Asif did a great Job on my phone repair. Only took 20 minutes. Pricing was fair. Thank you Asif!!read more

Great place very fast and efficient clean place as the guy says it will be done in 20 minutes. It…read morewill be done in 20 minutes.

It's ATT store so most people know what they need before going buy definitely a place I try to…read moreavoid . I get my phones from Apple and the warranty from Asurian sucks basically . Can't get same day, takes a lot of back and forth to get anything fixed and can't get asurian on the phone so the warranty they offer is of no value to me. People come and go here so hard to find someone with knowledge so I stay away. Just my thoughts . I don't recommend .

We had excellent customer service with Troy. He treated us like old friends catching up. We were…read moreable to look over the products and find deals that works for our family needs. We were able to get the Black Friday deal which started on November 21st, that was a good value for us. Thank you for the great service. We will return.

Kesha is one of the best: if I was to rate her it would be 100%! Very professional, kind & has…read moregreat customer service. Thank you for giving your best!

Helped us transition from att to t mobile seamlessly. Took care of transferring info from 4 devicesread more

05 April, 2022: Purchased a washer, dryer set. I appreciated the level of knowledge and advice from…read moreKyle. Due to global supply issues, they appear to have more limited choices than one would expect from a big store but we did find a decent set and scheduled delivery and installation.

DO NOT EXPECT DELIVERY ON DAY scheduled. I purchased two tvs one installed. Best Buy gave me a…read morewindow of between 11 a.m. and 3:00 PM. At approximately 2:40 PM I called at Best Buy and asked if they were coming. after about 20 minutes, I was told the geek squad had spent an inordinate amount of time at one customer. So they canceled my appointment and rescheduled.. needless to say I was livid. I had canceled several appointments to be available at the that was convenient for Best Buy. It was a wasted time and money. I am rescheduled. Perhaps they will come; perhaps it will be another wasted day.

After going to two locations one closed for remodeling and the other out of business. Maybe the T…read moreMobile corporate should update open / closed locations. 3rd time is a charm. Went to this location and spoke with Tracy who was proficient at opening me an account for home internet. The process was fast and easy. The set up at home was also easy. Thanks!

I was billed for a complete month even though I switched services on the first day of a billing…read moreperiod. T-Mobile cancelled my online account and sent me a paper bill weeks later. When I went in the store TWICE to resolve it they told me they couldn't help me without a pin. I called them at their service number and got the same response. This leaves the consumer with NO WAY OF RESOLVING AN ISSUE. Congrats T-Mobile on figuring out a way to make more money. My second trip into the store I had to make it evident I was not leaving without a resolution. I literally called customer service in front of all their customers and put it on speaker. I FINNALY got one of the store reps to take five or so minutes to confirm my identity with the phone rep who then told me they would pro-rate my bill and to ignore it and wait for another. When I received the new bill, it was for the full amount. T-Mobile, you suck. You have lost my business for life.

At first they were very busy and I had to wait about 15 minutes, after I checked in at the back…read moredesk of the store. Then the Apple instructor came to assist me in the Learning how to use the iPad. I came last year but had the regular iPad and needed the additional functions that the IPad Air had. So Jesus guided me through all the functions using Genmoji, the iPencil in Notes, and on email. So much to know and there is another update coming soon. These classes at the Apple Store are really beneficial. Thanks Jesus!

Love Apple products, but their customer service is awful. Purchased products via the phone from…read moreApple Store Mall of Georgia... The next day I go to pick up products only to be told by the in-store customer support employees that there's a problem. So, instead of solving it, the in-store customer service employees tell me to call the customer support line. In other words, the in-store customer support employees cannot solve their own in-store problem. I'm literally outside to store right now calling the customer support line to solve an in-store customer support problem. How nuts is that?!

In this area they would think they would have better customer service and business ethics owner is…read morerude and shroud have spent plenty of money here and nothing but countless attitudes save ya self time and $ and just go to the mall of buford and not to the first store in the mall Over priced and not friendly

best service in buford aria , i went ifixandrepair my phone was dead. They Fixed my phone very…read morecarefully. now look new . highly recommend.

