I understand this stores low rating. It starts at the top with the District manager who told me, "I…read moredon,t care how you were treated, I will ALWAYS side with my employees over a customer! " I came in to reactivate my service and I explained to the employee who was more interested in her cell phone then me the entire time that I'd already called customer service and she also just needed to the same. She went thru a bunch of unnecessary steps, including contacting her manager, all while texting back and forth on her phone the entirety of the visit. I.m so glad we were right under the stores camera when I mentioned I've done this job before and all you have to do is call customer service like I said! She,s totally racially profiling me cause I'm black k and have deeds. She looks at me like I just pulled out a gun on her. She jumps up and says , " you.re making me feel uncomfortable and I don't have to work with you." Then walks away and calls her district manager! If you're reading this stay away from this RACIST, BIGOTED, store. I've already contacted an attorney to see if I have a case. I asked the young Caucasian girl with years of overdue dental work her name and she covered up her tag so you couldn't,t see who she is! Do not shop here.,

Ok so the company itself isn't always deserving of this rating but the service at this particular…read morestore in Greenwood today was excellent. James helped me setup a new line on my account using an existing phone. He was friendly and engaging while we completed the paperwork and really patient explaining to me the final price as I misunderstood twice what the new total would be. The only caveat is next time if I need to go to the store I'll make an appointment. Didn't know I could do that and was lucky my wait was only 10 minutes or so.

I was previously a tmobile customer for over 2 years. I decided i wanted to switch to Verizon…read morebecause I really wanted to get my daughter a gizmo gadget watch. She's not quite ready for a cell phone and I thought this was a good alternative. The shop is clearly very new as they didn't yet have the store fully stocked with tons if accessories of devices yet. However, i was immediately greeted with a smiling staff when I walked in. The team member who assisted me was super helpful and helped me stay within my budget on a new phone and plan. He was great at explaining everything and getting me switched over right there in the store. He also helped me set up my daughter's watch and the coordinating app for it on my phone. Prior to coming to this location I had first visited the Beech Grove location and lets just say the staff member there acted like he had better things to do then answer my questions about switching carriers. It was almost as if he didn't care if i switched to Verizon or not. He basically sat on his own phone as he spoke to me. Super unprofessional. Anyway I would highly recommend this location for any of your Verizon needs! Happy new Verizon customer here - not to mention my monthly bill with brand new phone and gizmo watch service is $10 cheaper now than I was paying at tmobile.

My iPhone 11 was broken screen. I called them they said they can fix it with in 10 minutes. It was…read moredone by 9 minutes. And price is really good. I want to recommend them.

Great work and service from a nice person. Reasonable prices. Definitely recommend this business.read more

Jeff was an amazing Pc repair man. He is very knowledgeable and gives his all into his work and you…read morecan tell by the final product. It did take a while for our computer to get fixed but let me tell you it was so worth the wait but majority of the time was waiting for parts. We had a hp omen and took it to a different shop at first and had them put the guts of the omen into the new case so I could put a bigger liquid cooler in. Then that shop started telling me that they couldn't get the liquid cooler to work with the hp omens motherboard. So they sold me one of the motherboards they had and put it in. When I got it home it was reaching super high temperatures and sounded like a jet the whole time it was on. That computer shop did a horrible job and sold me a bad motherboard. When Jeff got into the computer he confirmed that the motherboard they sold me was bad. I regret us taking it to another computer shop and not just going to Jeff. Jeff was very understanding with what we wanted and what had happened. When jeff got into the computer we decided we wanted him to put everything into a new case and put in a different liquid cooler. When Jeff opened the computer up the whole thing was pretty much bad (not Jeff's doing though). The parts we ended up getting was a new case for more airflow (NZXT H7 Flow - CM-H71FB-01 - ATX Mid Tower PC Gaming Case), a bigger liquid cooler (NZXT - Kraken Z73 RGB 360MM Liquid Cooling System), a new power supply because the one I had the cables were to short to reach everything (NZXT C850 PSU (2022) - PA-8G1BB-US - 850 Watt PSU - 80+ Gold Certified ), four fans (NZXT AER RGB 2 - HF-28140-B1 - 140mm), led strips (NZXT Underglow Accessory, AH-2UGKK-A1, Two 300mm RGB LED Strips), and then I changed from AMD motherboard to a intel motherboard. The new one is NZXT - Z590 (Socket LGA 1200) USB 3.2 Intel Motherboard with Wifi. The processor we bought is a Intel - Core i9-11900K 11th Generation - 8 Core - 16 Thread - 3.5 to 5.3 GHz - LGA1200. Jeff communicated with us about everything and was very patient with us when ordering parts. He takes his time with his work and cares about everything he does including wire management. Jeff also helped carry the computer and parts to the car because my boyfriend could not lift due to having surgery a week prior. I can not express how thankful we are to Jeff for getting the computer fixed and how caring he is. He texted after we got it home to make sure we weren't having any problems and that we were satisfied. 10/10 would recommend PC ParaMedix to everyone. From now on I will always bring my computer to Jeff. Do not take you computer anywhere else but Jeff (especially flux they don't care about there work or customers). His work is worth every penny and the time we had to wait was worth it.

