I was very impressed on how professional and personable staff where at this location. They have…read moreredefined "EXCELLENT customer service" Leo Castellano was exceptional - I will ask for him in the future. I came in to see about up grading to iPhone 6 - had a iPhone 5 and bat. life was going too fast. Leo made me feel like family - he listened to what I was looking for, brought out the iPhone 6 with 64K after I mentioned I'd like more memory, ensured my selection of protection - LifeProof case was good along with a glass cover to protect my new phone. His support staff also assisted when other questions arose. The process was so smooth - You represent Verizon well. Thank you for all you did for me. Angela :)

I signed up for service and new phones after being promised a $150 credit by the salesperson,…read moreKamron. He told me it would be applied within 1-3 months, but here we are six months later and the credit was never honored. Really disappointing experience. I can't recommend based on how this was handled.

I was running late and called, he informed me that was fine. When I arrived he was very polite. He…read moreidentified what the issue was with my phone and even showed me. I signed a few things and he went right to work. I was in and out without any issues. I would definitely recommend Mobile Kangaroo for any of your phone issues.

I am extremely happy with the service I received and the quality of the repair. It's great to find…read moresomeone who is both skilled and genuinely cares about helping customers. I highly recommend Mobile Kangaroo to anyone who needs phone repairs or technical support. Thank you for the outstanding service!

I have conversed with more than one associate here and live less than a mile away from here, ask…read morefor Cody! He is extremely professional, helpful, and knowledgeable! He will do whatever he can to help you and if you're looking for great service, this is your guy. Would definitely recommend this location and this specialist.

Brought in my daughter's surface pro that she needs for school for repair. They were friendly but…read moreservice was incredibly slow. They spent two weeks deciding that they couldn't fix the device. Understand that some electronics cannot be repaired, but I had to call several times and every time, their promised call back for followup did not happen. When I finally got someone to tell me it wasn't repairable, she said that they knew that for several days but didn't want to call to let me know because they didn't want to share bad news. When I came to pick it up, I had to wait for them to give it back At the same time I brought my son's watch for battery replacement. They replaced the battery but it is no longer water proof which is a problem since he is a swimmer and uses it to time laps Overall a very unsatisfactory experience

Darin is knowledgable and honest with the way he does business. I brought a severely damaged iPhone…read more13 in. Honestly, I wasn't sure it was repairable, but they replaced the screen within a couple hours, and it was good to go, at least for a couple weeks. The screen quit working again, but not due to their work but the extent of the previous damage. So back in the phone went, this time for a new screen and back case. Darin was willing to comp the screen as they had already replaced it, but as I was using my bank's phone insurance this time, we are having it fully repaired like new. As I mentioned, this shop is very knowledgable about phone repair as well as the different phone insurance programs and able to help guide me through the process of filing a claim as well. The repair costs are comparatively great, and on newer phones that's definitely the way to go as DIY can be so challenging with all the glue used these days.

My tablet's battery was swollen and screen broken when a nearby shop (who I won't name) tried to…read morereplace it. GOOD NEWS: I found CPR on O'Connor. They had some delays getting parts; but took my broken mess and restored it. They treated me VERY fairly on pricing too. Thank you! -

Wish I had before and after pictures of what my phone looked like before it was cracked! Came…read moreacross this location on Yelp and the location is as great as the reviews state! Service was fantastic! I had arrived there on a Saturday 30 minutes before closing and the employee at staff during that time was so helpful and nice. My phone was done in about 20 minutes. Prior to choosing this location, I had messaged the location inquiring about the price and time, and I received a response promptly in less than 10 minutes from the manager. The manager was very informative and helpful. In addition, I was very content with the warranty that is offered when your screen is fixed, they off a 60 day warranty included. The store offers a variety of services, also including selling and buying electronic devices. They can also replace the back of your phone if your discontent with the color your phone has, they have a variety of colors. Overall, great customer service from management and other staff at this location, my phone was fixed quickly and the result was great! I definitely recommend this store and will be returning if I have issues other electronic devices!

Misdiagnosed our iphone issues. Found out from Apple store we needed to replace the phone and so we…read morepurchased one from this place which was at least $140.00 cheaper but refurbished. It took quite a while to load data from our old phone and the customer service gal at the front counter was terrible. Had to go back three times and she had no idea what she was doing or what was happening. Will not return to this place!

great and fast work love it here fixes everything in time they give care and thanks to everybodyread more

Had an issue with the speakers on my iPhone 14 Pro no sound at all which was super frustrating…read more Took it to Phonez Xpert and they had it diagnosed and fixed in no time The team was professional, explained everything clearly, and got my phone sounding perfect again. No upselling, no hassle just honest, quality service. The owner, Frais, even went out of his way to thank me personally and let me know that referrals are welcome. I've never really used a phone repair service before let alone felt moved to leave a review but this experience definitely deserved. If you're reading this review, trust this business to repair your personal or business phones you won't regret it. Highly recommend Great service from start to finish!

First time coming. Was needing electronic items I could not find near me anywhere. Eric helped me…read moreout. Great ,friendly, and helpful employee. Thanks

Fairly decent stock of equipment however the level of knowledge for the individual who assisted me…read morewas extremely lacking. Didn't know what cable terminators were used for what. Kept showing me the wrong stuff.

I had a very pleasant experience at this location. It is a very small store but I didn't have to…read morewait very long. I was treated very well by a very knowledgeable, polite and funny employee named Anthony. He took the time to get everything done right. He made recommendations on accessories for the phone, and even explained features I didnt know my phone came with. I have always been an android user, but my teenager wanted an Iphone. He was able to walk me through features I didnt understand with ease, and showed me a couple of features I should know as a dad with a teenager that just asked for an iPhone. If I need to upgrade, this is the place I'll go.

Superb service at this location. Friendly, professional, gets you set up and on your way. More…read moreimportantly, they will also address issues with your devices and AT&T services. When my new phone got sick they helped me get it handled with minimal fuss. Now it's running like a dream. Anthony and friends will take care of you!