I recently visited uBreakiFix to have a broken screen repaired, and as always, it was a wonderful…read moreexperience. The service was fast, professional, and very affordable. I especially want to give a shout-out to Luis, who is an amazing technician. He was knowledgeable, friendly, and made the entire repair process easy and stress-free. It's employees like him who keep me coming back whenever I need help with my devices. Thank you, for your outstanding customer service. I truly appreciate all your hard work! -- Boni M., Suffolk County, New York

Christopher G. was extremely. helpful. I originally went to the local Verizon store where I…read morepurchased the phone. I was told I would have to replace my phone and they could not transfer my information because I had lost the screen. It was totally black. I was very upset so he said to try ubreakifix. Christopher was my knight in shinning armour. Thank you so much for saving everything and now I have a new screen.

I went into this store looking for help for a friend who had some challenges. Nancy is not only…read moreincredibly knowledgeable but more so she was extremely empathetic and understanding regarding this unique situation. I cannot thank her enough for her compassion and professionalism.

Went in on a Saturday and met the manager Nancy who was manning the store all by herself. She was…read moreattentive, knowledgeable, warm and engaging. She listened to what I needed cleaned up a bill carrying dead weight and got my new phone, Ipad and earbuds up and running fast. Excellent svc, no upsell and impeccable customer svc. Will not go anywhere else as long as she is manager.

My wife dropped her Stanley cup on my son's iPhone two days after I gave it to him for Christmas…read more They were able to fix it and give me a new screen protector and under three hours. I can't recommend these guys enough.

Wife had screen repair done for 250. 60 days later screen just went black. No drops. No damage. I…read moretake it in, he says there's a 30 day warranty. Goes into talking about how the lcd must be broken and shows me examples of how the display will look with broken lcd. I try to explain there was no drops. Nothing looked like that at all. Clearly isn't hearing or caring what I'm saying. Offers to inspect for 50 dollars. Then says he can drop the replacement cost to 170 and waive labor. I go home do some research Ifixscreens has a 180 day warranty. Not 30. BULLSHIT scammers

Walked in today to get an early upgrade. Kumar was super helpful and patient while we were having…read moresome complications getting into my account. He was kind enough to call customer service with me to help resolve that issue. I am a happy new customer at this location and will be coming back again. Thank you Kumar!

Kumar is super helpful and hooked us up! We've always dreaded going to the Verizon corporate stores…read morebecause of long wait lines. We love that we can just walk into this store and get helped immediately.

Wonderful Vape ! I've been a customer for years, but I can never remember my password so I have to…read morecall in my order and they're always polite and helpful.

Long-time customer, this is the BEST vape shop. The owners are so cool and they have the only good…read morehouse juice on the planet. Great prices, fast shipping, and just overall the best. IIRC I have been shopping here since 2014 and have never been disappointed. So relieved my favorite vape shop was spared from the recent sneaky (and lethal) legislation.

Went to pick up an order of a new iPhone i placed from my Verizon account as an authorized…read moreuser/account manager. But was given a hard time upon pickup by an employee named Jeff at this Medford location. Once he saw my name wasn't showing up on my account he stood up, put my order back, and proceeded to help the next customer. Even when i was trying to verify with Verizon, showing him my name is down as an authorized user he still dismissed me and rudely told me to ask a different representative in the store to help me because he wouldn't give me the phone. Rather than trying to check my account again, refresh the page and offer to help or show any kind of patience he quickly dismissed me left me to figure it out on my own. Only until another Verizon rep Rolisa came to help me as she over heard the situation and even apologized to me for how Jeff spoke to me and how he treated me. Rolisa quickly and easily refreshed my account, saw my name was in fact present on my account and efficiently assisted me to my pick up order and new phone. I greatly appreciate Rolisa's help but i am deeply disappointed in how Jeff treated me in front of other customers and his own coworkers. I've never had a bad experience with Verizon customer service, my family has used Verizon for 20+ years for phone internet etc. so this encounter was quite uncalled for and shocking to me. I have already submitted a formal complaint to Verizon corporate.

Exceptional salesmanship from the representative Eddie, he communicated everything accurately, with…read moreno hidden fees and I am very pleased with my new service and phone! Thank you Eddie, great customer care!