Updated: My card was double charged for our repair (the cashier swiped the card said it didn't go…read morethrough, swiped again -- but both went through) and I've called multiple times to get this resolved. The first time I was promised a call within 2 weeks, so I waited patiently and now can't get anyone to answer the phone or return my messages. I doubt this is malicious by any means and they're trying to hustle me, but... this is a pretty costly mistake and I want my money back. Shouldn't be this difficult.

I filed a claim to have my cell phone screen repaired as I thought it was cracked. The claim…read moreservice sent me to this particular repair service as it was one of the closest to where I live. I was pleasantly surprised when I went in to find out that the only problem was that my screen protector was cracked. I wish I was observant enough to give you the name of the man I talked to as he was super nice and helpful. We found out about all the services they can provide and the products they sell. If we do have issues to take care of in the future we will definitely return here. I have confidence in their skills and honesty.

Steve was very helpful in assisting me, over the phone in clearing my print queue on my printer;…read moreso, that I was able to continue using it to work from home. Very patient, as well. Would definitely recommend him, and will keep his name/number in my phone in case I need his services, again!

Steve has been my computer doctor for over 10 years. Steve is the most knowledgeable and…read moreexperienced in Indy! I don't know what I would do without him. I highly recommend Steve for any of your computer needs. He's the best around!

Excellent customer service! I came here two weeks ago and purchased a open box LG sound bar…read moreunknowingly they did not give me the wireless subwoofer to go with it. I called the Customer Care because there's no way to call directly into the stores anymore and they said just go to the store they'll have it for you. Your account is notated. I got to the store today and Michael was helping me initially and he couldn't find it. He said there's nothing I could do. I don't know what to tell you pretty much. The issue with that is it says Excellebt condition and it comes with a subwoofer so I need that or an additional discount on it since I didn't receive everything I should have. I asked to speak to his manager that he goes to get him. His name was Jerry and he immediately delves into the situation and comes back with the subwoofer in hand same manufacturer date as the sound bar that I have and everything. I'm really, really excited that Jerry was able to find it and didn't just throw in the towel and say there's nothing I could do for you. Thank you so much Jerry!

Their return policy is 15 days. I was very snottily told last night that I bought the product "last…read moremonth". It was 20 days ago right before I left on a week vacation. I've been a loyal Best Buy customer for decades, have easily spent well over $15,000 there. NO MORE. Customer Service is now terrible, their return policy is ludicrous. NEVER DOING BUSINESS WITH BEST BUY EVER AGAIN! At this point I'll spend more money to get the same products elsewhere. At least I get decent customer service from Amazon.

Ashley was amazing, I was ready to switch to AT&T but she fixed all my issues and helped me upgrade…read moreall my devices

This Verizon store by the Greenwood airport is absolutely the best. The personnel there are very…read morehelpful. We've purchased several phones from this location. I just can't say enough about the employees of this particular Verizon store. I would highly recommend this store. We go out of our way to this give this store our business

Excellent fast service, fixed my software issues on the spot while I waited. Would definitely go…read moreback or recommend.

Luis always fixes whatever I manage to break quickly and for a good price. Most recently, I…read moreshattered the back glass of my iPhone and he had my phone repaired in no time. Great value and exceptional customer service. I highly recommend TechON to all my friends.

Had a new screen fitted on my granddaughter's iPhone, 3 months ago. Today, it was acting up and…read morewould only allow intermittent touch response. I was somewhat stressed, as I couldn't find the receipt for the replacement. Katy, at the front office, was very professional and they agreed to replace the screen. This review is not about the free replacement, but the fact that the entire customer experience was 5 star. We, in a 5 cell phone household are very happy to have found our go to cellular business.

I have bought from and sold to this place multiple times. The employees are very nice and have…read moregreat communication and knowledge.