the compressor on our Samsung was low on refrigerant, Samsung has a closed system. He indicated that his tech could do some kind of modification and fill the refrigerant. Stated that the tech would arrive the next day between 12 & 2PM, about I:30 I texted the owner, he texted back that the tech was running late and the tech would call when he was on the way. About 4:30 texted again, no response, called went to voicemail, left message no response, office phone, voicemail no response. Check for service call $80.00, cashed no call back. Be aware of this company they are not very trustworthy in my opinion.

I am 54 yrs old and have never left a review. I called Cajun Refrigeration to service my beer…read morechiller that has been discontinued. They came out to my lake house and spent several hours servicing my chiller. They called and explained what they did and stayed around to see if what they did fixed the problem. They called the manufacturer and inquired about ordering parts for the discontinued item. What blew my mind is that they called 3 days later to tell me they sent 3 emails to the manufacturer to continue to try and get parts for my chiller. The level of service this company provides is "off the charts". You cannot find this quality of service anymore in America with the exception of this company. I would highly recommend this company for your refrigeration needs. I am confident that you will not find better service anywhere else.

I've used Cajun Refrigeration multiple times for installation and repair. The technicians are…read morealways friendly and knowledgeable, and the prices are fair. I highly recommend Cajun Refrigeration.