Greg provided absolutely outstanding customer service! The day we visited, the computer system was…read morehaving major issues, which made everything much more difficult and time-consuming than it should have been. Despite that, Greg remained patient, professional, and incredibly helpful throughout the entire process. What impressed us most was that Greg stayed well past the end of his shift to make sure we were taken care of. He could have easily handed things off or called it a day, but instead, he went above and beyond to help us get everything resolved. It's rare to find this level of dedication and customer service. Greg is a tremendous asset to Verizon, and we truly appreciate the extra effort he made for us. If you visit this location, ask for Greg--you'll be in great hands!

Everything that was a concern for us was taking care and explained in a normal way…read more Mike did a fantastic job

I was previously a tmobile customer for over 2 years. I decided i wanted to switch to Verizon…read morebecause I really wanted to get my daughter a gizmo gadget watch. She's not quite ready for a cell phone and I thought this was a good alternative. The shop is clearly very new as they didn't yet have the store fully stocked with tons if accessories of devices yet. However, i was immediately greeted with a smiling staff when I walked in. The team member who assisted me was super helpful and helped me stay within my budget on a new phone and plan. He was great at explaining everything and getting me switched over right there in the store. He also helped me set up my daughter's watch and the coordinating app for it on my phone. Prior to coming to this location I had first visited the Beech Grove location and lets just say the staff member there acted like he had better things to do then answer my questions about switching carriers. It was almost as if he didn't care if i switched to Verizon or not. He basically sat on his own phone as he spoke to me. Super unprofessional. Anyway I would highly recommend this location for any of your Verizon needs! Happy new Verizon customer here - not to mention my monthly bill with brand new phone and gizmo watch service is $10 cheaper now than I was paying at tmobile.

Took phone in for screen repair but he messed with the battery and now I have to charge it every…read morefew hours. He must've taken the perfectly fine battery out and put a bad one in its place so that I would have to come back and replace it for another 80.00$. My phone battery was fine before he touched my phone! It's definitely a SCAM! Go elsewhere!

My iPhone 11 was broken screen. I called them they said they can fix it with in 10 minutes. It was…read moredone by 9 minutes. And price is really good. I want to recommend them.

Great work and service from a nice person. Reasonable prices. Definitely recommend this business.read more

Jeff was an amazing Pc repair man. He is very knowledgeable and gives his all into his work and you…read morecan tell by the final product. It did take a while for our computer to get fixed but let me tell you it was so worth the wait but majority of the time was waiting for parts. We had a hp omen and took it to a different shop at first and had them put the guts of the omen into the new case so I could put a bigger liquid cooler in. Then that shop started telling me that they couldn't get the liquid cooler to work with the hp omens motherboard. So they sold me one of the motherboards they had and put it in. When I got it home it was reaching super high temperatures and sounded like a jet the whole time it was on. That computer shop did a horrible job and sold me a bad motherboard. When Jeff got into the computer he confirmed that the motherboard they sold me was bad. I regret us taking it to another computer shop and not just going to Jeff. Jeff was very understanding with what we wanted and what had happened. When jeff got into the computer we decided we wanted him to put everything into a new case and put in a different liquid cooler. When Jeff opened the computer up the whole thing was pretty much bad (not Jeff's doing though). The parts we ended up getting was a new case for more airflow (NZXT H7 Flow - CM-H71FB-01 - ATX Mid Tower PC Gaming Case), a bigger liquid cooler (NZXT - Kraken Z73 RGB 360MM Liquid Cooling System), a new power supply because the one I had the cables were to short to reach everything (NZXT C850 PSU (2022) - PA-8G1BB-US - 850 Watt PSU - 80+ Gold Certified ), four fans (NZXT AER RGB 2 - HF-28140-B1 - 140mm), led strips (NZXT Underglow Accessory, AH-2UGKK-A1, Two 300mm RGB LED Strips), and then I changed from AMD motherboard to a intel motherboard. The new one is NZXT - Z590 (Socket LGA 1200) USB 3.2 Intel Motherboard with Wifi. The processor we bought is a Intel - Core i9-11900K 11th Generation - 8 Core - 16 Thread - 3.5 to 5.3 GHz - LGA1200. Jeff communicated with us about everything and was very patient with us when ordering parts. He takes his time with his work and cares about everything he does including wire management. Jeff also helped carry the computer and parts to the car because my boyfriend could not lift due to having surgery a week prior. I can not express how thankful we are to Jeff for getting the computer fixed and how caring he is. He texted after we got it home to make sure we weren't having any problems and that we were satisfied. 10/10 would recommend PC ParaMedix to everyone. From now on I will always bring my computer to Jeff. Do not take you computer anywhere else but Jeff (especially flux they don't care about there work or customers). His work is worth every penny and the time we had to wait was worth it.

Great job fixing my phone today Reed. It's working fantastic. I m very happy with your customer…read moreservice !!

