So went in to this store like I did at another store.. thank goodness Gabbi was there.. She calm my…read moremind about technology and updated my phone, then help me on my setting. Back to making phone calls. This is the customer service this old Devil Dog expects when paying for cell phone service.. Love em or leave em. Today with the help of Gabbi,. I'm loving them ..

We had T-Mobile service for years, but our experience became unacceptable in June 2026. Both of our…read morephones repeatedly failed to connect to a network, our home internet became nearly unusable, and our TV buffered for hours. Download speeds were under 10 Mbps and upload speeds were below 1 Mbps. Most alarming, we were unable to make 911 calls. This was not merely an inconvenience: I suffered a heart attack, and reliable emergency calling was essential. I spent hours speaking with T-Mobile technical support and engineers trying to identify the cause. We were ultimately told that network capacity in the Kalispell area was being overwhelmed, particularly during heavy tourist traffic. Whatever the cause, the service we paid for was not dependable when we needed it most. We switched providers and returned both pieces of T-Mobile equipment to the Kalispell store at 2244 US 93 North. We received a receipt confirming that both items were returned. On September 15, 2026, I then received an email stating that T-Mobile planned to charge my credit card up to $300 because the equipment had allegedly not been returned. I went back to the same T-Mobile store with the receipt, only to be told they would not help and that I should call 611--even though we no longer have T-Mobile phones and had already spent hours on their 800 numbers trying to resolve all of the issues. Unless the employees at this store can sell you a phone or T-Mobile service, they are worthless. T-Mobile needs to correct its records immediately, cancel any equipment charge, and confirm in writing that the returned equipment has been received. Customers should not be threatened with charges after following the return process and keeping their receipt.. We received a receipt confirming that both items were returned. T-Mobile needs to correct its records immediately, cancel any equipment charge, and confirm in writing that the returned equipment has been received. Customers should not be threatened with charges after following the return process and keeping their receipt. The next step will be small claims court! I'm sure that a judge will agree that having a working phone during a heart attack should be a priority!

I have never had better service at a Verizon store, and have been a customer for the last 10 years…read more Sej was great. Super helpful! The fastest service ever! We came in to upgrade our phone from the 6 plus to the iPhone X before we headed off to Glacier and other national parks. We expected 1-2 hours, but it was less than 25 minutes start to finish. What did I learn today? Sej needs to be promoted and lead corporate trainings for customer facing employees on how to be efficient and friendly.

I had a appointment scheduled. I waited around for one of the 5 employees to acknowledge me. They…read moreall walked by me and stared out the front doors. Finally I tracked someone down that would actually make eye contact with me. I needed to drop off my phone for a previous trade in. They told me they could not help me. He didn't even look up my account or exert himself to attempt to try to help me. He told me that I would have to find a corporate store and there aren't many left nationwide. Or call Verizon Wireless customer service. What is the point in a Verizon store if they cant help customers. What are they getting paid to do? This is beyond frustrating. This was the second store I went to that has Verizon advertised on the outside of their building but they could not help me with a simple trade in. Horrible customer service, I will never step foot in this store again. Huge waste of time!!

Thank you Brandon for great service today ! You were so careful and considerate in trying to make…read moresure that I wouldn't continue to pay for services I no longer need ! Really hoping for a decreased cell phone bill in 2022 !!

Extremely disappointing experience with this AT&T store and the lack of ownership surrounding an…read moreunresolved refund for my elderly parents. My parents have been waiting since June for money AT&T owes them. They have made several trips to this store and have repeatedly been told the refund would be sent. It is now late September, and they still do not have their money. Today, I spoke directly with the assistant manager, Brian, on their behalf. He told me that Finance has all the information needed for the refund and that he has done everything he can. He then said it was no longer his responsibility and directed me to call 611. That is precisely the problem. Customers should not have to figure out which part of AT&T is responsible for fixing an AT&T problem. My parents are elderly and live on a fixed income. Unexpected charges and months-long delays in returning money owed to them have a real financial impact. After multiple visits and months of waiting, directing their daughter to another phone number rather than taking ownership of the issue is incredibly frustrating. I am not expecting a retail employee to personally control AT&T Finance. I do expect a store that has been involved in an unresolved issue for months to advocate for its customers, escalate appropriately, and help see the matter through rather than simply saying it is someone else's responsibility. AT&T needs to do better, particularly when dealing with elderly customers who have already spent months trying to recover money that belongs to them.

