Went in for quick help; was placed on a Q, told to sit and wait, I would be helped right away..3…read moreemployees sequentially went to to back, out of sight, no information..I waited, with other 'customers' for 25 min and I left. Was helped very quickly at the Verizon store on Michigan Ave. I learned my lesson!

This place is terrible. They try to pressure us into upgrading plans and paying for insurance every…read moresingle time. There is no short cut. Imagine if you went to a restaurant, knew exactly what you wanted but it took an hour to complete your order anyway because they were required to try to upsell you to a more expensive meal. Then when it's all done, the phone that they had in their hand the night before and put our name on, was magically gone the next morning which I was absolutely 100% sure that was going to happen before we even came in. The sales tactics they use would make a used car salesman blush.

Contacted Zakry late Saturday afternoon via Yelp Project. He responded immediately and fully…read moreexplained repair options with cost that were available within minutes. Drove to his location and walked out with a working iPhone within about 15 minutes of my arrival. Extremely fair price and excellent workmanship. Highly recommend Zakry to others after learning during my visit of all he has to offer. My next trip will be to replace my iPhone battery or service any of the other phones or iPads in our home.

Very quick and easy to set up an appointment. Super quick (an hour) for an iPhone 11 screen repair…read more Cheap pricing. Staff was extremely helpful and knowledgeable.

My daughter's phone was stepped on during a track meet. I'm not sure how many of you have a 16 year…read moreold daughter, but try depriving her of a phone for even one day! According to AT&T, she was still a month away from and upgrade. They offered to put her on the NEXT program, but I was unwilling to do so. I needed help in a hurry, and the GREAT people at Genius Phone Repair were the answer to my question! Nick was able to repair an old iPhone4 I had in a drawer, and swap out the sim card from my daughter's old phone. Talk about two birds with one stone! happy daughter, happy family. And all because of the dedicated, professional service we got from Genius. And the best part, it was all accomplished on the same day we brought it in, at the price they promised. I highly recommend this business for all your repair needs. In fact, I have an issue with my iPhone5 home button that I think I'll give these guys a crack at.

Great service! Thanks to Genius I've been able to keep the same phone for the last 4-5 years…read moreinstead of just replacing the phone whenever the screen gets cracked

I don't think anyone here should even be working at the concession stand. Service is awful from the…read moredistrict manager all the way down to little Johnny runnin the cash register. Honestly don't know how they are still in business. I think they have the democratic approach do as I say not as I do. They play favorites and some are held accountable, while others are not. Been a long time customer like 23 yrs, and now it's time to move on

I called prior to visiting this store. They confirmed that they had the Iwatch I wanted to buy…read more After arriving at the store and waiting over 20 min, I asked about the watch. They brought out the wrong color. I asked about the stock of watches they said they had, but they kept redirecting me to look at my account. After repeatedly asking if they had other watches, they finally admitted they didn't have other watches. They lied and were unapologetic about the inconvenience. Definitely will not return.

These folks fix it all! Super affordable ;)…read more Had them switch out a battery in a 2010 MacBook and als

We recently updated our daughter's IPhone. We wanted to make sure everything transferred correctly…read moreto her new phone so we brought it to the affordable iStore so they could do the transfer for us. I'm glad we did because it was not easy. Joel was patient and professional and I am so grateful for his help. When the usual transfer application failed, he went above and beyond to figure out a way of getting all of my daughter's data transferred, and was even successful in recovering some applications she thought she had lost. I cannot thank him enough! Their store is easy to find, clean and well laid out. In addition to the repair services they offer previously owned and refurbished Apple products for purchase. I will certainly turn to them first for any future issues we might have.