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AT&T Store

2.5 (43 reviews)
Closed 9:00 am - 8:00 pm
Updated over 3 months ago

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1 month ago

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8 months ago

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1 year ago

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2 years ago

Ricky was very easy going and managed to get me taken care of and I walked out with a new iPad and my situation take care of!!!!

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4 years ago

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11 years ago

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6 years ago

Place is horrible they don't speak when you walk in took me a hour just to buy a phone charger they need to get thing together

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9 years ago

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Ask the Community - AT&T Store

Review Highlights - AT&T Store

That shows me that he actually knows his job, what it entails, and has had proper training.

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T-Mobile

T-Mobile

3.7(3 reviews)
1.4 mi

We had one of the best customer experiences of all time here at the Keystone Ave Norgate location,…read moreStore #2WSS, with Mike. We went in to sign up for phone service and internet. He helped us get rid of both Comcast/Xfinity and Verizon. He was fun to work with and very knowledgeable. It took several hours to complete all of this, primarily because Verizon took some time to let us go. His lunch was delivered, and he refused to stop to eat it, although we wanted him to. By the time we were done, he was left with an inedible lunch, but we were all thrilled, including Mike. What a great guy.. We felt so lucky to have met him, although everyone who worked there seemed very nice. Thank you SO much, Mike at T-Mobile on N. Keystone Ave--Indianapolis. #2WSS.

Had a great experience at this T-Mobile store. We came in due to a promotion to move my line over…read morefrom Verizon for free. They were very busy but greeted us and let us know they would be with us ASAP. The manager was dealing with a customer situation that had taken hours and was clearly stressed but still made sure we were taken care of. Dakota helped us to port my number over from Verizon to T-Mobile and gave me all the information I needed. The whole process took some time but she made it easy and comfortable and when I walked out to the car, I immediately received a call on my new service. Moe was also a joyful presence in the store. We didn't work with her but hearing her conversation with her customers clearly showed she cared. If you need to visit a T-Mobile store, this team will take care of you.

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Verizon

Verizon

2.7(15 reviews)
1.5 mi
$$$

I need a new phone and this was my second Verizon store of the evening. I can wait for service but…read morethis store did not even acknowledge my presence. There was no good evening, hello or hi. There was no "I will be right with you". The only action was my exit.

As a military veteran, I have been in a lot of Verizon stores in a lot of places over the years and…read morethis location is definitely in my top three. My husband and I were dealing with a laundry list of things and the Apple Store at Keystone directed us to this location so we could set up the non-phone devices on our billing plan instead of paying cash upfront. Walking in, it looks like a typical Verizon location with a handful of displays and some seating. I had googled them so I knew this was a franchise location and not a corporate location but I trusted the Apple staff - I am so glad that I did! The first time we were there, we sat down with Harold who was friendly and energetic. He got us all the information we needed and helped us start the process. My husband's watch had to be ordered and my phone was toast. Harold handled all of it with humor and professionalism. He got us set up with new devices and gave to me a fair window of time to get the corrupted files off my old phone to avoid transferring them and continuing the cycle of damage. When my husband's watch was delivered, we returned with the files deleted and sat down with Jon who is a delightful and personable man with unending knowledge about the devices and the services. Somewhere along the way, I had messed up and skipped a step with completely remiving the corrupted files and he expertly guided me through what I could and could not do to achieve the best possible outcome. His confident demeanor was incredibly calming. Through conversation, he ended up sending us out the door with even more hardware. Unfortunately the transfer process from my old phone to my new phone clocked in at four hours - one hour past closing time. He provided to us multiple options so that while we were welcome to do so, we didn't have to hang out in the store. We opted to go to dinner and check back in. When we returned a couple of hours later, there were still hours to go so we chatted with Alex (delightful and helpful) and Luther (they are both store closers) who suggested we take both phones, continue the transfer process at home, and bring the old phone back the next day. Perfect! We returned the following day and finally sat down with Luther to finish the trade in process. In keeping with the vibe of the store, he was upbeat and amiable. He quickly processed the return and had us on our way. So four associates, two iPhones, two iPads, two Apple Watches, one home internet box, and a ton of laughs later, this is our new go-to for everything Verizon related. Definitely recommend.

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AT&T Store - mobilephones - Updated May 2026

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