James did an outstanding job with trouble shooting and fixing things on my new phone. I am awful at…read moretech/phone issues etc and he patiently and competently took care of everything for me. Thank you James! All the young men in the store were very courteous and helpful. Five stars

Worst Verizon Store EVER!! They signed me in ( so they said)…read moreChecked with rep after 30 min. I wasn't on their list. TERRIBLE!!!

Have worked with bill for 5-6 years and have enjoyed a solid relationship with stability and…read moreintegrity. Dealing with fraud/scammers/hackers I highly value someone I can count on with trust and competence.

This is the second time I've been satisfied with Tech Operative's service. My computer was hacked,…read moreand they restored my mac book to outstanding condition. They always repair my computer in a timely manner, and I usually have it back by the next business day. If you need computer repair help, call Tech Operative. They are the most helpful computer service business I have been able to find in the Flathead Valley along with being reasonably priced. I have been the victim of being charged ridiculous prices in the past for computer repair, so rest assured they give you a good value for the service needed.

After spending so SO much time on the phone with AT&T, trying to get a new phone, I decided to walk…read moreinto an AT&T store and do things the old fashioned way. I should have gone this route from the beginning. Jason was very nice, helpful and I was able to get what I needed. Strongly recommend purchasing directly here. I think it IS a 1 man show, though, so be a little flexible if there are other clients. As was the case when I first arrived. No biggie, I just asked if I should come back, and ran a couple errands, came back, and, like I said - viola! Jason was able to get everything I needed done, and he was friendly and nice.

Total rip-off, misleading. Will say anything to get the sale but the contract says different.read more

After waiting 1/2 hour on Saturday afternoon without anyone acknowledging my arrival I left and…read moremade an appointment for 2:00 Sunday. It is 3:00 Sunday and I'm still waiting, watching the two employees try to manage a crowd of customers. Ridiculous.

Store Representatives and management need retrained in customer service .very awful service …read more Nearly 1hour and 30 minute wait . They never acknowledge My mom and I but acknowledged another customer and helped them by skipping us . Then we asked if they could help us to pay our bill to be told use kiosk which doesn't work and then they told us to wait while they talk to there manager. Upon returning from said manager we were told it would be a 30 minute wait. Just to pay our bill . Manager was supposedly in a meeting. Meeting should be scheduled after business hours on company time not customers allotted time . And why does a manager need to do the bill when clearly all Representatives are trained to do so!

Very poor customer service. When we walked into the store to buy a charger the employee never…read morelooked up or greeted us. There were only two other people there who she was helping, who were involved in a more time-consuming process, and after a while they both realized that all we needed to do was check out and they offered to let her ring us up quickly, but she simply responded "no", never turned to us to say anything polite, like, "I'll be with you shortly", or "thank you for your patience, we're almost done", no acknowledgment whatsoever, just left us standing there completely ignored by her until we finally gave up and walked out.

We walked in to have a sim card looked at. Only employee is Taylor who without ever even looking at…read morethe phone told us we need to purchase a new one because its the card reader malfunction. When we tried to explain that a different sim was put in and phone works he said "ok then you know so you can leave". I was completely confused and baffled. Asked him would he care to explain further. He said "im not having this conversation with you and you can leave". Never seen this kind of customer service in my life. Just telling customers to leave the store and then proceeded to say we are not his customer because he works for Russel cellular, despite the verizon logo being on the store. Most bizarre customer service ive had and i will follow up with Verizon how a vendor owned by them is claiming "unless you buy something in this store you are not a customer" represents their brand.

Total scam artist ,just want to steal all ur money for dial up speeds. Tried to up sale me to…read more500mpbs speed for 80 dollars after a just told them vero offered me 2500mpbs speeds for 80 dollars....

So on October 30th 2025 i spent about an hour on the phone with spectrum customer service updating…read moremy account and getting my bill reduced. I have just Internet through them that is it. I have been with them for over 20 years and been fairly happy with their service. Now the updates to my account required a new modem, Which they shipped me. I installed the new modem set up the iternet and everything was fine. I went to the local store to return the old modem and router they shipped (that i did not need). The guy in the store offered me a free tv package, I declined the free TV package he offered, But he still added it then said he could not remove it, But that it was free and not to worry. When i got home i got an email showing where he removed all my services and then readded them which changed the bill from what i set up the previous week, and added almost $40 to my bill. I had to call customer service to get it all straightened out. The customer service rep was helpful (the one on the phone not the store) Got my account corrected and reduced my bill even more for the trouble i had at the store.

Jacob did an amazing job with my son's cracked iphone screen. He came out to our home within a…read morecouple of hours and took great care of us at a really reasonable price. I would highly highly recommend him. Thank you!!

Tried to get ahold of this company, would not answer phone...terrible service. Say they are mobile,…read morebut service doesn't work