Cancel

    Open app

    Search

    AT&T Store

    1.4 (10 reviews)
    Closed 10:00 am - 7:00 pm

    AT&T Store Photos

    You might also consider

    Recommended Reviews - AT&T Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Livi W.
    348
    10
    1

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - AT&T Store

    You might also consider

    Verify this business for free

    People searched for Mobile Phones 244 times last month within 15 miles of this business.

    Verify this business

    AT&T Store

    AT&T Store

    1.0(2 reviews)
    1.0 mi

    I would avoid this store at all cost! They are not an AT&T store, just an "Authorized Retailer"…read morewhich means that AT&T has little to no control over anything they do. They will quote you a price and then not honor it. I'm being overcharged $90/ month. Every time I go in or call, they say the manager has to help me and will call me. They NEVER do. Yet every month the bill keeps coming in. Again, avoid this place like the plague.

    I have never experienced customer service this bad!!!…read more Backstory: My husband bought two charges before Christmas for gifts the items never came. Called customer service and they informed us that the items were ordered incorrectly and the store must issue the refund. We drive 30 minutes and was told the store manager Jacob Bington must process the return and he would give us a call back. Never received a call from Jacob. Called Jacob several times to discuss the refund and he promised to call his District Manager and he'll call us back. Jacob did not return our the calls. So after several unsuccessful attempts to contact Jacob we drive 30 minutes again. Arrive at the ATt&T store and spoke with a very arrogant and smug Jacob. He did not take responsibility for placing the order incorrectly, even told us it wasn't his fault. To add insult to injury, Jacob says and I quote " Do you really think I care if you get your little $170 back". The items were ordered on December 12th, a month later we have yet to receive the items or a refund.

    Photos
    AT&T Store
    AT&T Store
    AT&T Store

    See all

    Verizon

    Verizon

    2.5(15 reviews)
    0.3 mi
    $$$

    I've dealt with this Verizon location three times in the past month related to issues around the…read moredeath of my father. My father was a longtime Verizon customer, though he was very old school and would often pay his bill monthly in-person by check. It has been fun trying to track all of these payments down. Oy. A couple things to note - first of all, this is an actual Verizon shop. It's company owned. This makes things easier if you're doing actual major account work (like the death of a loved one). I'd originally gone to the location on Lake Plaza (71st & Binford), however, it's a licensed location and can't do a lot of major account stuff. So, they sent me here. Visit 1: Nice fellow who took me through the closing of my father's account. As should be the case, this requires producing the death certificate unless you're already on the account. I wasn't. However, it's a pretty easy process if you're organized. I was able to resolve it in one visit with the awareness there would still be a final bill. The wait was a bit long and the employee in question had to ask a coworker a couple questions, however, everyone was courteous and helpful. Visit 2: A question about my own bill - I'm also a Verizon customer. I'd recently changed my plan and my bill was more than expected. This was a relatively quick visit. I got the answer I needed. That bill just got paid, so hopefully the answer given is correct. Visit 3: I came in just after the work day. It was definitely busier and wait was definitely longer. It seemed like only one of the three working had experience as she kept answering questions for the others. I wanted to pay my father's final bill to make sure his debts were resolved. She looked things up - thrown off a bit since the account was closed. Once I got service, I'd have preferred a focus on me rather than repeatedly multi-tasking with the others. However, this is a minor quibble. The issue got resolved. In terms of accessibility, this location is in a strip center with curb cuts at both ends. I actually tend to park at the opposite end as it's a better situation and easier for a wheelchair. I think all three times I came in, an employee saw me before I hit the door and opened the door for me. That was nice. Overall, this was a solid and I would even say supportive experience at a hard time for me. This last time, a fellow customer was there who'd also recently lost her mother. So, there was almost a spirit of camaraderie here. It was pretty cool. I do wish the wait time was a bit less. It's hard to focus on one customer (as evidenced by the reviews, wireless customers can be a moody lot). However, I'm very comfortable saying this has consistently been a good, not quite great,experience three times in a row. I'd definitely return and because this is a Verizon-owned location I can resolve a lot more here than I can in some locations.

    Lazy and inexperienced. Due to personal and extremely horrific events my phone broke and ID was…read morelost. These people at this store would not help me despite being in absolute tears and seeing a picture of my ID. Manager even said "I can see that's you" but refused to service my phone. But somehow over the phone they can help me without seeing an ID. Despicable and lack of human compassion. Even the service associate over the phone could hear how traumatic this whole thing was for me, but not a single employee helped me while I was on their phone. Let me walk out without even an apology. I hope they receive training in compassion.

    Photos
    Verizon
    Verizon
    Verizon

    See all

    AT&T Store - mobilephones - Updated May 2026

    Loading...
    Loading...
    Loading...