Very helpful and knowledgeable! Will absolutely come back for any electronic issues my family has.read more

Steve and his associates were fantastic! He came to my home in a very timely manner, found the…read moreproblem, took my computer with him, retrieved my data from a dead computer and loaded it on a new computer. He came back to my home with my new computer and made sure everything was running fine. He is very professional and patient. Will use him again in a minute.

Steve was very helpful in assisting me, over the phone in clearing my print queue on my printer;…read moreso, that I was able to continue using it to work from home. Very patient, as well. Would definitely recommend him, and will keep his name/number in my phone in case I need his services, again!

Not sure why there are such low stars, I thought the store was great. Clean and bright was on…read morepoint. Staffing was appropriate and extremely friendly. I was approached at least three times, it could be due to the Midwest friendliness or maybe they thought I was a clueless old man. Product was in appropriate area. Well maintained shelves and Well lit store Great store. Great experience.

After spending over$6000 with Best Buy Greenwood they send out an absolute Ahole to my home for…read moredelivery. He came in with an attitude. All he wanted to do was argue. He wasn't using the new wires, vent pipe etc that we had to pay for. He told me the door wasn't going to close if he used the one we had to buy. After a lot of back and forth debating what i had to say he did in fact put it on. Guess what, the door closed just fine. He had water running all over the floor and kept walking in it with his filthy shoes and leaving black mess all over the floor. I told him I needed to clean this up before he brought in the washer. He tells me I have 2 minutes. I asked why was he letting water run all over the floor. He told me to fix that. He said he's not doing anything that i ask him to do. He said he listens to no one. I was shaking and home alone of course. I just finished Cancer Treatments before our move. I also have severe heart disease. ThIs was the last thing i needed or expected. We bought everything from a young cordial young man, Tenacious. But, he was on his way for vacation. It was very hard getting through to anyone while this was all going on We have another technician coming out on Saturday when my husband is here to finish the install and to see what he did or didn't do. We also had a TV that he was supposed to put in our bedroom. He told me he wasn't doing anything with it and I told him good because you need to leave my home and my property and never step foot on here again. So he and his helper, who did nothing but try to help, sat the TV in out back hallway. I had ahold of the door and said now you need to leave. I tried closing the door, he pushes it open and the door pushes me into the wall. I put my hand on his chest I thought he was coming at me to hurt me. He said I'm going to take a picture of this I should've had my gun and I should've called the police on him. Best Buy is doing nothing except trying to give us in store credit. I WANT NOTHING TO DO WITH BEST BUY AFTER THEM ENDING THIS GOON INTO MY HOME AFTER SPENDING OVER $6000 WITH THEM. WE MAY STILL PRES CHARGES. THING IS THE GOON NEVER INTRODUCED HIMSELF AND BEST BUY WON'T TELL ME HIS NAME. I GUESS WE'LL JUST GO AFTER BEST BUY! I was so concerned for whoever they were delivering to next. HE BELONGS IN JAIL, WHICH I'M SURE HE'S FAMILIAR WITH, NOT IN CUSTOMERS HOMES!! His helper who I believe didn't speak English. Probably illegal, tried to apologize with hand gestures before he got into the truck.

Ashley was amazing, I was ready to switch to AT&T but she fixed all my issues and helped me upgrade…read moreall my devices

This Verizon store by the Greenwood airport is absolutely the best. The personnel there are very…read morehelpful. We've purchased several phones from this location. I just can't say enough about the employees of this particular Verizon store. I would highly recommend this store. We go out of our way to this give this store our business

Luis always fixes whatever I manage to break quickly and for a good price. Most recently, I…read moreshattered the back glass of my iPhone and he had my phone repaired in no time. Great value and exceptional customer service. I highly recommend TechON to all my friends.

Excellent fast service, fixed my software issues on the spot while I waited. Would definitely go…read moreback or recommend.

Had a new screen fitted on my granddaughter's iPhone, 3 months ago. Today, it was acting up and…read morewould only allow intermittent touch response. I was somewhat stressed, as I couldn't find the receipt for the replacement. Katy, at the front office, was very professional and they agreed to replace the screen. This review is not about the free replacement, but the fact that the entire customer experience was 5 star. We, in a 5 cell phone household are very happy to have found our go to cellular business.

I was referred to Indy Cellular 4 Less by a recommendation, and brought in my wife's Nintendo…read moreSwitch for a water damage repair. I paid $50 for diagnostics, which took a few days. They called and left a voicemail letting me know that was not repairable. While being told that news was frustrating, the main issue is what happened next. After returning from a vacation, I went to pick up the device, I was told they had already gotten rid of it - without ever asking for my permission. This was only a couple of weeks after drop-off. The Joy-Cons were still fully functional, and many other components of the device were intact, that could have been salvaged. Regardless of how a repair turns out, this shop has no right to get rid of a customer's belongings without clear consent. I was never asked, never notified, and given no opportunity to retrieve what was still valuable to my wife. I paid for a diagnostic, not for my belongings to be taken and sold for their recycling parts, for the shop's benefit. I would not recommend this shop to anyone who values their electronics being treated with basic respect.