I visited Verizon to inquire about the recent loss of service. The staff member greeted me upon…read morearrival. I asked about the situation and he referred me to Verizon's help line. He told me each Verizon office could not address to issue. I did contact the help line, and was not happy with the response. Staff were robotic & unsympathetic. In addition, their policy and lack of follow up were unreasonable. I am being generous with three stars.

We had just purchased a new iPhone and were trying to transfer the information from our old iPhone…read more We have a prepaid Verizon account and Apple wasn't able to do the transfers easily. We stopped by the Verizon store and talked to Mariano. He indicated that he wasn't necessarily trained on how to do this, but he would give it a try. He spent 15 to 20 minutes working on our iPhone and finally got it to work. We were very happy that he was able to get our iPhone up and working at no charge. Great work.

fast and efficient mobile repair. fixed my cracked screen on my iPhone. great communication.read more

Fast and was convenient that he was able to come directly to my door to fix my iPhone. Highly…read morerecommend.

Great phone repair service !! The lady is very knowledgeable and helpful. Quick and reasonable…read moreprice.

I would give zero stars if that were an option. Toys Wireless is hands down one of the most…read moreunprofessional, poorly run, and unreliable businesses I've ever dealt with. This store opens late constantly, and even when the doors are unlocked, no one is ever at the front. You walk in and just stand there wondering if anyone even works there. No greeting, no acknowledgment, no customer service--nothing. It feels like customers are an inconvenience rather than the reason the business exists. Simple tasks like paying a phone bill or fixing a device turn into a drawn-out, confusing mess every single time. The staff either doesn't know what they're doing or simply doesn't care. There's zero consistency in pricing--I've been quoted different prices for the same service, which immediately raises red flags. It feels misleading at best. The biggest issue is their claim about "original parts." Do not believe it. Even when you specifically request and pay extra for original parts, the device never works the same afterward. Performance is worse, issues appear that weren't there before, and nothing feels factory-correct. Based on my repeated experiences, I strongly believe customers are not receiving the parts they're paying for. There is also no transparency about what's being installed, no proof of authenticity, and no accountability when problems happen after the repair. Once they have your money, you're basically on your own. The entire operation feels disorganized, careless, and unprofessional--from how the store is staffed, to how pricing is handled, to how repairs are done. I've visited multiple times hoping things would improve, and they never did. Every visit somehow managed to be worse than the last. If you value your phone, your money, or your time, avoid this place completely. There are plenty of legitimate wireless and repair shops in Phoenix that actually respect customers and stand behind their work. This is not one of them.

My appointment with Colin was a total pleasure! He arrived on time, utilized his apparently total…read morecomputer knowledge, and within seemingly a few minutes, had the computer up and ready for work! Oh, yes, Tech 4 has been my GO TO before and Most Certainly will be again! Peggy C.....

There were two customers ahead of me. I only waited a few minutes before Collin helped me. I had…read moresome questions on streaming. Collin provided some good advice. I have a bit of homework to do to prepare for some changes. Parking lot outside.

spur of the moment call to Mobile Kangaroo, surprised by the expeditious response and immediate…read moreservice and professionalism. I would recommend this company and will use them again in the future.

A very convenient way to get some Apple devices repaired quickly at a fair price…read more I would use again

I tried to make a call at 12 noon. No matter how hard I tried, the call dropped. I was somewhat…read moreconcerned. Once I got home, I noticed our modem was in the red meaning no Internet. I tried rebooting everything to no avail. I packed up the modem. It was time to take a trip to Verizon to find out what was going on. We were met by two of the staff at the front door. There was a written note on the door saying no Internet or cellular service available. Staff reinforced that message. There was no estimated time as to when we might get it back. Eight hours later we are back in business. Luckily we didn't have a great need for the Internet or cell phone. I am waiting to see if Verizon will send a note to their customers apologizing for the delay. I am thinking of stopping by later this week to talk to them about a credit for the lost time.

Headline: Not only were they not able to help me with a simple phone upgrade, this store left me…read morewith major functionality issues with my phone! My phone was working perfectly fine before entering this store; I just wanted to upgrade my phone. Beware! This is a Verizon affiliate, not an actual Verizon-owned store. It's called The Cellular Connection (TCC) and considered a Verizon retailer. I had a very frustrating experience here and would not recommend. No wonder the reviews are so low. I've been a Verizon customer for over a decade. I received a promotion about a phone upgrade and stopped at this store to take advantage. It had heavy Verizon signage, so I thought it was an actual Verizon store. I was so wrong. More than two hours later I walked out *without* a new phone. And my phone stopped working normally. Brutal :( Apparently, there was a system glitch that prevented the transaction from being completed. I was told to wait 48 hours for it to be resolved. That didn't happen. After more than 48 hours, I called Verizon and was told the system issue was on TCC's end. TCC argued it was a Verizon issue. And the innocent customer is stuck in the middle. Verizon strongly recommended I go to a corporate-owned store to do business. I will never attempt to do business in a Verizon "affiliate" again. What a complete waste of time. Very frustrating experience. A simple cell phone upgrade should not be this complicated, but TCC made it so. On top of all that, my phone stopped working properly after I let TCC touch it.

Adam was exactly what I was looking for - someone to help me cut the cable and upgrade my…read moreentertainment technology. He helped me order the right equipment, installed everything, and showed us how to use it. Now, we have no more cable but have YouTubeTV plus a bunch of other options to choose from. If you are ready to get rid of cable, Adam is your man :) Very happy!!

I feel like I am a pretty tech kind of guy. After meeting with Adam, he helped me find so many…read moreways to make my products work better and showed me how to save even more money than his consulting fee ever cost me. If you have Tech issues or want to save money on your Tech, Adam is your resource.

My iPhone watch was repaired within 3 hours, as promised, and at the best price in the valley!read more

From the owner: Welcome to iREPAIR AZ LLC!…read more We specialize in fast and high-quality repairs for all your devices. What makes us unique? Here are some reasons: 1. Service Speed: We offer quick repairs, many times on the same day. 2. Parts Quality: We only use high-quality or original spare parts to ensure that your device works like new. 3. Warranty: All our repairs are backed by a guarantee for your peace of mind. 4. Price Transparency: Competitive prices and no surprises. What you see is what you pay for. 5. Customer Service: We provide excellent customer service with personalized and friendly attention. 6. Certified Professionals: We have certified and highly experienced technicians. 7. Variety of Services: From screen repair to software troubleshooting, we do everything. 8. Cozy atmosphere: Our space is comfortable and friendly, perfect to wait while we repair your device. 9. Convenient Location: Easy access and conveniently located. 10. Home Service: We offer the option of picking up and delivering your repaired device directly to your door. Visit us today and find out why we are the best option for the repair of your devices! Your satisfaction is our priority.

Tough to pin point but the overall feel was just okay. At first seemed straight up. After some…read moreinteraction and issues I didn't have the they should be fully trusted sensation while there. Promises of work and timeliness was dicey. Had to wait, twice, some work done twice. Not sure if the end product is actually what I paid for. Not a savy tech person. Phone works but has issues they can't seem to resolve. Just gonna buy a new phone later.

Do not bring your device here! $300 and over six hours during three different appointments they…read morestill could not repair the phone as promised. They actually Made it worse and we had to get a new phone sooner than expected. But the real clincher is that they never refunded our money. There are many other reputable places in the valley.