Josh did a great job with my phone repair. It was very quick and he was very accommodative.read more

No stars if I could. Paid for a new screen AND their "highest quality screen protector." Paid well…read moreover $250 for this. Screen cracks and protector cracks. Go in 9 months later to have it replaced under their "1 year warranty" only to be told I cracked it so they're not responsible, but they would fix it if I wanted to pay for it, again. What?? Apparently, the warranty is only good if the part they replaced is defective. How do I know it's defective if it's not cracked? Such crap. Told him I was going to post a review, to which he said, "go ahead," and then laughed at me. Don't waste your time or your money.

My overall experience at Express Electronics dropped from a solid 5 stars down to 3 stars, but I…read moredecided to give them the benefit of the doubt and be fair since they could have been complete asshats, but they actually delivered on their promise of complete customer satisfaction despite the condescending attitude and snarky remarks. The location is a little sketchy and the lot looks dingy, and they share it with a local car mechanic shop I believe. There's limited parking available that's specifically designated to them once you pull in and drive to the right. This is a small locally owned used electronics store, and I was initially impressed by their selection of smart phones in good-excellent condition. They also sell laptops, tablets, Bluetooth speakers, and phone accessories I saw from the quick gander I had while waiting for them to prepare our purchases. They have ads on Craigslist, and if you mention their ad then you can receive 5% off of your purchase if you pay in cash, but to be frank I would have the ad readily pulled up on your phone or something for safe measures because it seems like these guys can either be really nice or rude af depending on the day I guess, lol. On our initial visit John and I picked up a couple of pixel 2xl's because they were decently priced, and the phones were in fairly good conditions. Before we left, our phones were cleaned off, and we were given whatever accessories that came with our phones. After we started using the phones at home we just realized that the conditions of the phones didn't meet our standards as far as the phones' lifespans would go. I tend to have bad luck with used/refurbished electronics, so I really don't hold any of this against them. Well... What had happened was... When I plugged my phone in before going to bed that night I made sure my phone was charging, but oddly enough when I woke up the next morning my phone was at 8%... Weird. John had to fiddle with it in order for it to actually charge again. Not something I really want to deal with if I plan on keeping the phone for a while. John also had some issues with the power/lock button on his phone, and that may be a quirky issue to many, but we tend to be slightly pickier when it comes to small details like that because I personally know how much it sucks to not be able to lock your phone after a few months of usage. We contacted them shortly after realizing my phone didn't charge to let them know about the issues in hopes we could just get a refund for the phones since they didn't have any other pixels available. Initially, I thought they were going to be really cool about it because they asked us to bring the phones in for them to check them out, and they were so cool during our visit the day before, but I guess it's a different story when people are trying to take your money lol. Two out of three of the guys didn't even bother to acknowledge us when we got there, and the one who did was being extremely condescending while we were explaining legitimate reasons why we were asking for refunds. I'm just not really one to spend that much money and not be satisfied. After bearing through a grueling and condescending conversation with someone who thought we were both idiots, we were granted our refunds. Although I didn't enjoy the tone we received, things could have gone worse, but at least they were nice enough to accommodate us. TLDR: *locally owned used electronics and mobile accessories store. *5% discount when mentioning Craigslist ad and cash payments *decently priced smart phones (check Craiglist) *2 week return policy with 20% restocking fee *1 week trade in policy if you want to trade in for another phone *limited parking

THIEVES! they sold me a phone with a broken cable and when…read moreI tried to bring it back under the "30 day warranty" they LITERALLY LAUGHED IN MY FACE and told me that it was physical damage and not covered by the warrant. I wouldn't spend a penny here. I am so upset, this is the ABSOLUTE WORST CUSTOMER EXPERIENCE EVER

Service is trash at this location now the new manger is…read moreRude and just points at the policy I will be switching from cricket Why have a security code on my acct and still not let me access it weirdo vibes an super not caring

I purchased a new phone from this location and when I asked the clerk to transfer my apps to the…read morenew phone he said he can't do that as if that's a store policy. We've purchased phones from this store in the past and they always have "mirrored" the phones. After realizing this guy"Carlos L" wasn't going to help me, I asked for my money back, but he wouldn't give me the 'transfer" fee back even though I kept my existing phone. No business should treat loyal customers like this! BTW, there is no receipt given for the transfer fee, so I don't know where that money went. Moral: Make them commit to what service they'll give BEFORE allowing them to rip you off!