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Carlstadt, NJ

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AT&T Store

2.3 (6 reviews)
Closed • 10:00 am - 8:00 pm

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People searched for Mobile Phones 3,993 times last month within 15 miles of this business.

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uBreakiFix by Asurion

uBreakiFix by Asurion

3.8(25 reviews)
0.3 mi

Phenomenal service & know how…read more They do a lot of phones & tablets, but if it has moving parts they will look at it for you. If they can't fix it... It can't be fixed!

Where do I start? Just go here ... don't go anywhere else ... go here!! Juan is the man!! When my…read morelaptop screen went dark, I took it to the store because I had a great prior experience with my husband's phone and a data transfer issue with my phone. He knew exactly what I needed in both previous visits and that's what he gave me .. the assistance I needed. Great guy to work with ... so knowledgeable, courteous, polite and re-assuring that there is a solution. So, I knew my laptop was in good hands. He diagnosed the problem, almost immediately, and delivered the good news, while I waited. Then he gave me my options and described the service that would be provided and the cost involved. He did not pressure me in any way, he left it up to me. I decided to go ahead and he indicated that as soon as he got the screen in, he would notify me and the repair should not take more than 24 hours, once the screen was received. And that is exactly what happened. The screen came in sooner than expected and my laptop was ready the next day at noon!! Juan went through all the repair details and saved me a ton of money!! This is absolutely my go-to store for all electronic issues. Honest, dependable, pleasant and reasonably priced. So go see Juan - you will not be disappointed!!

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uBreakiFix by Asurion
uBreakiFix by Asurion
uBreakiFix by Asurion

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AT&T Store

AT&T Store

2.1(11 reviews)
2.5 mi

Right from when I walked in this store it was a positive experience. The rep John greeted me and…read morewas very professional. He set me up with a service transfer with the same number from my old provider and was able to get me the same iPhone 7 that I had previously had. He also hooked it up with this awesome cleaning tech spray. I was out of there within an hour and the process was very pain free and service professional.

As a first responder, I trusted AT&T's "first responder discount" program and expected honesty and…read moretransparency when discussing my options. Unfortunately, my experience at the Lyndhurst location was extremely disappointing and misleading. I walked into the store expressing concerns about my phone battery and explained that I was not financially ready for a major promotion or expensive upgrade. I was told that instead of paying close to $250 toward upgrading my current phone, I could simply open another line and only pay the taxes upfront. What was never properly explained to me was that I would now be responsible for paying for an entirely separate line every single month. Now I'm stuck with a bill close to $300 for a line I'm not even using. Had the manager clearly explained that adding a line would significantly increase my monthly bill, I would have NEVER agreed to it. I would have rather paid toward a simple upgrade instead of being locked into additional monthly charges. What upsets me the most is the lack of communication and transparency. I initially gave this manager a positive review because I thought he was professional and genuinely helping me, but this situation has turned into a complete mess. I contacted AT&T customer service and was basically told there wasn't much they could do. I would appreciate the opportunity to speak with someone higher up regarding this issue because this experience feels extremely misleading. Customers especially first responders deserve honesty, respect, and full explanations before being signed up for additional services and charges. Shame on the management at the Lyndhurst location for handling things this way.

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AT&T Store
AT&T Store
AT&T Store

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AT&T Store - mobilephones - Updated October 2026

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