Very easy to make an appointment online and Angel called me back to confirm. Angel had my wife's…read morephone up and runnin. I strongly recommend this store for all your need.

Had problem with a new phone less than a month old. Tyton went above and beyond to help me with the…read moreproblem and helped navigate the Verizon help desk! Had to get another new Iphone and he did all the transfers for me! I will always go to this Verizon store for any upgrades! All working there have great work ethics! Thank you again!

This store in Hwy 2 was recommended to us specifically by two different people and I'm glad we…read morelistened. Dalton was great at a frantic time for us living in a trailer out in a field with no WiFi and a defunct data plan with a different carrier. I was going to to write a crappy review about said plan but Dalton was so professional and patient, even when I wiped my phone and had to go back the next day, I decided to focus on the positive and leave a great review about Cellular Plus instead.

James did an outstanding job with trouble shooting and fixing things on my new phone. I am awful at…read moretech/phone issues etc and he patiently and competently took care of everything for me. Thank you James! All the young men in the store were very courteous and helpful. Five stars

For our business they have definitely come in handy! Every time they come to our business there are…read morevery polite, professional, and very knowledgeable! In our line of work with there help makes our job much easier! Thank you!!

We took our cell phones in and signed up with Red Dot for service. It was very fast and easy…read more Later we tried to cancel with Red Dot and called Radio Active for account number and how to cancel. Radio Active was not very helpful with the cancellation and we ended up just getting a different number. Radio Active was quick to take our money to sign up but when there was nothing in it for them there would not really help. Poor customer service.

I've had Spectrum Internet since 2020 here in Kalispell. Its been reliable and fast with really no…read moreissues until Monday of this week. All of a sudden on Monday, I started experiencing intermittent outages. I run a business out of my home, so this was a real problem. I called the 800 number. First of all Customer Service was really outstanding. Personable, friendly with their "thanks for being the best part of Spectrum" end of call tag line. she dispatched a Tech Simon out here within the hour. He tested a few things, replaced a few connectors. all was good. then of course after he left, it wasn't. I called back - again, great customer service. I did my part - replacing my modem (with a free one from the Spectrum Store), I replaced my Google Mesh Wifi network, and confirmed that the issue was on more than one device. Anyway, today the second tech - Tyler, came out to assess - again within an hour of my call. he tested everything, ended up replacing my modem again and - get this - he re-ran the entire Coax cable under my house. He made running that cable looks about as easy as me lacing up my shoes. So Now, my internet is blazing fast - 500mb down, no more intermittent outages. A Great Company isnt about perfection - its about knowledgeable, respectful people who act with a sense of urgency and kindness. Thats who Spectrum is. I spoke with 5 different people (2 Customer Service, 1 at the Spectrum Retail store and 2 Technicians) and I can say this every touchpoint within the company is Outstanding. Thats a testament not only to the people who work there, but Management as well. Two Thumbs Up and 5 Stars.

Total scam artist ,just want to steal all ur money for dial up speeds. Tried to up sale me to…read more500mpbs speed for 80 dollars after a just told them vero offered me 2500mpbs speeds for 80 dollars....

They fixed my iPhone charging / port issue in 60 seconds. Cost = $0. Magic. Made my day.read more

I cannot sing higher praises! Every second of my experience…read morewith Allied Computing was excellent. I had purchased a used iMac from a friend. We attempted to follow Apple's instructions for clearing data but seemed to have made an error somewhere. My "new" iMac wouldn't work! After spending hours trying to triage the situation myself (searching the internet and speaking with AppleSupport on the phone), I made an appointment with Allied Computing for the following day. At my appointment, I gave a brief description of my computer's issue. The technician seemed incredibly confident and competent and put my worries at ease. I left feeling hopeful that my tech trauma would soon end. The following day I received a call from Allied Computing informing me that my computer had gone through extra diagnostics tests, and was working well! They fixed the bugs in the hard drive, downloaded the latest Operating System AND set up a user account on my behalf. I'm extremely pleased with the service as they truly are professionals. While I truly hope I don't have any future tech issues, I feel much more secure knowing I can reach out to AC next time!